BTC Direct charges a 2% fee for buying Bitcoin and a 1.5% commission for selling the asset. The cost is higher at 3% for buying other tokens/coins.
The minimum trading amount on this exchange is 30 EUR.
BTC Direct Information + Regulation
BTC Direct is a cryptocurrency exchange founded in 2013 in Nijmegen, Netherlands, by entrepreneurs Davy Stevens and Mike Hutting. Here are the key points:
- Team Size: Over 30 people
- Mission: To increase the acceptance of Bitcoin in Europe
- Last Funding Type: Series A
- Legal Name: BTC Direct Europe B.V.
- Address: Kerkenbos 1025, 6546 BB Nijmegen, Netherlands
- User Base: 1M+ traders
BTC Direct Key Features and Specifics
This company, like any other crypto exchanges, operates based on a set of specifications. Here is a summary of the key features:
Exchange | BTC Direct |
Launch Date | 2013 |
Levels | None |
Trading Fees | 2% for Buying Bitcoin, 1.5% for Selling Bitcoin 3% for Buying Other Assets, 2% for Selling Other Assets |
Restricted Countries | Any Countries or Regions Outside of SEPA |
Supported Coins | 14 |
Futures Trading | No |
Minimum Deposit | N/A |
Deposit Methods | Bank Transfers (SEPA), Bancontact, iDEAL, Credit/Debit Cards, giropay, Sofort, Apple Pay |
Withdrawal Methods | Bank Transfers (SEPA), Bancontact, iDEAL, Credit/Debit Cards, giropay, Sofort, Apple Pay |
Maximum Leverage | None |
Minimum Trade Amount | 30 EUR |
Security Factors | 2FA |
Services | None |
Customer Support Ways | Ticket, Email |
Customer Support Hours | 09:00-22:00 During Weekdays 10:00-18:00 Over Weekends and Bank Holidays |
Fiat Deposit | Yes |
Affiliate Program | Yes |
Orders Execution | N/A |
Native Token | None |
User Levels Structure on BTC Direct Exchange
The mentioned platform does not operate with a traditional exchange model that typically includes various user levels. Instead, it functions more as a brokerage service, providing a straightforward platform for buying and selling cryptocurrencies.
Commissions And Costs
Understanding the fee structure is crucial when choosing a cryptocurrency platform. BTC Direct's fee structure is straightforward but tends to be higher than some competitors:
Cryptocurrency | Fee | |
Buy | Sell | |
BTC | 2% | 1.5% |
ETH | 3% | 2% |
LTC | 3% | 2% |
BCH | 3% | 2% |
XRP | 3% | 2% |
Unfortunately, the website does not provide any information for commissions in trading other assets. This company recommends traders to use its "Private Trading Service" for €50,000+ orders for reduced fees.
Which Coins/Tokens Are Tradable on BTC Direct?
The exchange offers a limited list of cryptocurrencies for buying/selling. At the time of writing this article, users can trade 14 coins/tokens on the platform. Some of the those include:
- Bitcoin [BTC]
- Ethereum [ETH]
- Ripple [XRP]
- Litecoin [LTC]
- Bitcoin Cash [BCH]
- Cardano [ADA]
- Basic Attention Token [BAT]
- Monero [XMR]
Futures Trading and Margin Options
Futures trading is a way to earn amplified profit on trading assets in financial markets. BTC Direct does not offer futures or margin trading options, and if you are looking for these services, we recommend you other exchanges.
Registration and Verification Tutorial
Creating an account with BTC Direct is done in few steps. Here's a detailed guide to registration and verification:
- Visit the official website and click on "Create Account";
- Provide your full name, email address, nationality, and create a strong password in the form;
- Agree to the T&C and privacy policy of the website;
- Verify your email address by entering the code received in your inbox;
Now, your account is created and ready to use on the platform. For verification, submit proof of identity on the website.
Security and Safety Measurements
BTC Direct platform, similar to many other crypto exchanges, does not provide much detail about its security measures on its website; the only known thing regarding the matter is users can enable two-factor authentication for higher safety of their accounts.
Options for Depositing/Withdrawing on the Platform
BTC Direct offers a decent range of 8 payment methods. Available options include:
- Bank Transfers (SEPA)
- Bancontact
- iDEAL
- Credit/Debit Cards (Visa and MasterCard)
- Giropay
- Sofort
- Apple Pay
As it seems based on the funding methods, the exchange accepts fiat deposits. Note that some of these payment methods might not be available depending on your location.
Trust Scores and Evaluation Ratings
BTC Direct has garnered positive reviews and trust scores from users and third-party review sites:
- Trustpilot: 4.4/5 stars based on over 10,000 reviews
- ScamAdviser: 100/100 Trustscore, with a 4.4/5 rating based on 21,000+ user opinions
Many crypto exchanges have low scores on relevant sources across the web, but the mentioned platform is in a different situation.
Support Department Contact Channels and Opening Hours in BTC Direct
This exchange offers customer support through limited contact channels:
- Email Address: support@btcdirect.eu
- Ticket System: Available on the website
This company does not provide any live chat options with support agents, despite most other crypto platforms.
As stated on the website, the customer services team work from 09:00 to 22:00 during weekdays and from 10:00 to 18:00 over weekends and bank holidays.
Writer's Opinion And Conclusion
BTC Direct provides a list of 14 digital assets available for buying/selling with 2 support channels [email, ticket].
The company has received a 4.4/5 score on the Trustpilot platform, based on more than 10,000 user reviews, in addition to another 4.4/5 on "ScamAdviser" with 21,000+ user ratings.