Ndax (National Digital Asset Exchange), a crypto exchange with staking and auto-invest options, charges a flat 0.2% fee on all trades. The platform features 30+ cryptocurrencies and does not provide any futures/margin trading markets. Only CAD is accepted for fiat deposits.
Ndax Exchange Company Specifics and Regulation
Ndax, operating under the legal name Ndax Canada Inc., is a Canadian crypto exchange. Key Data About The Company:
- Founded in 2018 by CEO Bilal Hammoud
- Based in Calgary, Alberta, Canada
- Registered as a Money Service Business (MSB)
- Registered as an investment dealer with the Canadian Investment Regulatory Organization (CIRO)
- Supervised by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)
NDAX Exchange CEO Introduction
Bilal Hammoud has over ten years of experience in engineering and the digital asset sector. In his role, he oversees the company’s financial, operational, and technological functions, ensuring compliance with legal frameworks and risk management standards.
Hammoud also participates in industry and regulatory discussions to keep NDAX aligned with market developments and the needs of its users.
Ndax Summary of Details and Specifics
This exchange operates based on a set of features discussed in the table below:
Exchange | Ndax |
Launch Date | 2018 |
Levels | N/A |
Trading Fees | 0.2% |
Restricted Countries | Only Available for Canadian Residents |
Supported Coins | 30+ |
Futures Trading | None |
Minimum Deposit | None |
Deposit Methods | Interac E-Transfer, Wire Transfer, Crypto |
Withdrawal Methods | Interac E-Transfer, Wire Transfer, Crypto |
Maximum Leverage | 1x |
Minimum Trade Amount | N/A |
Security Factors | 2FA, SOC2 Type II Certification, Cold Storage, $5M Insurance for Cold Wallets and $3M Insurance for Hot Wallets, Segregated Accounts, Multi-Signature Approvals, and More |
Services | Staking, Auto Invest |
Customer Support Ways | Email, Live Chat, Ticket |
Customer Support Hours | Monday to Friday, 10:00 am to 12:00 am (EST) |
Fiat Deposit | CAD |
Affiliate Program | Yes |
Orders Execution | N/A |
Native Token | None |
Strengths and Weaknesses
Every crypto exchange comes with advantages and disadvantages. We will review those of Ndax in this part of the article:
Strengths | Weaknesses |
Strong Focus On Security | Only Available for Canadian Residents |
Supervised by Financial Authorities | No Margin or Futures Trading Options |
Staking Option for Earning Passive Income | Smaller Selection of Cryptocurrencies |
User Levels
Per our investigations of the exchange and its platform, there is no leveling system designed for users. Some companies create a structure for putting users in different levels based on their trading volume, verification status, etc.
Commissions and Fees in Ndax
This exchange offers a straightforward fee structure as stated on the official website. Costs Overview:
- Trading Fees: Flat 0.2% for all transactions
- Deposit Commission: No fees for CAD deposits via Interac e-Transfer or wire transfer
- Withdrawal Fees: Costs vary by cryptocurrency for crypto (0.000399 BTC), $1.50 for Interac e-Transfer, and $4.99 for wire transfers in fiat currencies
- Staking Costs: 20% administration fee on total generated rewards
A crypto profit/loss calculator tool may calculate a trade's outcome, considering related commissions.
List of Tradable Coins and Tokens on Ndax Exchange
This exchange offers a limited list of only over 30 cryptocurrencies for trading, including:
- Bitcoin [BTC]
- XRP
- Binance Coin [BNB]
- Solana [SOL]
- Cardano [ADA]
- Tron [TRX]
- Litecoin [LTC]
- Stellar [XLM]
- Polkadot [DOT]
- Shiba Inu [SHIB]
- Internet Computer [ICP]
Futures And Margin Trading
For traders seeking advanced trading options, it's essential to note that Ndax does not offer futures markets or margin trading. This limitation is probably because the platform is a regulated exchange.
Account Opening and Verification on Ndax
The NDAX registration process is quick and secure. After a brief sign-up and email verification, you’ll gain full access to the dashboard and trading interface.
#1 Access the Ndax Sign-Up Page
Visit the official Ndax website and click “Sign Up” from the homepage.
#2 Complete the Ndax Account Form
Fill out the form with the following:
- Country of residence (must be Canada)
- First and last name
- Username
- Email address
- Strong password
- Promo code (optional)
Agree to the terms, and click “Sign Up".
#3 Verify Your Email on Ndax
Check your inbox for a 6-digit verification code from Ndax. Enter the code on the website to activate your account and access the dashboard.
#4 NDAX Verification
Once your email is verified, proceed to complete full identity verification by uploading the required documents, such as your passport, directly from your Ndax profile.
This step is essential to enable withdrawals and other financial features.
How to Trade on NDAX
Trading on NDAX is straightforward and suitable for beginners and experienced crypto traders alike. Below is a step-by-step guide to placing your first trade on the platform.
#1 Create and Verify Your NDAX Account
To start trading, you must register on NDAX’s website as explained in the previous section.
#2 Deposit Funds
Once your account is verified, deposit funds into your NDAX wallet. You can add CAD through Interac e-Transfer, wire transfer, or bank draft. If you already hold crypto, you can deposit supported digital assets directly to your NDAX wallet.
#3 Navigate to the Trading Interface
From your dashboard, select “Trade” to access NDAX’s trading interface. You will see price charts, order books, and your balance information. This is where you will place buy or sell orders.
#4 Choose a Trading Pair
Select the cryptocurrency pair you want to trade, such as BTC/CAD or ETH/CAD. NDAX offers a wide range of CAD pairs for major cryptocurrencies, allowing you to trade directly without converting to stablecoins first.
#5 Place an Order
NDAX supports several order types:
- Market Order: Buys or sells instantly at the best available price;
- Limit Order: Lets you set a specific price at which you want to buy or sell;
- Stop Order: Executes a trade when the price crosses a chosen threshold.
Enter the amount you want to buy or sell, review the fees, and confirm your order.
Step 6: Monitor and Manage Your Positions
After placing the order, you can view it in your Open Orders or Order History tab. If you used a limit or stop order, it will stay pending until your price conditions are met. You can cancel or modify pending orders anytime.
Trading Platform and The Software
Crypto exchanges mostly offer proprietary trading platforms, and NDAX follows the same approach. This company’s platform is accessible through these operating systems:
NDAX Services
The platform is not the top when it comes to providing various services, but it is not bad either.
Here are some of the available additional services alongside trading:
Service | Availability |
TradingView Integration | No |
Auto Trading (Bots) | No |
API Access | Yes |
P2P Trading | No |
OTC Trading | Yes |
| No | |
Launchpad | No |
NFT Marketplace | No |
Referral Program | Yes |
DEX Trading | No |
Auto-Invest (Recurring Buy) | Yes |
Security Measures and Safety Factors on Ndax
The exchange has published a lot of information regarding security factors on its website. Some of the most important measures include:
- Two-Factor Authentication (2FA): Required for all accounts
- SOC 2 Type II Certification: Demonstrates commitment to maintaining high security standards
- Cold Storage: The Majority of user assets are held in offline wallets
- Insurance: $5M insurance for cold wallets and$3M for hot wallets
- Segregated Accounts: User funds kept separate from operational funds
- Multi-Signature Approvals: Required for withdrawals and critical account changes
Deposit/Withdrawal Options
Ndax offers 3 methods for depositing and withdrawing funds:
- Interac e-Transfer
- Wire transfer (free)
- Crypto blockchain network transactions
Other common options, like credit cards or PayPal, are not supported. This limited accessibility ensures strict compliance with Canadian regulatory norms.
Trust Ratings in Ndax
When considering an exchange, it's crucial to look at user reviews and trust scores. Ndax’s Score on REVIEWS.io and Other Sources:
- NDAX Trustpilot: 3.3/5 stars based on 180+ reviews
- ScamAdviser: 1.3/5 user score (10+ reviews), but 100/100 trust score
- REVIEWS.io: 2.2/5 stars based on over 390 reviews
Ndax Features
Let's go deeper and examine the availability of the advanced options in the exchange:
Feature | Availability |
Staking | Yes |
Yield Farming | No |
Social Trading | No |
Liquidity Pool | No |
Gift Card | No |
For high-volume clients, NDAX Wealth offers bespoke OTC services and a dedicated account executive for tailored onboarding, trade execution, and support.
This service targets institutions and high-net-worth individuals seeking deep liquidity and personalized assistance.
NDAX Bonuses and Promotions
Currently, the exchange has two active promotional offers that could increase profits for its clients:
Program / Campaign | Duration | Reward Structure |
NDAX "Double Down" Referral Bonus | August 21 – September 30, 2025 | First referral: $30 to referrer, $20 to referred user (after $100 deposit) Tiered payouts for multiple referrals during the campaign |
NDAX Crypto Earning Program | Ongoing | Up to $30 per referral for 21+ referrals/month $15 per referral for 2–10 referrals/month Proportional payouts for other tiers |
NDAX "Double Down" Referral Bonus
Between August 21 and September 30, NDAX applies a temporary adjustment to its referral program. The first successful referral during this period provides $30 to the referrer and $20 to the referred user after the first $100 deposit.
The process involves logging in to an NDAX account, visiting the “Refer & Earn” tab, copying the referral link, and sharing it. Once the referred person registers and completes the required deposit, the reward is issued.
For participants referring multiple users, NDAX has also updated the affiliate tiers for this campaign window, with tiered payouts depending on the number of referrals made in a month.
This change applies only until September 30, 2025, after which the standard referral structure resumes.
Crypto Earning Program
NDAX provides a structured referral program allowing users to earn incremental rewards when inviting others to the platform. The program uses a tiered system where the reward per referral increases with the number of monthly referrals.
Participants can earn up to $30 per referral when referring 21 or more users per month. Lower tiers offer proportionally smaller rewards, such as $15 per referral for 2–10 monthly invites.
All referrals are tracked through a unique link accessible from the NDAX dashboard. Rewards are credited after the referred user registers and meets the minimum deposit requirement.
This program is ongoing, with special campaign periods occasionally offering higher rewards for first-time referrals or limited-time bonuses.
Support Contact Options and Schedule
Ndax offers 3 channels for customer support:
- Email: support@ndax.io
- Live Chat: Available on the Ndax website
- Support Ticket: Submit through the website
- Phone: 1-833-727-6329
Based on the information provided by the exchange, phone and chat options are available Monday to Friday, 10:00 am to 12:00 am (EST).
Copy Trading and Passive Income Options on Ndax Exchange
The exchange offers 2 main options for users looking to earn passive income:
- Staking: Users can stake various cryptocurrencies, including Cardano, Ethereum, and Sui, earning up to13% APY;
- Auto Invest: This feature allows users to set up recurring purchases of cryptocurrencies, enabling Dollar-Cost Averaging strategies;
- Affiliate program: it rewards users with $10 per referral, plus 10% of the revenue generated by referred users.
Ndax Restricted Countries
As a Canadian-focused exchange, this company is exclusively available to Canadian residents. In other words, no traders from other regions are allowed to register with this exchange.
Ndax Comparison Table
Let's see the differences between Ndax and some competitors; Ndax Comparison:
Parameters | Ndax Exchange | |||
Number of Assets | 30+ | 7800+ | 700+ | 2800+ |
Maximum Leverage | 1:1 | 1:12 | 1:125 | 1:200 |
Minimum Deposit | None | N/A | Varies by Cryptocurrency | $1 |
Spot Maker Fee | 0.2% | -0.01% - 0.14% | 0.02% | 0.05% |
Spot Taker Fee | 0.2% | 0.03% - 0.23% | 0.02% | 0.05% |
Mandatory KYC | Yes | Yes | No | Yes |
Futures Trading | No | Yes | Yes | Yes |
Mobile Application | Yes | Yes | Yes | Yes |
Fiat Payment | Yes | Yes | Yes | Yes |
Staking | Yes | Yes | Yes | Yes |
Copy Trading | No | Yes | Yes | Yes |
Writer's Opinion and Conclusion
Ndax has a 3.3/5 score on “Trustpilot”, with more than 180 user reviews. On REVIEWS.io, the score is lower at 2.2/5 based on 390+ ratings. ScamAdviser has given a 100/100 Trustscore to the platform. The support team is available Monday to Friday, 10:00 am to 12:00 am (EST)