Bitrue charges normal users a 0.098% fee for trading BTC, ETH, and USDT pairs. The commission is 0.02% for all futures trading pairs.
There are over 700 digital assets available on the exchange in a total of +1,300 symbols. Also, 4 main investment options [Staking, Power Piggy, Launchpool, Auto Invest] are offered.
Bitrue Information and Regulation
Bitrue, operating under the legal name Bitrue Limited, stepped onto the crypto scene in July 2018.
This cryptocurrency exchange, headquartered in Singapore, is not regulated by any financial authorities, similar to most of its competitors in the industry.
Although unregulated, Bitrue emphasizes operational transparency and user protection through strong internal systems. Its leadership team comprises experts in cybersecurity, finance, and cryptography, aiming to build a secure and inclusive digital finance ecosystem.
Clients benefit from multi-tiered cold wallet infrastructure and continuous threat monitoring.
Bitrue Exchange Summary of Features
We will continue this article with a quick rundown of what the mentioned exchange brings to the table:
Exchange | Bitrue |
Launch Date | July 2018 |
Levels | Normal, VIP1, VIP2, VIP3 |
Trading Fees | From 0.05% to 0.098% for Spot From 0.012% to 0.02% for Futures |
Restricted Countries | United States, China, North Korea, Iran, Cuba, Syria, Hong Kong SAR, Ukraine, Russia |
Supported Coins | +700 |
Futures Trading | Yes |
Minimum Deposit | $50 |
Deposit Methods | VISA, MasterCard, Apple Pay, Bank Transfers, Crypto |
Withdrawal Methods | VISA, MasterCard, Apple Pay, Bank Transfers, Crypto |
Maximum Leverage | 125x |
Minimum Trade Amount | 10 USD |
Security Factors | 2-Factor Authentication, Multisignature Cold Wallet, Bug Bounty |
Services | Power Piggy, Staking, Launchpool, Auto Invest |
Customer Support Ways | Email, Ticket, Live Chat |
Customer Support Hours | 24/7 |
Fiat Deposit | Yes |
Affiliate Program | Yes |
Orders Execution | N/A |
Native Token | BTR |
Notable Pros and Critical Cons
As with any crypto exchange, Bitrue comes with its own set of benefits and drawbacks in trading cryptocurrencies. Here's an overview:
Pros | Cons |
Over 700 Cryptocurrencies Available | Low Trust Scores, Especially From Users |
Fee Discounts for High-Volume Traders | Security Breaches in the Past |
Copy Trading and Other Passive Earning Options | - |
User Levels: Structure and Details
Bitrue employs a tiered user level structure titled "VIP Program", which impacts trading fees and other benefits. Here's a quick overview:
VIP Level | 30D Average Asset Balance (USDT) | Or/and | 30D Average Spot Trading Volume (USDT) | Spot Trading Fees | Futures Trading Fees | ||
Maker | Taker | ||||||
Normal | N/A | / | N/A | 0.098% | 0.02% | 0.06% | |
VIP1 | 50,000+ | 1,000,000+ | 0.08% | 0.016% | 0.04% | ||
VIP2 | 200,000+ | 2,000,000+ | 0.058% | 0.014% | 0.0375% | ||
VIP3 | 500,000+ | 5,000,000+ | 0.05% | 0.012% | 0.035% | ||
Other benefits for VIP users include priority customer support, welcome gifts, and more.
As stated on the website, users who hold BTR can have an extra 20% discount on trading commissions.
Commissions and Costs of The Exchange
When it comes to fees, Bitrue does a good job. We already discussed the trading commissions based on user levels earlier.
There are no other charges in working with the exchange, other than the blockchain network withdrawal fees, which depends on the network.
List of Available Coins and Tokens
A long list of over 700 cryptocurrencies is available on Bitrue. The offered coins/tokens are from various categories, including:
- AI
- DeFi
- Memes
- GameFi
- Inscription
- Fan Tokens
- Layer2
- Web3
- Metaverse
- Smart Contracts
Does Bitrue Offer Futures and Margin Trading Options?
The company does offer the futures market for traders willing to earn more (and risk more). The futures trading pairs are divided into these 3 types:
- USDT futures
- Coin-M futures
- USDC futures
The maximum leverage available for these pairs is 125x.
User Registration and Verification On Bitrue
The Bitrue registration process is quick, secure, and can be completed via email, Google, or Apple ID.
#1 Launch the Registration Interface
Start by visiting the Bitrue homepage and selecting “Sign Up” located at the top corner of the page.
#2 Choose Sign-Up Method & Verify Email
Fill in your email address and optionally enter areferral code. You may also continue using Google or Apple ID login. Accept the terms, proceed, and check your inbox for a 6-digit verification code sent by Bitrue. Enter this code to validate your registration.
#3 Set Your Password & Access Your Account
Create a password that meets these criteria:
- 8–20 characters
- Must include uppercase, lowercase, and numbers
- No spaces allowed
After confirming the password, you’ll be redirected to your Bitrue dashboard.
#4 Go Through the KYC
You have finished creating your account on the exchange's website. For access to all products and services, you will be required to pass the verification process by providing additional information and documents.
Trading Platform and Software
Almost all exchanges employ a proprietary platform to offer their services with analytics tools and essential features; Bitrue is no exception, providing an application that is available for Android and iOS. Also, the platform is accessible via browsers on the web. Here are the links:
- Bitrue Play Store (Android)
- Bitrue App Store (iOS)
- Bitrue Web App
Bitrue Security Evaluation
Security is a crucial concern for any crypto exchange. Bitrue has implemented 3 measurements for the safety of users' funds and data:
- 2FA (Two-Factor Authentication)
- Multisignature cold wallet technology
- Bug Bounty program to identify and fix vulnerabilities
However, it's worth noting that Bitrue has experienced security breaches in the past. In 2023, the platform lost $23M to hackers from one of its "hot" crypto wallets.
Also, earlier in 2019, the exchange suffered a hack resulting in the loss of about $5 million in crypto assets.
Payment Options and Funding Methods
Bitrue supports a typical list of methods for depositing and withdrawing funds, with 5 choices:
- Bank transfers
- VISA
- MasterCard
- Apple Pay
- Cryptocurrency deposits
How Are The Trust Scores on Reliable Sources?
When evaluating any exchange, we take into account the scores on Trustpilot, CoinGecko, and other reputable sources.
Here's how Bitrue stacks up on the mentioned platforms:
- Bitrue CoinGecko: 6/10, calculated based on the website's algorithms
- Trustpilot: 1.7/5 (based on approx. 300 reviews)
- REVIEWS.io: 1.7/5, with about 30 ratings
- ScamAdviser: 30/100 Trustscore, 1.6/5 user reviews (+300 ratings)
Mostly, these scores are concerningly low and suggest that many users have had negative experiences with Bitrue.
Common complaints include issues with withdrawals, customer support, and account access.
Bitrue Features
The exchange does a good job of offering a wide range of additional products on its platform:
Staking | Yes |
Yield Farming | No |
Social Trading | Yes |
Launchpool | Yes |
Crypto Cards | No |
Customer Services: Contact Information and Open Hours
Bitrue exchange offers 3 support channels that are very common among crypto trading platforms:
- Live Chat: Available for everyone on the exchange's website
- Email: support@bitrue.com
- Ticket: Accessible for all traders via the "Submit a Request" page
While Bitrueclaims to offer 24/7 support, user reviews suggest that response times and resolution quality can be inconsistent.
Copy Trading and Investment Options
Bitrue does a good job in this matter, offering 4 options for earning passive income:
- Staking
- Power Piggy
- Launchpool
- Auto Invest
All these services, except the 4th mentioned one, are various staking methods which enable users to earn interest in exchange for locking up their assets.
Auto Invest consists of plans for automatic investments in crypto. There are 3 pre-defined ones [BTC+ETH, XRP, BTR] available, with the ability to create for yourself.
Restricted Regions and Countries
It's important to note that Bitrue is not available worldwide. There are restrictions because of the regulations, sanctions, etc. Banned regions include, but are not limited to:
- United States
- China
- North Korea
- Iran
- Cuba
- Syria
- Hong Kong SAR
- Ukraine
- Russia
Bitrue Compared to Other Exchanges
It's helpful to evaluate an exchange's services in comparison to its competitors:
Features | Bitrue Exchange | Binance Exchange | Bybit Exchange | OKX Exchange |
Number of Assets | 700+ | 400+ | 1300+ | 7800+ |
Maximum Leverage | 125x | 1:125 | 1:100 | 1:12 |
Minimum Deposit | $50 | $1 | Varies by Cryptocurrency | N/A |
Spot Maker Fee | 0.05% - 0.098% | 0.02% - 0.1% | 0.005% - 0.1% | -0.01% - 0.14% |
Spot Taker Fee | 0.05% - 0.098% | 0.04% - 0.1% | 0.015% - 0.1% | 0.03% - 0.23% |
Mandatory KYC | Yes | Yes | Yes | Yes |
Futures Trading | Yes | Yes | Yes | Yes |
Mobile Application | Yes | Yes | Yes | Yes |
Fiat Payment | Yes | Yes | Yes | Yes |
Staking | Yes | Yes | Yes | Yes |
Copy Trading | Yes | Yes | Yes | Yes |
Writer's Opinion and Conclusion
Bitrue provides 3 futures contract types [USDT, Coin-M, USDC] with leverage of up to 125x.
The exchange has received a 1.7/5 score on "Trustpilot", with approx. 300 user reviews. On the other hand, "CoinGecko" has given the platform a trust score of 6 out of 10.