Accuindex is a financial brokerage headquartered in Dubai, which has won 3 awards, including Best Forex Execution by JFX in 2020, indicating its reputation. Also, it's regulated by CySEC, which is a high-tier financial authority.
Is this broker reliable in practice? In this thorough Accuindex review, we are going to decide if this company is a suitable choice for you.
Company Details and Regulation
Accuindex with the legal name Accuindex LTD is a financial company founded by Hasan Al Aqqad in 2016. Company Key Specifics:
- Licensed and regulated by CySEC (Cyprus Securities and Exchange Commission) and FSC (Financial Services Commission) in Mauritius;
- Cyprus office located at Leontiou A, 159 MARYVONNE, Office 102 ,3022, Limassol, Cyprus;
- Mauritius office located at The Cyberati Lounge, Ground Floor, The Catalyst, Silicon Avenue, 40 Cybercity, 72201 Ebène.
Broker Specifications
In our reviews, we provide users with a summary table of key features and details for every firm. In this section, we will provide that table:
Broker | Accuindex |
Account Types | Standard, Pro, Raw |
Regulating Authorities | CySEC, FSC |
Based Currencies | USD |
Minimum Deposit | $100 |
Deposit Methods | Bank Wire Transfer, Credit/Debit Cards, E-wallets |
Withdrawal Methods | Bank Wire Transfer, Credit/Debit Cards, E-wallets |
Minimum Order | 0.01 Lot |
Maximum Leverage | 1:400 |
Investment Options | Copy Trading |
Trading Platforms & Apps | MetaTrader 5, AccuGo, Web Trader |
Markets | Forex, Metals, Indices, Commodities, Shares |
Spread | From 0 Pips on Raw Account |
Commission | $5 per Lot on Raw Account Zero on Other Accounts |
Orders Execution | Market |
Margin Call/Stop Out | Not Specified/From 20% |
Trading Features | Demo Account |
Affiliate Program | Yes |
Bonus & Promotions | 30% Deposit Bonus |
Islamic Account | No |
PAMM Account | No |
Customer Support Ways | Live Chat, Email, Phone Call, Ticket |
Customer Support Hours | Monday to Friday from 10:00 to 19:00 (GMT+4) |
Which Trading Accounts Are Offered by Accuindex?
This broker offers three main account types tailored to different trading styles and conditions. We are going to investigate their specifics in the table below:
Account Type | Standard | Pro | Raw |
Min. Deposit | $100 | $5,000 | $25,000 |
Max. Leverage | 1:400 | 1:100 | |
Expert Advisors | Allowed | ||
Stop Out Level | 20% | 30% | 50% |
Account Currency | USD |
These accounts also differ in trading commissions and spreads, but we will get to that later in the article.
In addition to live accounts, Accuindex offers a demo account for improving skills and practice without the risk of losing funds.
Account Opening and Verification Guide
Getting started with Accuindex is straightforward and user-friendly. Let's go through a quick tutorial:
- Go to the broker's official website;
- Click "Login", then click "Apply for a live account";
- Fill in basic personal information, including name, country of residence, email address, and phone number;
- Create a password and confirm it;
- Agree to the Privacy Policy.
Now, you are registered with the broker. In the next page, complete your profile by providing additional details about your residence location and identity. For verification, you will need to submit proof of identity and proof of address documents.
Trading Platforms and Related Apps
Accuindex does a solid job in this regard, offering diverse trading platforms. Let's have a brief overview of each:
- AccuGo: Proprietary mobile trading solution with convenient interface and extensive tools for account management
- MetaTrader 5: A very popular trading platform with 21 timeframes and an embedded economic calendar
- WebTrader: A light platform which only needs a browser and synchronizes with MT accounts
In the table below, you can find the link to each platform on operating systems:
Operating System | Android | iOS | Web |
AccuGo | - | ||
MT5 | - | ||
Web Trader |
What is the Structure of Spreads And Commissions?
Trading costs at Accuindex vary based on account type, asset, market conditions, etc. Let's investigate the spread and commission for each account:
Account Name | Standard | Pro | Raw |
Spread | From 1.4 Pips | From 0.8 Pips | From 0 |
Commission | None | $5 per Lot |
Also, based on our investigations, the broker charges withdrawal fees for clients. The amount is $25 for wire transfers, and varying for other methods. There are no costs in other operations and parts.
Methods to Fund Your Account and Withdraw From It
Brokerages provide several payment options to meet the needs of traders from various regions of the world. Multiple payment methods are available in Accuindex:
- Electronic Payment Systems:
- Skrill
- Neteller
- AccuPay (proprietary system)
- My Fatoorah
- SticPay
- Fasa Pay
- Traditional Methods:
- Credit/Debit Cards
- Bank Wire Transfer (Processing time withing 3-5 days)
- Help 2 Pay
Copy Trading and Other Investment Options
Copy Trading is one of the most popular methods for earning passive income in via financial brokers and firms. Accuindex's AccuConnect platform offers comprehensive copy trading features:
- Real-time trade copying
- Performance tracking
- Risk management tools
- Strategy selection
- Customizable allocation
The platform's application is available for mobile device systems. Here are the download links:
Bonuses And Promotions for Clients
Some brokerages provide multiple bonuses and promotional offers to their clients as a marketing technique. However, Accuindex does not have a wide range of these promotions. Currently, it offers only one 30% deposit bonus:
- Earn funds up to $5,000
- Available for Forex and metal asset classes
- For all accounts, either existing or new
Note that terms and conditions apply to this promotional offer. Trading bonus may not be available in certain jurisdictions due to regulatory restrictions.
How and When to Contact Support in Accuindex
You should always put the support services in priority when choosing a financial broker. Support Channels in Accuindex:
- Live Chat: On all pages of the website
- Email: info@accuindex.com
- Phone: +230 464 4888
- Ticket System: In "Contact Us" section of the website
The company does not state a schedule for working hours on its official website, but during our attempt to contact them via the chat, we found out that the team is not available 24/7, and offers services Monday to Friday from 10:00 to 19:00 (GMT+4).
Trust Evaluations and User Reviews
Some websites, including ForexPeaceArmy and Trustpilot, are known for receiving trust scores for companies. Accuindex has received mixed ratings from users on mentioned platforms. We will investigate these reviews here:
- Trustpilot: 4.3 out of 5 with over 200 reviews, over 70% of them being 5-star
- ForexPeaceArmy: 1/5, based on less than 10 scores
Although the average rating on the latter is disappointing, the number of scores is also too low to be considered reliable.
Conclusion And Final Words
Accuindex is a Dubai-based Forex broker regulated by CySEC and with a high trust score of 4.3/5, making it a reliable choice as a financial firm. Also, it offers "AccuGo", a proprietary trading platform.
However, there are some drawbacks, including the lack of 24/7 customer services. Furthermore, the minimum deposit of $100 could be too high for some users.
Overall, we recommend this broker, but conduct your own research before making any deposits.