Capital.com Verification 2025 [POI Document Upload + Liveness Check]

Capital.com verification is a 4-step mandatory process that requires traders to upload front and back images of their proof of ID (POI) document and complete the liveness check.

Capital.com verification guide
An in-depth tutorial on the Capital.com verification process

Step-By-Step Guide to Capital.com User Identification Process

After finishing the Capital.com registration, traders are required to verify their accounts. This guide will help you complete this process hassle-free.

Capital.com Verification process:

  1. Enter the user identification section and click “Continue on this device”
  2. Choose the issuing country and proof of identity document type
  3. Upload front and back images of the chosen document
  4. Complete the liveness check

#1 Enter the User Identification Section

After completing registration, you’ll land on the user identification page. If you have entered the Capital.com dashboard, find the “Verify your account” option in the profile section.

Capital.com KYC process
Begin the Capital.com KYC process from the “Verify your account” section

Next, click “Continue on this device”.

#2 Choose the Issuing Country and Proof of Identity Document Type

On this page, select the country that issued your document and the document type. You can choose from a passport, driver’s license, ID card, or residence permit.

Type of POI document for Capital.com KYC
Select the issuing country and document type for Capital.com KYC

#3 Upload Front and Back Images of the Chosen Document

Now, upload a clear photo of your document's front and back. Supported file formats include JPEG, PNG, and PDF, with a maximum file size of 20 MB. After uploading, click “Continue”.

Capital.com KYC document upload
Upload front and back pictures on Capital.com KYC document

#4 Complete the Liveness Check

The next step requires a 3D scan of your face. For best results, use a mobile device with a high-quality camera. Click “Continue on Phone”, scan the QR code, and complete the liveness check on your phone.

When scanning your face, make sure your face is fully in the frame, ensure proper lighting for clear visibility, and hold steady until the scan is complete.

Continue Capital.com identification on the phone
Choose the “Continue on phone” option to pass the liveness check for the Capital.com identification process

Within a few minutes, you should receive a confirmation message stating that your account has been successfully verified. Additionally, check your email address for a confirmation email from Capital.com.

Capital.com identification successful
Check your email for Capital.com user identification confirmation

TF Expert Suggestion

Traders can complete the Capital.com Verification process in less than 7 minutes by uploading their passport, ID card, residency permit, or Driver’s license. Supported file formats are JPG, PNG, or PDF, with a maximum file size of 20 MB.

Now that your account is verified, use the available Capital.com deposit and withdrawal methods mentioned on the Capital.com tutorial page to fund your account and trade over 6000 instruments.

FAQs

Is Capital.com verification mandatory?

Yes, Capital.com requires all traders to verify their identity before trading with this broker.

What documents are accepted for Capital.com verification?

Capital.com accepts passports, national ID cards, driver’s licenses, and residence permits for proof of identity verification.

How do I complete the liveness check on Capital.com?

You can complete the liveness check by using a mobile device with a camera. Scan the QR code provided on the verification page and follow the on-screen instructions.

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