What kind of customer support does WhiteBIT provide?

WhiteBIT provides 24/7 customer support via live chat , email , ticket system , and phone . Users report varying response times, but critical issues are usually addressed promptly. Contact: support@whitebit.com or +380 44 339 5996.

Does WhiteBIT offer staking and passive income features?

Yes. WhiteBIT provides staking services for supported tokens, enabling users to earn passive income based on lock-up periods and APY rates . The platform also offers lending features , allowing users to lend/borrow digital assets for interest.

What is WhiteBIT’s native token (WBT) and its benefits?

WBT is WhiteBIT’s native utility token. Holding WBT unlocks benefits such as reduced trading fees , priority IEO access , and staking rewards . WBT holders may also enjoy free withdrawals on certain assets and higher referral commissions .

Is WhiteBIT available as a mobile app?

Yes. WhiteBIT offers a mobile app for iOS and Android , as well as a web platform . Additionally, it integrates with Trading View , providing traders with advanced charting tools. Apps can be downloaded directly from the website or respective app stores.

What payment methods are supported on WhiteBIT?

WhiteBIT supports a wide range of payment methods : crypto deposits , bank transfers (SEPA/SWIFT) , credit/debit cards , and third-party processors. This flexibility enables global access and convenience for diverse user bases.

How can I register and verify my account on WhiteBIT?

To register, go to WhiteBIT’s website , enter your email , and create a password . Verification (KYC) involves submitting personal details , a government-issued ID , and a selfie with a handwritten note. Verified users get access to higher limits and advanced features.

Can I use fiat currencies on WhiteBIT?

Yes. WhiteBIT supports fiat deposits and withdrawals via SEPA, SWIFT , Visa/MasterCard , and third-party payment processors such as Advcash, PayUnicard , and Nix Money . Fiat support makes it easy for users to onboard without needing crypto.

What are the minimum deposit requirements on WhiteBIT?

The minimum deposit on WhiteBIT varies by asset. For Bitcoin, the minimum is 0.0005 BTC . For fiat and other cryptocurrencies, the limits depend on the payment method and asset. Fiat deposits are available via bank transfers, cards, and third-party gateways .

How many cryptocurrencies does WhiteBIT support?

WhiteBIT supports over 270 cryptocurrencies and more than 520 trading pairs . While this is fewer than platforms like KuCoin or Bybit, WhiteBIT continually adds assets based on community votes and strategic partnerships. Popular coins include BTC, ETH, ADA, DOGE, SOL, and USDT.

How secure is WhiteBIT? What safety measures are in place?

WhiteBIT implements industry-leading security practices, including: 96% of assets stored in cold wallets , 2FA , Web Application Firewall (WAF) , address whitelisting , and independent audits by Hacken . It also has a $30 million insurance fund to protect user assets.

Does WhiteBIT offer futures and margin trading?

Yes. WhiteBIT supports futures trading with up to 100x leverage and low fees (0.035% taker, 0.01% maker). It also offers margin trading with up to 10x leverage in spot markets, using a cross-margin mode . Advanced tools like stop-loss , take-profit , and long/short positions are included.

What is the WhiteBIT VIP Program and how does it work?

The WhiteBIT VIP Program is a tiered system designed to reward high-volume traders. It includes 11 levels , from Basic to Supreme, offering reduced fees, starting at 0.1% and decreasing to -0.001% maker and 0.03% taker .

Which countries are restricted from using WhiteBIT?

WhiteBIT restricts users from several jurisdictions due to regulatory compliance. These include: United States, Syria, Iran, North Korea, Cuba , and occupied regions of Ukraine (e.g., Crimea) . Residents of these areas cannot access or trade on the platform.

Is WhiteBIT regulated and where is it based?

Yes, WhiteBIT is a regulated exchange , headquartered in Lithuania . It operates under the EU legal framework and holds regulatory licenses in multiple countries, including Spain, Poland, the Czech Republic, Bulgaria, and Lithuania . This compliance helps ensure higher trust and accountability for its users.

How much are the trading fees on WhiteBIT, and how can I reduce them?

WhiteBIT charges a standard 0.1% fee for both maker and taker trades in spot markets. However, users can reduce fees based on their 30-day trading volume and average balance .

TradingFinder
Exchanges
WhiteBIT Review 2025

Writer:

Rajesh Sharma

Reviewer:

Davit Kvaratskhelia

Fact checker:

Nino Gogochashvili

Modified:May 31, 2025

WhiteBIT Review 2025

Go to Website

Your Capital is at risk.

Company:WhiteBIT

Headquarter:

Lithuania

Founded:2018

Coins:270

US Accepted:

Max Leverage:1:100

Margin TradingWithdrawal Address WhitelistingStakingCold StorageFutures

Investing and trading in financial markets such as the stock exchange, forex, digital currencies in the form of spot or with leverage face a high inherent risk. According to the statistics of all exchanges and brokers, more than 75% of people lose!

Open an Account

Your Capital is at risk.

About

WhiteBIT, a crypto exchange, serves over 4 million users across 190+ countries. The platform stores 96% of the users' funds in offline, cold wallets for safety reasons. This exchange provides futures trading with leverage up to 100x.

Contact

00380443395996 support@whitebit.com

Vilnius, Lithuania

Rank and Score

Pros and Cons

User Levels

Pros

Competitive Trading Fees (0.1% Standard, With Discounts Available)

High Security Standards With 96% Of Assets In Cold Storage

Advanced Trading Features Including Futures And Margin Trading

Copy Trading And AI-Powered Trading Bot Integration

Cons

Smaller Selection Of Cryptocurrencies Compared To Some Larger Exchanges

Lower Liquidity Can Lead To Higher Price Slippage On Larger Trades

5 From 5.0

(3)

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1044

WhiteBIT is a Ukrainian cryptocurrency exchange currently processing an average of $2.5B trading volume on a daily basis. Spot trading fees start from 0.1% and decrease to 0% by increasing the trading volume and the balance.

WhiteBIT; Company Information + Regulation

WhiteBIT is a centralized cryptocurrency exchange led by Volodymyr Nosov, the CEO. Now registered in Lithuania, this centralized exchange has expanded its reach to serve over 4 million users across more than 190 countries.

With an impressive daily trading volume, the company has cemented its position as one of Europe's largest crypto exchanges. WhiteBIT operates under the EU's legal framework and is licensed in multiple countries, including:

Spain
Poland
Czech Republic
Bulgaria
Lithuania

The platform has also enhanced its visibility by becoming an official sponsor of FC Barcelona,a move that signals its international ambitions.

WhiteBIT Specifics Table

In this part of the article, we provide a summary table including the main features and parameters of the crypto exchange for you. Table of specifics:

Exchange	WhiteBIT
Launch Date	2018
Levels	VIP Program
Trading Fees	Max. 0.1%
Restricted Countries	US, Iran, Syria, Cuba, North Korea
Supported Coins	270+
Futures Trading	Yes
Minimum Deposit	0.0005 BTC
Deposit Methods	Crypto, Bank Transfers, Credit/Debit Cards, Third-party Payment Processors
Withdrawal Methods	Crypto, Bank Transfers, Credit/Debit Cards, Third-party Payment Processors
Maximum Leverage	100X
Minimum Trade amount	Not Specified
Security Factors	WAF, Security Audits, Cold Storage, 2FA, Withdrawal Address Whitelisting
Services	Futures, Margin Trading
Customer Support Ways	Live Chat, Ticket, Email, Phone Call
Customer Support Hours	24/7
Fiat Deposit	Yes
Affiliate Program	Yes
Orders Execution	Not Specified
Native Token	WBT

WhiteBIT Exchange Pros and Cons

Examining the advantages and disadvantages aside can give you a balanced perspective of a crypto exchange. Benefits and Drawbacks of WhiteBIT:

Pros	Cons
Competitive Trading Fees (0.1% Standard, With Discounts Available)	Smaller Selection Of Cryptocurrencies Compared To Some Larger Exchanges
High Security Standards With 96% Of Assets In Cold Storage	Lower Liquidity Can Lead To Higher Price Slippage On Larger Trades
Advanced Trading Features Including Futures And Margin Trading	-
Copy Trading And AI-Powered Trading Bot Integration	-

WhiteBIT User Levels Features

This exchange offers a tiered user-level structure that rewards active traders with reduced fees and exclusive privileges, namely the "VIP Program." Reaching the 1^st VIP level and achieving higher statuses is possible through reaching certain levels of trading volume and average balance. Here's a breakdown of the main user levels and their benefits:

Level	Name	Maker Fee	Taker Fee	30D Volume	Average Balance
Level 0	Basic	0.1%	0.1%	Less than 100,000 USDT	Less than 10,000 USDT
Level 1	Newbie	0.06%	0.095%	At least 100,000 USDT	At least 10,000 USDT
Level 2	Freshman	0.05%	0.09%	At least 250,000 USDT	At least 15,000 USDT
Level 3	Brainy	0.04%	0.085%	At least 500,000 USDT	At least 20,000 USDT
Level 4	Never Doubting	0%	0.08%	At least 1,000,000 USDT	At least 30,000 USDT
Level 5	Unstoppable	0%	0.07%	At least 2,000,000 USDT	At least 50,000 USDT
Level 6	Inspiring	0%	0.065%	At least 5,000,000 USDT	At least 100,000 USDT
Level 7	Bull’s-eye	0%	0.06%	At least 10,000,000 USDT	At least 150,000 USDT
Level 8	Celebrity	0%	0.05%	At least 20,000,000 USDT	At least 200,000 USDT
Level 9	Moonshot	0%	0.04%	At least 50,000,000 USDT	At least 500,000 USDT
Level 10	Supreme	-0.001%	0.03%	At least 100,000,000 USDT	At least 1,000,000 USDT

Fees and Commissions on WhiteBIT

Commissions and costs on this exchange are relatively low, considering the average amount in the industry. Here's a detailed breakdown of the fees you can expect:

Spot Trading Fees:

Standard fee: 0.1% (maker and taker)
Discounts available based on 30-day trading volume and WBT holdings
Maximum discount: Up to 80% for takers and 100% for makers

Futures Trading Fees:

Standard fee: 0.035% (taker), 0.01% (maker)

Margin Trading Fees:

Daily interest rate: 0.0585%

Withdrawal Fees:

Vary by cryptocurrency (e.g., 0.0005 BTC for Bitcoin withdrawals)
Some free withdrawals available for WBT token holders

Coins and Assets Offered by WhiteBIT

This platform offers an a decent range of cryptocurrencies and trading pairs, which is not as wide as some other exchanges. It features over 270 cryptocurrencies in more than 520 trading pairs. Popular Tradable assets on WhiteBIT:

Bitcoin [BTC]
Ethereum [ETH]
Tether [USDT]
Cardano [ADA]
Solana [SOL]
Polkadot [DOT]
Dogecoin [DOGE]

The exchange regularly adds new assets and trading pairs through community-driven voting initiatives and curated partnerships, keeping up with the dynamic cryptocurrency market.

Futures and Margin Trading: Main Specifics

For traders looking for more potential profits in exchange for more risk, WhiteBIT offers both futures and margin trading options.

Futures Trading:

Perpetual contracts with no expiration date
Leverage up to 100x
Lower fees compared to spot trading
Available for major cryptocurrencies like BTC, ETH, and XRP

Margin Trading:

Leverage up to 10x for spot trading
Cross-margin mode available
Ability to long or short various crypto pairs

WhiteBIT provides risk management tools like stop-loss and take-profit orders to minimize the possibility of fund losses.

Registration and Verification on WhiteBIT Exchange: Complete Guide

Getting started on WhiteBIT is a straightforward process. The next sections will be a step-by-step guide to registering and verifying your account.

#1 Visit the Website

Go to the WhiteBIT website at its genuine address and click "Sign Up" at the top of the page.

#2 Fill Out the Form

This is how to go through the registration:

Enter your email address and create a suitable password;
Agree to the terms of service and click "Continue";
Confirm your email address by providing the code sent to your inbox

#3 Verification

Afterwards, begin the KYC (Know Your Customer) verification process:

Submit your personal information (name, date of birth, address);
Upload a valid government-issued ID (passport, driver's license, etc.);
Submit a selfie holding your ID and a handwritten note with the date and "WhiteBIT" written on it.

Once verified, you'll have full access to the exchange's features, including higher deposit and withdrawal limits. The exchange offers multiple verification levels, with higher levels granting additional benefits and higher limits.

Platforms and Applications Available on WhiteBIT

whitebit application — WhiteBIT application for different operating systems on devices

Like many other cryptocurrency exchanges, WhiteBIT offers a proprietary platform for trading assets. This facility is accessible through iOS & Android apps, as well as browsers. Through this platform, you can access useful features, including advanced charts, 24/7 customer service, top security, passive income services, etc. WhiteBIT Mobile App Links:

Also, the company offers trading through TradingView, a popular chart analysis platform suitable for traders. Download Links:

Android
iOS
Linux
Windows
MacOS

WhiteBIT Security & Safety Measures

When it comes to crypto platforms, security is a vital factor for users and institutions. The mentioned exchange has taken several measures for the safety of funds and data:

Cold Storage: 96% of user funds are stored in offline, cold wallets to prevent hacking attempts with an insurance fund valued at $30 million
Two-Factor Authentication (2FA): Adding an extra layer of security besides the passcode/password
Web Application Firewall (WAF): used for detecting and blocking malicious traffic
Withdrawal Address Whitelisting: Users can restrict withdrawals to pre-approved addresses only
Security Audits: Done by Hacken, a cybersecurity firm, for security assessment and detecting vulnerabilities

WhiteBIT Payment Methods

The exchange supports fiat deposits for those interested. It provides deposits and withdrawals via a number of options, including:

Bank Transfer: SEPA for EUR, SWIFT for other currencies:
Credit/Debit Cards: Visa/Mastercard
Third-party Payment Processors: Advcash, PayUnicard, NixMoney
Cryptocurrencies: Digital Wallets/other exchanges

WhiteBIT Trust Scores and Evaluations

This exchange has garnered generally positive reviews and trust scores from various evaluation platforms, including, but not limited to, CoinGecko. These ratings are from both users and experts:

WhiteBIT score on trustpilot — : WhiteBIT's average score on Trustpilot based on 300+ user reviews

Trustpilot: 3 out of 5, based on over 310 reviews

: CoinGecko's Trust Score for WhiteBIT — WhiteBIT's high trust score on CoinGecko based on its algorithms

CoinGecko: 8/10, evaluated based on the platform's algorithms

While WhiteBIT has strong trust scores from industry evaluators, it's important to note that user experiences can vary. The exchange has shown a commitment to addressing user concerns and continuously improving its services.

WhiteBIT Features

The table below is a summary of the platform's additional features:

Staking	Yes
Yield Farming	No
Social Trading	Yes
Liquidity Pool	No
Crypto Cards	No

Exchange Support: Working Time and Contact Info

WhiteBIT offers 24/7 customer support to assist users with any issues or queries. You can contact the team by these methods:

Live Chat: Available directly on the WhiteBIT website
Email Support: support@whitebit.com
Ticket System: Accessible through the user's account
Phone Call: +380 44 339 59 96

Response times may vary depending on the complexity of the issue and the current support volume.

Copy Trading Services and Investment Options on WhiteBIT

The exchange offers innovative investment options for users looking to diversify their trading strategies:

Staking Services:

Earn passive income via staking supported tokens
Various lock-up periods are available with different APY rates

Lending Platform:

Lend your digital assets to earn interest
Borrow against your crypto holdings

Token Sales and Launchpad:

Participate in initial exchange offerings (IEOs) for new projects
Exclusive access for WBT token holders

These services provide WhiteBIT users with diverse options to potentially increase their crypto holdings beyond traditional spot trading.

WhiteBIT Restricted Countries List

While this exchange is available in many countries, there are some restrictions. Fully Restricted Countries:

United States
Syria
Iran
North Korea
Cuba
Occupied territories of Ukraine (including Crimea)

Whitebit restricted list — List of the WhiteBIT services' restricted countries and regions

Users from these countries are not able to access WhiteBIT's services due to regulatory and compliance reasons. It's important to note that restrictions may change based on evolving international regulations and the company's compliance policies.

How Does WhiteBIT Fare Compared to The Competition?

Here are some of the best crypto exchanges in comparison to the reviewed platform in this article:

Parameters	WhiteBIT Exchange	BingX Exchange	Bybit Exchange	KuCoin Exchange
Number of Assets	270+	800+	1300+	700+
Maximum Leverage	100x	125x	100x	100x
Minimum Deposit	0.0005 BTC	$1	N/A	$1
Spot Maker Fee	-0.001% - 0.1%	0.005% - 0.1%	0.005% - 0.1%	-0.005% - 0.1%
Spot Taker Fee	0.03% - 0.1%	0.02% - 0.1%	0.015% - 0.1%	0.025% - 0.1%
Mandatory KYC	Yes	No	Yes	Yes
Futures Trading	Yes	Yes	Yes	Yes
Mobile Application	Yes	Yes	Yes	Yes
Fiat Payment	Yes	Yes	Yes	Yes
Staking	Yes	Yes	No	Yes
Copy Trading	Yes	Yes	Yes	No

Writer's opinion and conclusion

WhiteBIT exchange, led by Volodymyr Nosov, the CEO, has received a 3.0/5 trust score on "Trustpilot" platform, according to over 310 reviews. The CoinGecko has given a rating of 8/10 to the exchange based on its algorithms.

The company is audited by Hacken, a cybersecurity firm, for safety and security evaluations.

FAQs

How much are the trading fees on WhiteBIT, and how can I reduce them?: WhiteBIT charges a standard 0.1% fee for both maker and taker trades in spot markets. However, users can reduce fees based on their 30-day trading volume and average balance.
Is WhiteBIT regulated and where is it based?: Yes, WhiteBIT is a regulated exchange, headquartered in Lithuania. It operates under the EU legal framework and holds regulatory licenses in multiple countries, including Spain, Poland, the Czech Republic, Bulgaria, and Lithuania. This compliance helps ensure higher trust and accountability for its users.
Which countries are restricted from using WhiteBIT?: WhiteBIT restricts users from several jurisdictions due to regulatory compliance. These include: United States, Syria, Iran, North Korea, Cuba, and occupied regions of Ukraine (e.g., Crimea). Residents of these areas cannot access or trade on the platform.
What is the WhiteBIT VIP Program and how does it work?: The WhiteBIT VIP Program is a tiered system designed to reward high-volume traders. It includes 11 levels, from Basic to Supreme, offering reduced fees, starting at 0.1% and decreasing to -0.001% maker and 0.03% taker.
Does WhiteBIT offer futures and margin trading?: Yes. WhiteBIT supports futures trading with up to 100x leverage and low fees (0.035% taker, 0.01% maker). It also offers margin trading with up to 10x leverage in spot markets, using a cross-margin mode. Advanced tools like stop-loss, take-profit, and long/short positions are included.
How secure is WhiteBIT? What safety measures are in place?: WhiteBIT implements industry-leading security practices, including: 96% of assets stored in cold wallets, 2FA, Web Application Firewall (WAF), address whitelisting, and independent audits by Hacken. It also has a $30 million insurance fund to protect user assets.
How many cryptocurrencies does WhiteBIT support?: WhiteBIT supports over 270 cryptocurrencies and more than 520 trading pairs. While this is fewer than platforms like KuCoin or Bybit, WhiteBIT continually adds assets based on community votes and strategic partnerships. Popular coins include BTC, ETH, ADA, DOGE, SOL, and USDT.
What are the minimum deposit requirements on WhiteBIT?: The minimum deposit on WhiteBIT varies by asset. For Bitcoin, the minimum is 0.0005 BTC. For fiat and other cryptocurrencies, the limits depend on the payment method and asset. Fiat deposits are available via bank transfers, cards, and third-party gateways.
Can I use fiat currencies on WhiteBIT?: Yes. WhiteBIT supports fiat deposits and withdrawals via SEPA, SWIFT, Visa/MasterCard, and third-party payment processors such as Advcash, PayUnicard, and Nix Money. Fiat support makes it easy for users to onboard without needing crypto.
How can I register and verify my account on WhiteBIT?: To register, go to WhiteBIT’s website, enter your email, and create a password. Verification (KYC) involves submitting personal details, a government-issued ID, and a selfie with a handwritten note. Verified users get access to higher limits and advanced features.
What payment methods are supported on WhiteBIT?: WhiteBIT supports a wide range of payment methods: crypto deposits, bank transfers (SEPA/SWIFT), credit/debit cards, and third-party processors. This flexibility enables global access and convenience for diverse user bases.
Is WhiteBIT available as a mobile app?: Yes. WhiteBIT offers a mobile app for iOS and Android, as well as a web platform. Additionally, it integrates with Trading View, providing traders with advanced charting tools. Apps can be downloaded directly from the website or respective app stores.
What is WhiteBIT’s native token (WBT) and its benefits?: WBT is WhiteBIT’s native utility token. Holding WBT unlocks benefits such as reduced trading fees, priority IEO access, and staking rewards. WBT holders may also enjoy free withdrawals on certain assets and higher referral commissions.
Does WhiteBIT offer staking and passive income features?: Yes. WhiteBIT provides staking services for supported tokens, enabling users to earn passive income based on lock-up periods and APY rates. The platform also offers lending features, allowing users to lend/borrow digital assets for interest.
What kind of customer support does WhiteBIT provide?: WhiteBIT provides 24/7 customer support via live chat, email, ticket system, and phone. Users report varying response times, but critical issues are usually addressed promptly. Contact: support@whitebit.com or +380 44 339 5996.