Quotex support provides 24/7 customer service in 6 languages to traders worldwide. Traders can use the FAQ section or submit tickets to get proper help on various issues such as deposits and withdrawals, verification, trading tournaments, etc.
The customer support team in the Quotex broker fluently speaks English, Hindi, Arabic, Spanish, Portuguese, and Russian, making it easy for traders all around the world to fix their issues.
Quotex Customer Service Overview
Quotex binary broker provides various contact methods for traders to easily get in touch with the customer care team and get proper help for their issues.
Quotex support channels:
Support Methods | Details |
FAQ | Built-in Help Center (Knowledge Base) in the web/app. Searchable articles covering account/KYC, deposits & withdrawals, trading platform, bonuses, troubleshooting. |
Ticket | Pick a category, describe the issue, attach screenshots/files. Replies are sent to your account email and shown in the Support inbox (typical first response within ~24 hours). |
general assistance for login issues, verification, payments, and technical problems. Include your account ID, registered email, and screenshots for faster handling |
If you're facing issues with simple procedures, such as Quotex registration, watch the TradingFinder step-by-step video guidance below.
FAQ Section
The FAQ section on Quotex's website is great for answering your general, Financial, or verification-related questions. It covers a wide range of topics, includingaccount setup and registration, payments, and tournaments.
If you are facing issues with Quotex trading platform or Quotex dashboard and you haven't found solutions in the FAQ section, read the guides our guides for assisstance.
Ticket
For more complex issues, Quotex offers a ticket system in users’ personal dashboard. Users can submit detailed descriptions of their problems and track the progress of their tickets in “My requests” tab.
The Quotex email is the primary contact for general customer service issues. Users can expect a response within 24 hours; however, more complex issues may take longer to resolve.
What Languages Does Quotex Customer Service Support?
Quotex customer services team is consisted of multi-lingual employees who are ready to assist traders. Quotex supports languages:
- English
- Spanish
- Portuguese
- Russian
- Arabic
- Hindi
Quotex Support Team Timetable
The Quotex customer services team operates on a 24/7 basis, ensuring that traders can get assistance at any time. However, response times may vary depending on the time of day and the complexity of the issue.
Quotex Support Methods in Comparison to Other Brokers
Let's see how the customer services in the Quotex broker compare to those of other brokers.
Broker | Quotex Broker | |||
Live Chat | Unavailable | Available | Available | Available |
FAQ | Available | Available | Available | Available |
Ticket | Available | Available | Available | Available |
Available | Available | Available | Available |
TF Expert Suggestion
Quotex support team responds to traders' inquiries through 3 contact methods, including the FAQ section, ticket system, and email. Email support will reply to customer issues within 24 hours.
However, if you have a problem with Quotex verification, we suggest reading TradingFinder’s detailed guides on Quotex tutorial page.
