Orbix has a flat 0.25% trading fee on cryptocurrencies listed on its platform. With more than 50 coins/tokens, the company accepts payments via bank transfers, credit/debit cards, and cryptocurrencies. No futures trading is provided in Orbix.
Orbix Exchange Information + Regulation
Orbix Trade Co., Ltd. is a cryptocurrency exchange platform based in Thailand. Founded in March 2017, the company's headquarters are located at 188/72 K Plus Building, Charas Muang Road, Wangmai Subdistrict, Pathumwan District, Bangkok 10330.
In a significant development, Unita Capital, a subsidiary of KasikornBank, acquired Satang (the platform's former brand) in October 2023. This deal rebranded the exchange to Orbix.
The company is regulated by the SEC of Thailand.
Orbix Exchange Details and Features
You can have a look at the platform's key specifications in the table below:
Exchange | Orbix |
Launch Date | March 2017 |
Levels | VIP Leveling System |
Trading Fees | 0.25% |
Restricted Countries | Iran, United States, Iraq, etc. |
Supported Coins | 50+ |
Futures Trading | None |
Minimum Deposit | N/A |
Deposit Methods | Bank Transfers, Credit/Debit Cards, Crypto |
Withdrawal Methods | Bank Transfers, Credit/Debit Cards, Crypto |
Maximum Leverage | 1x |
Minimum Trade Amount | None |
Security Factors | ISO Certificates, SSL Encryption, Cold Storage, Penetration Test, 2FA |
Services | None |
Customer Support Ways | Email, Phone Call, Ticket, Live Chat, Local Office |
Customer Support Hours | 24/7 |
Fiat Deposit | THB |
Affiliate Program | Yes |
Orders Execution | N/A |
Native Token | None |
Noteworthy Advantages and Disadvantages
To help you weigh the pros and cons of using Orbix, let's break down its key benefits and drawbacks:
Advantages | Disadvantages |
Backed by a Major Bank and Regulated by the SEC of Thailand | Low Number of Digital Assets Offered |
Convenient Interface | No Future Trading Provided |
Fiat Deposits | - |
Orbix Exchange User Levels
Based on our examinations on the platform, there is a VIP leveling system for accounts, but we couldn't find any information about the parameters and factors related to it.
Orbix Commissions and Trading Costs
Based on the data provided on the official website, there is a flat fee of 0.25% for buying and selling cryptocurrencies on the platform. The flat fee is considered higher than the industry average.
Regarding fiat (Thai Baht) deposit/withdraw commissions, look at the table below:
Payment | Fee |
Deposit | None |
Withdraw | 20 THB |
Crypto funding commissions vary depending on the token and the blockchain used.
How Many Coins and Tokens are Available?
Orbix offers over 50 cryptocurrencies in trading pairs against the Thai Baht, which is limited compared to some other platforms in the industry. Some of The Coins/Tokens Other Than BTC, ETH, ADA, etc.:
- NEAR Protocol [NEAR]
- Decentraland [MANA]
- ChainLink [LINK]
- Dogecoin [DOGE]
- Bitcoin Cash [BCH]
- PancakeSwap [CAKE]
- Basic Attention Token [BAT]
The platform falls short when it comes to supporting NFTs and newer altcoins, which may limit trading diversity for portfolio expansion. This makes it better suited to traders focused on mainstream blockchain networks and digital assets.
Futures and Margin Trading Features in Orbix Exchange
Based on the available information, the exchange does not currently offer futures markets or margin trading services. However, there's always a possibility for a change, and we will inform you on this page in case of any updates.
Account Opening And Verification On Orbix
The Orbix registration involves a fast and secure 5-step process. Registration includes email verification and OTP-based login, ensuring full account protection from the start.
#1 Begin from the Official Registration Page
Visit the Orbix homepage and click “Register” or “Open an Account” to access the sign-up form.
#2 Fill Out the Sign-Up Form
Enter the following information and accept the terms and privacy policy:
- Email address
- Password
#3 Verify Your Email Address
Check your inbox and click the link in the Orbix verification email to activate your account.
#4 Login Using OTP
Enter your credentials and input the OTP sent to your email to securely access your Orbix dashboard.
#5 Complete the KYC Procedure (Optional)
Document upload is not required initially, but full verification unlocks funding and trading features.
After these steps, your account will be created. For verification, you must install the mobile application and pass the KYC through there.
Trading Platform and Related Software
Orbix provides access to a standard trading terminal on its website and through a mobile application called "Orbix Trade". The platform has a set of trading tools and features essential for the average user. Download/Access Links:
Does Orbix Have Strong Security Measures?
While Orbix emphasizes security in its operations, there are some concerns regarding its overall security measures and reliability:
- Daily trade volume of approx. $90K
- Security rating of DDD with a 33% security score on [cer.live] website
The exchange employs advanced SSL encryption, two-factor authentication, and offline cold storage to protect user assets. Additionally, it subjects itself to regular third-party security audits and penetration tests to stay ahead of threats.
However, it has ISO 27001:2013, ISO 27701:2019, and ISO 22301: 2019 certificates. Furthermore, the website's SSL encryption certificate is valid until August 2025.
Payment Options
Per our examinations and research, the company has a set of 3 funding method types:
- Credit/Debit Cards: Such as VISA, MasterCard, etc.;
- Bank Transfers: Through bank accounts;
- Crypto: Blockchain transactions
Trust Scores and Ratings
Orbix's profile on CoinGecko and its page on other reliable sources present a generally acceptable picture:
- ScamAdviser: 100/100 Trustscore
- CoinGecko: 6/10 rating
Both of the scores outlined above are based on algorithms and pre-defined metrics.
Orbix Crypto Services
Let's check the availability of various crypto services, such as copy trading and liquidity pools, in the Orbix exchange:
Staking | No |
Yield Farming | No |
Social Trading | No |
Liquidity Pool | No |
Crypto Cards | No |
Orbix lacks features such as a branded payment card, which are increasingly common among leading exchanges.
Orbix Support: Contacts and Schedule
Orbix provides multi-channel customer support through live chat, email, and a detailed FAQ section. While support agents are generally professional and helpful, response times can suffer during market surges.
- Email: support@orbixtrade.com
- Live Chat: On the website
- Ticket: Via the site
- Phone: (+66)2-0266107
- Local Office: No.188/72 K Plus Building, Charas Muang Road, Wangmai Subdistrict, Pathumwan District, Bangkok 10330
The exchange claims to provide support services 24/7. However, the absence of phone support may be inconvenient for users who prefer direct, real-time assistance for urgent matters.
Copy Trading and Other Passive Income Options
Currently, Orbix Exchange does not offer copy trading, crypto staking, or specific passive income options, which are not the main part of a trading platform's services but which many users consider important.
Orbix Exchange Restricted Countries
This company does not provide an explicit list of restricted regions, but these countries are, most likely, not accepted:
- Iran
- Iraq
- United States
- China
- Pakistan
- Afghanistan
- And so on
The reasons why we listed these regions are local regulations (e.g., in the US) and international sanctions on some of them.
Orbix vs Other Exchanges
The table below provides a comprehensive comparison between Orbix and other popular platforms:
Features | Orbix Exchange | HTX Exchange | LBank Exchange | Gate.io Exchange |
Number of Assets | 50+ | 700+ | 700+ | 2800+ |
Maximum Leverage | 1:1 | 1:200 | 1:125 | 1:100 |
Minimum Deposit | N/A | $1 | Varies by Cryptocurrency | Varies by Payment Method |
Spot Maker Fee | 0.25% | From 0.02% | 0.02% | From -0.005% |
Spot Taker Fee | 0.25% | From 0.02% | 0.02% | From 0.025% |
Mandatory KYC | Yes | Yes | No | Yes |
Futures Trading | No | Yes | Yes | Yes |
Mobile Application | Yes | Yes | Yes | Yes |
Fiat Payment | Yes | No | Yes | No |
Staking | No | Yes | Yes | Yes |
Copy Trading | No | Yes | Yes | Yes |
Writer's Opinion and Conclusion
Orbix, formerly known as Satang, has 3ISO certificates [27001:2013, 27701:2019, 22301: 2019]. Also, an SSL encryption of the website is valid until August 2025. ScamAdviser and CoinGecko platforms have given 100/100 and 6/10 scores to the exchange, respectively.