Bitazza provides access to Spot and Futures markets with a maker/taker fee of 0.15%/0.25%. The exchange offers leverage options of up to 1:20 and referral fees of up to 40%.
Bitazza; Exchange's Background and Information
Headquartered in Thailand, Bitazza International Limited was founded in 2016 by co-founders Kevin Heng and Kavin Phongpandecha.
The centralized exchange is regulated by the Securities and Exchange Commission (SEC) and the Ministry of Finance of Thailand. Bitazza key features:
- 90+ cryptocurrencies
- CEO and Director: Wei Yee
- Futures trading with USDT trading pairs
- Primary focus on the ASEAN market
Bitazza offers a suite of services, including spot trading, OTC desk access, a proprietary Visa card program, and the Freedom Wallet (a Web3 solution with token and NFT functionality).
The platform uses a KYC-based tier system, where users are classified into levels based on their account's verification level. It also features FDM holding-based user levels, granting benefits such as discounted fees, referral rewards, and voting rights.
Bitazza Exchange Table of Specifications
Bitazza offers a range of products, including Spot, Futures, and OTC markets, as well as an NFT marketplace built on the Fuse blockchain. Let’s take a quick look into the crypto exchange’s offerings.
Exchange | Bitazza |
Launch Date | 2016 |
Levels | BRONZE, SILVER, GOLD, PLATINUM, DIAMOND, EMERALD, EARLY ADAPTORS |
Trading Fees | Taker 0.25% Maker 0.15% |
Restricted Countries | North Korea, Iran, Crimea, Cuba, Russia, Syria, Somalia, Sudan, Yemen, Afghanistan, Iraq, Venezuela |
Supported Coins | 90+ |
Futures Trading | Yes |
Minimum Deposit | Fiat $30,000 |
Deposit Methods | Bank Wire, Crypto |
Withdrawal Methods | Bank Wire, Crypto |
Maximum Leverage | 1:20 |
Minimum Trade Size | OTC Market THB 300,000 Spot $10 |
Security Factors | Cold Wallet, Hot Wallet, 3rd Party Custodian |
Services | Spot Trading, OTC Market, Futures, Freedom VISA Card, NFT Marketplace |
Customer Support Ways | Email, Live chat |
Customer Support Hours | 24/7 |
Fiat Deposit | Yes |
Affiliate Program | Yes |
Orders Execution | Market |
Native Token | FDM |
Bitazza Upsides and Downsides
Every exchange has its pros and cons, and Bitazza is no exception. Let's weigh the good against the not-so-good:
Pros | Cons |
Regulated by Thailand's SEC | Primarily focused on the ASEAN market |
User-friendly platform suitable for beginners | Limited asset offerings (90+ cryptocurrencies) |
Competitive trading fees with discounts available | Fiat deposits and withdrawals available only for $30,000 or higher |
Advanced charting tools for technical analysis enthusiasts | - |
Bitazza User Levels
We must mention in this Bitazza review that the exchange offers fee discounts for FDM holders up to 70%. The platform also has a 50% discount for those who pay the trading fees with FDM.
User Level | FDM Holding | FDM Trading Fee Discount | Vote Count |
BRONZE | 0 | 50% | 1 |
SILVER | 50K | 50% | 2 |
GOLD | 150K | 55% | 5 |
PLATINUM | 500K | 60% | 10 |
DIAMOND | 1.5M | 65% | 25 |
EMERALD | 3M | 70% | 50 |
EARLY ADAPTORS | 5K | 5% | 10 |
Users are automatically classified into loyalty tiers, from Bronze to Emerald and EARLY ADAPTORS (for new clients), based on their FDM balances.
Higher-tier users receive greater fee reductions and enjoy governance privileges within the platform’s ecosystem.
Fees Explained
Bitazza does not charge fees for crypto deposits, and the only charge for crypto withdrawal is the blockchain network fee.
Bitazza employs a tiered fee system tied to user holdings of its native FDM token. The base trading fees are as follows:
- Maker: 0.15%
- Taker: 0.25%
However, users can receive substantial discounts up to 70% depending on the number of FDM tokens they hold.
This incentivized model enables traders to progressively reduce costs while gaining access to platform-wide perks, including airdrops and voting rights.
Bitazza Exchange Markets
Bitazza lists 90+ cryptocurrencies for trading, along with one supported fiat currency. The platform enables both crypto-to-crypto and crypto-to-fiat transactions.
- BTC
- ETH
- AVAX
- SHIB
- XRP
- COMP
- LINK
- UNI
- SUSHI
- SOL
- DOT
- CAKE
With an even spread in trading volume and no dominance by a single asset, Bitazza provides a diverse landscape for asset rotation. However, the relatively small number of supported coins and pairs may limit trading opportunities for professionals.
Does Bitazza Offer Leverage Options?
The exchange offers Futures perpetual contracts with leverage options of up to 1:20 in the USDT market on various cryptocurrencies, including:
- BTC
- BCH
- EOS
- TRX
- ETC
- DASH
- BNB
- ATOM
- NEO
- ALGO
- DOGE
- STORJ
Bitazza Exchange Registration and KYC
The platform offers a streamlined sign-up and a structured three-tier KYC system to ensure both compliance and security for all users, whether local or international.
#1 Quick Account Registration
Go to the official website, click “Sign Up”, and enter your details:
- Email address
- Strong password
Confirm your email by clicking the verification link sent to your inbox.
#2 Bitazza KYC Level 1
Submit ID documents to complete the initial verification, including:
- Thai national ID (for locals)
- Passport (for foreigners)
- Additional identity document
#3 Bitazza KYC Level 2
Provide additional supporting documents for the KYC level two:
- Proof of Funds: Bank statement
- Proof of Address: Utility bill or official correspondence
#4 Bitazza KYC Level 3
Attend a live interview conducted by the platform’s compliance team to finalize identity verification and access full account privileges.
Bitazza App and Platform
The exchange offers a web-based platform that is integrated with TradingView charts, in addition to a dedicated mobile application.
TradingFinder has developed multiple TradingView indicators that you can access for free.
Safety and Security
Top-tier security is one of the bright sides in this Bitazza review. The exchange is regulated under Thai law but lacks Tier-1 regulatory oversight from global bodies like the FCA or MAS.
It enforces mandatory KYC for all users and stores the majority of funds in cold wallets. The exchange has no known history of security breaches, supports 2FA for login protection, and offers 3rd party custodian solutions.
- Cold storage wallets
- Two-factor authentication (2FA)
- 3rd party custodian solutions: Utilizing a third-party provider of storage and security services for cryptocurrencies
However, there is no investor protection fund, and features like biometric verification are absent, limiting trust levels compared to platforms with more robust global compliance.
Bitazza Withdrawal and Deposit Options
The exchange only supports fiat transactions for amounts of $30,000 or higher. It also accepts crypto payments with a $10 minimum requirement.
At Bitazza, the minimum deposit and trade size both start from $10 or 0.001 BTC. While the platform doesn’t charge deposit fees, users may incur withdrawal fees based on the asset, for instance, 0.0005 BTC or 0.005 ETH.
Fiat deposits via bank card and wire are supported, but PayPal and P2P are not available. The platform’s fiat coverage remains limited and is mostly tied to local Thai infrastructure, which could be restrictive for global users.
Bitazza Exchange Trust Scores
There are only two reviews on the Bitazza Trustpilot profile, both of which are 1-star and complain about non-responsive support and the theft of personal information.
Trustpilot | 2.9 out of 5 |
CoinGecko | 6 out of 10 |
The limited online reviews and lack of proper support channels can be alarming for potential clients.
Bitazza Features
Let's check crypto-special services offered by the Bitazza exchange:
Staking | Yes |
Yield Farming | Yes |
Social Trading | No |
Liquidity Pool | Yes |
Crypto Cards | Yes |
Customer Support
Operated by local partners and teams in each country, clients have direct access to a dedicated personal broker for their trading accounts. The exchange claims to provide support via email, chat, and a Telegram community.
- Email: support@bitazza.com
Note that the link to the Telegram community is not disclosed on the website.
While the platform claims 24/7 support availability, the lack of transparency and poor feedback may deter high-volume or institutional traders.
Bitazza Staking Service
The exchange features an Earn program offering crypto staking opportunities on its utility token, FDM, with the following features:
- Minimum staking period: 90 days
- APY-based returns
- Staking up to 9,999,999 FDM in a 365-day period
- Unable to unlock the staked assets until the end of the period
While this staking model may appeal to long-term investors, the lack of flexible staking options or diverse staking assets limits its attractiveness compared to broader platforms.
Bitazza does not currently offer copy trading or integrated trading bots, placing it behind more feature-rich competitors. However, it supports advanced order types and provides API access for custom integrations.
Bitazza Exchange Prohibited Countries
The platform doesn’t provide services to individuals or countries listed on the Office of Foreign Assets Control (OFAC), EU, FATF, and United Nations sanction lists, including:
- North Korea
- Iran
- Crimea
- Cuba
- Russia
- Syria
- Somalia
- Sudan
- Yemen
- Afghanistan
- Iraq
- Venezuela
The platform also doesn’t accept clients from the USA.
Bitazza Comparison Table
The table below compares Bitazza features and services with popular exchanges:
Features | Bitazza Exchange | OKX Exchange | HTX Exchange | LBank Exchange |
Number of Assets | 90+ | 7800+ | 700+ | 700+ |
Maximum Leverage | 1:20 | 1:12 | 1:200 | 1:125 |
Minimum Deposit | $10 | N/A | $1 | Varies by Cryptocurrency |
Spot Maker Fee | 0.045% - 0.15% | -0.01% - 0.14% | From 0.02% | 0.02% |
Spot Taker Fee | 0.075% - 0.25% | 0.03% - 0.23% | From 0.02% | 0.02% |
Mandatory KYC | Yes | Yes | Yes | No |
Futures Trading | Yes | Yes | Yes | Yes |
Mobile Application | Yes | Yes | Yes | Yes |
Fiat Payment | Yes | Yes | No | Yes |
Staking | Yes | Yes | Yes | Yes |
Copy Trading | No | Yes | Yes | Yes |
Writer's opinion and conclusion
Bitazza has listed over 90 cryptocurrencies and 190 trading pairs in the USDT market. The exchange accepts fiat deposits and withdrawals from $30,000 and above. The platform has a 2.9/5 rating on Trustpilot and a 6/10 on CoinGecko.