Luno Review 2025

Luno, serving users from over 40 countries, is ranked 12^th with a final score of 71.7 on the CCData's ranking of exchanges. With a daily spot trading volume of $15M+, the platform offers staking with up to 4% ARP.

Luno Information + Regulation

Founded in 2013 and headquartered in London, United Kingdom, Luno (legally known as Luno Money Limited) is a crypto exchange with +1M monthly visitors.

As an independent operating subsidiary of Digital Currency Group, with 7 offices in these cities:

• London, United Kingdom
• Cape Town, South Africa
• Johannesburg, South Africa
• Jakarta, Indonesia
• Lagos, Nigeria
• Sydney, Australia
• Kuala Lumpur, Malaysia

Luno Specifics and Features

Every company operates based on a set of numbers and values. We will take a look at the discussed exchange's parameters in the table below:

Benefits and Drawbacks

Like any cryptocurrency platform, Luno has its strengths and weaknesses, and it's crucial to have them in mind. Look at this table:

User Verification Levels Specifics

Luno has taken a tier-based approach for verified users on its platform. There are 3 verification levels:

• Level 1: With a 1,000 GBP limitation for the overall deposits and withdrawals;
• Level 2: Puts a £5,000 limit on deposits and withdrawals every month;
• Fully Verified: No limitations of any kind.

Luno Commissions and Fees

The exchange takes a unique approach for every officially supported region [South Africa, Malaysia, Nigeria, Indonesia, United Kingdom, Europe, Australia, Uganda] regarding fees.

In this section, we will review the conditions in the UK. 

Here's the trading commissions  tier system that is based on the trading volume in the last 30 days:

For the UK-verified users, there are no fees in deposits and withdrawals. For instant crypto buying using cards, a 3.5% commission is charged. Furthermore, for buying or selling with wallets, the exchange charges a 1.5% fee.

For sending digital assets, a dynamic cost is applied (XRP's send fee is always 0.03%, though).

No commissions are charged for receiving cryptocurrencies; a nominal fee is charged if you receive "dust," that is, a tiny amount of coins/tokens.

Which Coins/Tokens Are Tradable?

Again, the list of asset offerings depends on the region where you have been verified. In the UK, a limited list of coins/tokens is available:

• Bitcoin [BTC]
• Ethereum [ETH]
• XRP
• Litecoin [LTC]
• Bitcoin Cash [BCH]
• Uniswap [UNI]
• Chainlink [LINK]
• USD Coin [USDC]
• Algorand [ALGO]
• Stellar [XLM]
• Maker [MKR]
• Aave [AAVE]
• Cosmos [ATOM]
• Cardano [ADA]
• Avalanche [AVAX]
• Solana [SOL]
• Curve [CRV]
• Polkadot [DOT]
• Polygon [MATIC]

This list includes 19 cryptocurrencies in total.

Futures Trading and Margin Contracts

Luno does not offer margin or futures trading, making it a spot-only platform. Users seeking leveraged exposure or derivatives contracts must consider other exchanges that provide such products.

How to Get Onboard and Verify

While Luno's sign-up process may be slightly more detailed than some competitors, it’s still straightforward and can be completed in just a few steps. Once verified, users can unlock full access to trading features and higher limits.

#1 Begin the Luno Sign-Up

Visit the official Luno website and click “CREATE ACCOUNT.”

#2 Enter Your Credentials on Luno

Provide your email address and create a strong password, then click “LET’S GO.”

#3 Confirm Your Email in Luno

Check your inbox and click the verification link to activate your account.

#4 Verify Your Mobile Number on Luno

Enter your mobile number, then confirm it using the SMS code sent to your device. At this stage, your Luno account will be partially active with basic features enabled.

#5 Unlock Full Account Access by Luno KYC

To increase deposit and withdrawal limits and access advanced trading features:

• Submit personal identification details
• Upload a valid government-issued ID
• Provide proof of address if required

Luno Trading Platform; Features and Specifics

This exchange provides a useful terminal accessible via web and mobile applications, similar to many of its competitors. Here are the access links:

• Luno Web
• Luno Android
• Luno iOS

The platform has received a 4.2/5 score on the App Store, based on more than 3.6K user reviews.

Security Measurements and Users' Safety

Security is something that Luno claims to be good at; the exchange has implemented several measures to protect user funds and data:

• Cold Storage: The majority of user funds (95%) are stored in deep-freeze, multi-signature wallets, which are kept offline to prevent unauthorized access;
• Two-Factor Authentication (2FA): All users are encouraged to enable 2FA for an additional layer of account security;
• Proof of Reserves: Possible for every user to view their relevant shares;
• Air-gapped Systems: Private keys are stored in air-gapped systems, further isolating them from potential online threats.

Payment Options on Luno Exchange

The company offers various payment methods depending on the user's residence region, but in most countries, these are the choices:

• Bank Transfers: For making fiat deposits & withdrawals;
• Crypto Transactions: Via digital wallets.

Trust Scores and User Reviewsare

The Luno REVIEWS.io shows a weak score based on the user opinions, with the exchange having been rated 1.9 out of 5. Here are other ratings:

• Trustpilot: 3.0/5 stars based on over 6,400 reviews;
• ScamAdivser: 85/100 Trustscore, with +6,500 user ratings averaging 3.0/5 stars;
• CoinGecko: 9/10 trust score;
• io: 2.4/5 stars based on over 25 reviews.

Despite some negative reviews, the exchange's high trust score on CoinGecko and ScamAdvisor suggests that the platform maintains good operational standards within the industry.

Luno Features

Let's check the availability of the advanced feature in the exchange; Luno Features:

Support Channels and Working Schedule

Luno offers several support channels to assist users:

• Live Chat: Available for registered users
• Email: support@luno.com
• Ticket System: Accessible for everyone on the website
• Help Center: Comprehensive FAQ and educational resources

Based on the available information, this exchange's support team is available around the clock, 7 days a week.

Copy Trading and Passive Earning Ways

At the time of writing this article, Luno doesn’t provide any options for copy trading, but enables access to a staking platform, which makes passive earning possible. Up to 4% ARP is offered through this service.

Is Luno Available to Users from All Regions?

This company's services are available in over 40 countries, but due to regulatory constraints, the platform is restricted in several jurisdictions; Here's a complete list, as provided by the exchange itself:

• Algeria
• Bangladesh
• China
• Cuba
• Egypt
• Iran
• Iraq
• Morocco
• Nepal
• North Korea
• Qatar
• Russia
• Saudi Arabia
• Syria
• Tunisia
• Ukraine

Luno in Comparison with Others

Here is a comprehensive overview of the exchange offerings compared to its rivals; Luno Comparison:

Writer's Opinion and Conclusion

Luno has received a trust score of 9/10 from the CoinGecko website based on its algorithms. On the other hand, more than 6,400 users have given it an average score of 3.0/5 on Trustpilot.

Moreover, "ScamAdivser" gives a 85/100 "Trustscore" to the mentioned exchange.