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BitFlyer Review 2025

BitFlyer Review 2025
Company:BitFlyer
Headquarter:

Tokyo

Founded:2014
Coins:8
US Accepted:
Max Leverage:1:2
margin tradingStakingRecurring buyFutures trading

Investing and trading in financial markets such as the stock exchange, forex, digital currencies in the form of spot or with leverage face a high inherent risk. According to the statistics of all exchanges and brokers, more than 75% of people lose!

About
Bitflyer is a Japanese cryptocurrency exchange founded in 2014. This platform provides trading services for various cryptocurrencies, including BTC, ETH, and XRP. This platform has 3+ million users and keeps over €5 million in client funds in custody.
Contact
Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6233
Rank and Score
Pros and Cons
User Levels
Pros
Regulated and secure
Never been hacked
No deposit fees
Cons
Limited cryptocurrency selection compared to some competitors
Higher fees for instant buy/sell transactions
Limited deposit methods
Limited customer support options
score of blog
4.3 From 5.0
(6)
Rate this post
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BitFlyer, established in 2014, is a Japanese cryptocurrency exchange founded by Yuzo Kano. This platform allows its 3 million users to trade various cryptocurrencies with as little as €1.

The company operates under the supervision of CSSF and is a member of the JBA. Bitflyer provides customer services only via email.

Bitflyer exchange review
An in-depth review of BitFlyer exchange for beginner and professional traders

BitFlyer Company Information and Regulation

BitFlyer, founded in 2014 by former Goldman Sachs employees Yuzo Kano and Takafumi Komiyama, has quickly risen to become a global leader in the cryptocurrency exchange market.

What sets BitFlyer apart from many of its competitors is its strong commitment to regulatory compliance and security. Key points about BitFlyer's regulatory status:

  • Obtained a Payment Institution (PI) license from the Luxembourg Ministry of Finance [license number Z00000016]
  • Supervised by the Commission de Surveillance du Secteur Financier (CSSF)
  • First exchange to become regulated in the US, Japan, and Europe
  • Member of the Japan Blockchain Association (JBA)

This regulatory framework makes BitFlyer one of the most compliant virtual currency exchanges globally, providing users with an added layer of trust and security.

BitFlyer CEO

After graduating from the University of Tokyo’s Graduate School of Engineering and working at Goldman Sachs, Yuzo Kano co-founded bitFlyer, Inc. in 2014, driving Japan’s crypto exchange industry with regulatory reform and global expansion.

  • Founder of bit Flyer and JVCEA (2018)
  • CEO of bitFlyer Holdings, Director of bitFlyer USA & Custodiem
  • Chairman of the Japan Blockchain Association (JBA)
  • Former CEO of bitFlyer USA and Chairman of bitFlyer EUROPE
  • Adviser for Japan’s Cabinet Secretariat and Ministry of Defense
  • Actively shaping web3 development and blockchain regulation
BitFlyer CEO
Yuzo Kano, CEO of BitFlyer exchange

BitFlyer Exchange Table of Specifications

To give you a general idea of BitFlyer exchange, let’s review its key specifications based on our crypto exchangesreview methodology in a table format:

Exchange

BitFlyer

Launch Date

2014

Levels

8

Trading Fees

0.10% maker and taker

Restricted Countries

Iran, Iraq, North Korea, South Sudan, and more

Supported Coins

8

Futures Trading

Only for BTC

Minimum Deposit

€1

Deposit Methods

Crypto, bank transfer, PayPal

Withdrawal Methods

Crypto, bank transfer, PayPal

Maximum Leverage

1:2

Minimum Trade Amount

From 0

Security Factors

2FA, cold wallet, SSL encryption

Services

Staking, Recurring buy, margin trading, Futures trading

Customer Support Ways

Email

Customer Support Hours

Week days 9 AM to 6 PM CET

Fiat Deposit

Yes

Affiliate Program

Yes

Orders Execution

N/A

Native Token

No

BitFlyer Exchange Benefits and Drawbacks

Let's take a look at the advantages and disadvantages of using BitFlyer as a crypto exchange:

Advantages

Disadvantages

Regulated and secure

Limited cryptocurrency selection compared to some competitors

Never been hacked

Higher fees for instant buy/sell transactions

No deposit fees

Limited deposit methods

Limited customer support options

-

While BitFlyer excels in security and regulatory compliance, it may not be the best choice for those seeking a wide variety of altcoins or the lowest possible fees.

BitFlyer Exchange User Levels Features

BitFlyer employs a tiered fee structure based on a user's 30-day trading volume. This incentivizes higher volume trading and rewards active users with lower fees.

30-day trading volume

Lightning spot fees

Buy/Sell

€0 - Less than €50,000

0.10%

Free

€50,000 - Less than €500,000

0.09%

€500,000 - Less than €1 million

0.08%

€1 million - Less than €5 million

0.07%

€5 million - Less than €10 million

0.06%

€10 million - Less than €50 million

0.05%

€50 million - Less than €500 million

0.04%

Over €500 million

0.03%

Traders should consider that the fees apply for both maker and taker. Also free buy and sell fees might be negotiated based on volume and trade frequency.

BitFlyer fees
BitFlyer fees

BitFlyer Exchange Fees and Commissions

Understanding BitFlyer's fee structure is crucial for maximizing your trading profits. Here's a breakdown of the main fees you'll encounter:

BitFlyer Trading Fees

As shown in the previous section, trading fees range from 0.1% to 0.03% based on your 30-day trading volume.

BitFlyer Deposit Fees

BitFlyer doesn’t charge customer for depositing virtual or fiat currencies to the platform. However, Trader who want to deposit Japanese Yen to this platform need to pay 330 JPY transaction fee.

Bitflyer deposit fees
: Bitflyer doesn’t charge fees on crypto deposits

BitFlyer Withdrawal Fees

Unlike most deposit methods, traders must pay withdrawal fees to transfer their assets.Here’s an overview of the fees BitFlyer charges for withdrawals:

Withdrawal methods

Fee

BTC

0.0004 BTC

ETH

0.005 ETH

BCH

0.0002 BCH

DOT

0.1 DOT

LTC

0.001 LTC

XLM

Free

ETC

0.005 ETC

XTZ

0.1 XTZ

BAT

5 BAT

LSK

9.7 LSK

MONA

Free

EUR SEPA withdrawals

€0.30 for ≤ €250,000.00

€10.00 for > €250,000.00

JPY withdrawals

770 JPY

It's important to note that these fees may change over time, so always check the official BitFlyer website for the most up-to-date information.

BitFlyer Exchange Coins and Tokens

While BitFlyer doesn't offer as wide a selection of cryptocurrencies as some of its competitors, it focuses on providing a secure and reliable platform for trading the most popular digital assets. As of the time of writing this article, BitFlyer supports trading for the following cryptocurrencies:

  • Bitcoin (BTC)
  • Ethereum Classic (ETC)
  • Ethereum (ETH)
  • Litecoin (LTC)
  • Bitcoin Cash (BCH)
  • Lisk (LSK)
  • Monacoin (MONA)
  • Basic Attention Token (BAT)

In total, BitFlyer offers trading for 8 cryptocurrencies. While this selection may seem limited compared to exchanges that offer hundreds of coins, it allows BitFlyer to maintain high security standards and focus on providing a excellent trading experience for the most widely-traded cryptocurrencies.

BitFlyer Exchange Futures and Margin Trading on Exchange

BitFlyer offers advanced trading options for experienced users through its Lightning Exchange platform. Here are the key features of BitFlyer's futures and margin trading:

  • Futures Trading: BitFlyer offers Bitcoin futures contracts, allowing traders to speculate on the future price of Bitcoin without owning the underlying asset;
  • Margin Trading: Users can trade with leverage of up to 2x on select cryptocurrency pairs.

It's important to note that futures and margin trading carry higher risks and are only recommended for experienced traders who understand the potential for significant losses.

BitFlyer Account Opening and Verification

Joining BitFlyer is simple and secure. To access trading features, you’ll need to complete a few identity checks. The platform’s KYC process is essential for compliance and user protection, ensuring a trustworthy environment for digital asset trading.

#1 Create Your BitFlyer Account

Head to the BitFlyer homepage and click “Create an Account”. Submit your email address and confirm it via the link sent to your inbox.

#2 Set Up Your Profile

Choose a strong password and fill out your basic information, including:

  • First name
  • Middle name
  • Last name
  • Date of birth
  • Nationality
  • Country of birth
  • Residential address
  • Financial details

Verify your mobile number via the OTC sent by SMS.

Bitflyer registrationProvide the necessary information to create an account on BitFlyer

#3 Complete Identity Verification

To fully activate your trading account, upload supporting documents on the BitFlyer client dashboard, including:

  • Proof of ID: Passport, Residence card, or Driver’s license
  • Selfie

Once submitted, your documents will be reviewed. After approval, you’ll gain full access to all trading and funding features on BitFlyer.

How to Trade on BitFlyer

Trading on BitFlyer Exchange is straightforward, whether you are buying or selling Bitcoin or any other cryptocurrency.

The platform provides a clear Buy/Sell interface along with flexible trading options, making it easy for beginners and advanced traders to manage their assets efficiently.

#1 Access the Buy/Sell Interface

Log in to yourBithumb account and open the Buy/Sell section from the main dashboard. At the top of the screen, you will see your available balances in both fiat currency (e.g., KRW or JPY) and cryptocurrency (e.g., BTC).

These balances represent how much you can use to buy or sell.

BitFlyer Spot Trading Interface
BitFlyer spot trading platform; buy/sell crypto quickly

#2 Select Buy or Sell

On the Buy/Sell screen, choose whether you want to Buy crypto using your fiat balance or Sell digital assets from your crypto wallet balance.

  • You can toggle between fiat currency (KRW/JPY) and cryptocurrency (BTC) by clicking the ↑↓ button;
  • Enter the amount you wish to trade and click "Proceed".
BitFlyer Buy/Sell Tab
Buy/sell cryptocurrencies against JPY

#3 Review Order Details

Once you input the trade amount:

  • The system automatically displays the total value in both fiat and cryptocurrency;
  • Check the exchange rate, fees (if any), and the final amount to be credited or debited from your account.

#4 Confirm the Transaction

After reviewing the order details:

  • Click "Confirm Order" to finalize your trade;
  • A message stating "Transaction Completed" will appear;
  • Select "Close", and your updated balance will be visible at the top of the Buy/Sell page.
BitFlyer Quick Buy/Sell Feature
BitFlyer displays the live market data on its Buy/Sell tab

#5 Advanced Trading Options (Optional)

For users who prefer more control, Bithumb also supports:

  • Limit Orders: Set your own buy or sell price and wait for the market to match it;
  • Market Orders: Execute instantly at the current market price;
  • Stop Price Orders: Trigger an automatic buy or sell order once the market reaches your chosen price.

BitFlyer Exchange Platforms and Applications Overview

BitFlyer offers multiple platforms to cater to different types of traders:

BitFlyer Easy Exchange:

  • Web-based platform for beginners
  • Simple buy/sell interface
  • Instant purchases of crypto

BitFlyer Lightning Exchange:

  • Advanced trading platform for experienced users
  • Real-time order books and charts
  • Multiple order types and advanced trading tools

BitFlyer Mobile App:

  • Available for iOS and Android devices
  • Offers both Easy Exchange and Lightning Exchange features
  • Push notifications for price alerts and trade executions

Links:

These diverse platforms ensure that BitFlyer can meet the needs of various traders, from beginners to professionals.

BitFlyer Trade Volume

BitFlyer, a leading Japanese cryptocurrency exchange, reported three-month trading volumes fluctuating between $50M and $250M daily.

The chart highlights strong liquidity with notable surges in mid-July and mid-August, showing consistent investor activity and heightened trading momentum.

  • Daily Range: $50M–$250M across 3 months
  • Mid-July Surge: Volume spiked near $250M
  • August Growth: Significant peak above $200M
  • Steady Liquidity: Rarely dropped below $50M
  • Active Investor Base: Volatility reflects strong engagement
BitFlyer Trading Volume
BitFlyer trade volume from May to August 2025, according to CoinGecko

BitFlyer Services

Bithumb, one of South Korea’s largest cryptocurrency exchanges, provides TradingView integration, API access, OTC trading, referral rewards, NFT marketplace, and auto-invest plans.

Its focus on essential features ensures accessibility for both beginner and professional traders in the digital asset market.

TradingView Integration

Yes

Auto Trading (Bots)

No

API Access

Yes

P2P Trading

No

OTC Trading

Yes

Demo Account

No

Launchpad

No

NFT Marketplace

Yes

Referral Program

Yes

DEX

No

Auto-Invest (Recurring Buy)

Yes

BitFlyer Safety Measures

Security is a top priority for BitFlyer, and the exchange implements multiple layers of protection to safeguard user funds and data:

  • SSL Communication: All data transmissions are encrypted using SSL technology;
  • SHA-2 Encryption: BitFlyer has adopted the more secure SHA-2 cryptographic hash function;
  • Two-Factor Authentication (2FA): Prevent unauthorized access by adding an extra layer of security;
  • Multi-Signature Wallets: Requires multiple keys for high-volume transaction approval;
  • Cold Wallet Storage: The majority of user funds are stored in offline, cold wallets;
  • IP Address Restriction: Users can whitelist specific IP addresses for account access;
  • Segregated Asset Management: Customer funds are kept separate from company assets;
  • Regular Security Audits: Conducted by third-party cybersecurity firms.

These comprehensive security measures have helped BitFlyer maintain its reputation as one of the safest cryptocurrency exchanges, having never been successfully hacked.

BitFlyer Security Rankings

BitFlyer shows mixed results across security evaluations, with CertiK Skynet rating it 75.25 (BBB, rank #65), highlighting strong market performance but weaker cybersecurity at 54.80.

BitFlyer Security Rankings
BitFlyer security rankings on the CER.live website

However, the BitFlyer CER.live profile scores DD with 25% (rank #138), reflecting decent server security (76/100) but lacking penetration tests, bug bounty, and ISO 27001 certification.

Category

Metric

Value

CertiK Skynet Score

Overall Score

75.25% (BBB)

Operational

76.33%

Market

83.55%

Cybersecurity

54.80%

Fundamental

74.73%

Listing Security

78.21%

Community

72.53%

CER.live Security Score

Overall Score

25% (DD)

Server Security

76%

User Security

76%

Penetration Tests

0%

Bug Bounty

0%

ISO 27001

No

CCSS

No

Funds Insurance

Yes

BitFlyer Exchange Payment Methods

BitFlyer operates in Japan, the United States, and over 40 European countries, including Germany, France, the UK, Italy, the Netherlands, and the Nordics. While credit card funding is only available to Japanese clients, international users can deposit and withdraw via:

  • Bank Transfer: Supports JPY, USD, and EUR deposits via bank transfer
  • PayPal: Recently integrated for European users, allowing instant deposits
  • Cryptocurrency: Direct deposits and withdrawals via crypto wallets

Lack of credit card deposit and withdrawals is a drawback traders need to consider before creating an account in BitFlyer exchange.

BitFlyer User Reviews and Trust Scores

It’s time to go through user reviews and Trust Scores in our BitFlyer review.  While BitFlyer is generally considered a reputable exchange, user reviews on platforms like Trustpilot are negative.

The BitFlyer Trustpilot profile has received 1.7/5 stars based on 24 reviews which over 92% of them are 1-star reviews.

BitFlyer Trustpilot score
BitFlyer has a low score of 1.7 stars based on user 24 reviews

Unfortunately, the broker support team doesn’t engage in conversations with traders who had negative experiences with the platform.

BitFlyer Features

Let's explore the crypto-specific services BitFlyer offers to its users.

Staking

Yes

Yield Farming

Yes

Social Trading

No

Liquidity Pool

No

Crypto Cards

Yes

BitFlyer Promotions

BitFlyer regularly introduces promotional campaigns to reward new and existing users. From referral bonuses to seasonal offers, these programs provide traders with opportunities to earn extra Bitcoin and enhance their trading experience.

Promotion

Reward Amount

Eligibility

Notes

Referral Program

€10 in BTC (for both inviter & invitee)

Residents of EEA, individual accounts only

Unlimited referrals allowed

Seasonal Offers

Varies (e.g., $10 BTC)

Region-specific (e.g., U.S. customers)

Campaigns run occasionally

BitFlyer Referral Program

The referral program allows users to invite friends and earn Bitcoin rewards. Both the referrer and the referred friend benefit when specific conditions are met, making it a win-win way to grow your crypto portfolio.

  • Reward: €10 in BTC for both inviter and invitee
  • Eligibility: Friend must open a Trade PRO account, deposit €100+, and buy crypto via Buy/Sell, Instant Buy, or Recurring Buy
  • Exclusions: Crypto deposits and Lightning trades do not qualify
  • Payout: Rewards issued within 24 hours after qualifying trade
  • No limits: Unlimited referrals allowed (fraudulent activity may disqualify eligibility)
  • Restrictions: Only valid in the European Economic Area, for individual accounts
BitFlyer Referral Program
BitFlyer referral program; terms and conditions

BitFlyer Seasonal Offers

Although there are no active promotions as of August 2025, BitFlyer has previously launched time-limited campaigns. These offers are often designed to encourage new account sign-ups and early trading activity.

  • Example:$10 BTC giveaway for new U.S. customers;
  • Seasonal campaigns vary in region, requirements, and rewards;
  • Users should regularly check BitFlyer’s platform for upcoming promotions.

BitFlyer Exchange Support Information

BitFlyer doesn’t provide various supporting channels. Users can only contact BitFlyer team using info.eu@bitflyer.com email or use the comprehensive FAQ section available on the website.

The exchange offers a multi-layered customer support experience:

  • An extensive help center organized by categories (account, trading, security, etc.), equipped with a smart search bar
  • Direct support via a contact form with typical response times under 24 hours

The support team operates primarily during Japanese business hours (9 AM to 6 PM CET), which may result in longer wait times for users in other time zones. Overall, BitFlyer doesn’t provide the best customer support experience for its users.

BitFlyer Copy Trading Services and Investment Options

BitFlyer offers several investment options beyond simple spot trading, including Crypto staking and Auto invest.

  • Recurring Buy (DCA): Users can set up automatic, recurring purchases of cryptocurrencies, implementing a dollar-cost averaging;
  • Staking: Traders can stake their Lisk and ETH to receive rewards for securing the network.

While copy trading services are not available, BitFlyer continuously evaluates new features to add to its platform.

BitFlyer Exchange Restricted Countries and Regions

Due to regulatory requirements, BitFlyer is not available in all countries. Here’s a list of restricted countries in Bitflyer exchange:

  • Europe: Serbia, Ukraine, United Kingdom
  • South America: Nicaragua, Venezuela, Vanuatu
  • Asia: North Korea, Pakistan, Iran, Iraq, Kazakhstan, Syria, Yemen, Russia
  • Africa: Ethiopia, Ghana, Samoa, Papua New Guinea, South Sudan, Somalia, Sri Lanka, Zimbabwe
BitFlyer restricted counties
BitFlyer doesn’t provide services in the countries above

Users from other countries may be restricted from using BitFlyer's services. Always check the most recent information on BitFlyer's website.

BitFlyer vs Other Exchanges

To better understand the quality of services on the BitFlyer exchange compared to other platforms, we suggest checking the table below.

Features

BitFlyer Exchange

Binance Exchange

Gate.io Exchange

Toobit Exchange

Number of Assets

8400+2500+100+

Maximum Leverage

1:21:1251:1001:150

Minimum Deposit

€1$1N/A$5

Spot Maker Fee

0.03% - 0.10%0.02% - 0.1%0.055% - 0.2%0.008% - 0.2%

Spot Taker Fee

0.03% - 0.10%0.04% - 0.1%0.065% - 0.2%0.05% - 0.2%

Mandatory KYC

YesYesYesNo

Futures Trading

YesYesYesYes

Mobile Application

YesYesYesYes

Fiat Payment

YesYesYesYes

Staking

YesYesYesNo

Copy Trading

NoYesYesYes

TF Expert Suggestion

As a highly regulated cryptocurrency exchange with over 10 years of experience, BitFlyer provides services to traders residing in Japan, the US, and Europe.

The lack of supporting a wide range of crypto coins and tokens with high instant trading fees, makes it not the most appealing option for most traders.

FAQs

Is BitFlyer safe to use?

Yes, BitFlyer is considered one of the safest cryptocurrency exchanges, with strong security measures and regulatory compliance.

Can I use BitFlyer in the United States?

Yes, BitFlyer is available in most US states, excluding Hawaii and Nevada.

What cryptocurrencies can I trade on BitFlyer?

BitFlyer offers trading for Bitcoin, Ethereum, Litecoin, Bitcoin Cash, and a few other select cryptocurrencies.

What is BitFlyer and where is it based?

BitFlyer is a leading cryptocurrency exchange established in 2014 in Japan, with operations in Europe (Luxembourg) and the US.

Is BitFlyer a regulated exchange?

Yes. BitFlyer Europe holds a Payment Institution license issued by Luxembourg’s Ministry of Finance and is regulated by the CSSF. It is also licensed in Japan and the US.

What is the minimum deposit on BitFlyer?

The minimum deposit at BitFlyer Europe is just €1, allowing beginners easy access to the market.

Does BitFlyer support fiat deposits and withdrawals?

Yes. BitFlyer supports EUR in Europe and JPY in Japan. Deposits can be made via SEPA transfers or Skrill.

What are BitFlyer’s trading fees?

BitFlyer's fees are volume-based, starting from 0.20% and reducing to 0.01% for high-volume traders (over €500,000/month).

What trading platforms does BitFlyer offer?

BitFlyer offers a web-based platform, mobile apps (Android/iOS), and bitFlyer Lightning, a pro-level interface for advanced traders.

Does BitFlyer offer advanced order types?

 Yes. BitFlyer Lightning supports market, limit, stop, IFDOCO, and trailing stop orders, targeting professional traders.

Is there a native token for BitFlyer?

No, BitFlyer does not have a native exchange token like BNB or CRO.

What are the KYC requirements on BitFlyer?

KYC is mandatory. Users must verify their identity by submitting proof of ID and residency documents, depending on regional laws.

Is margin trading available on BitFlyer?

Yes, but only via bitFlyer Japan, offering up to 2x leverage. This feature is not available in the European or US platforms.

How does BitFlyer ensure fund security?

BitFlyer uses cold wallet storage, 2FA, encrypted SSL connections, and complies with Japanese FSA security standards.

Are there any deposit or withdrawal fees?

 Deposits are free via SEPA, while withdrawals cost €0.30 to €10, depending on the amount. Crypto withdrawal fees vary by token.

What is bitFlyer Lightning?

It’s BitFlyer’s advanced trading platform with real-time execution, professional charts, and API access for institutional-grade users.

Is BitFlyer beginner-friendly?

Yes, With low minimum deposits, a simple UI, and strong compliance, BitFlyer is highly suitable for crypto newcomers.

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