Alvexo offers commission-free trading across 5 asset classes, including Forex and Bonds.
The award-winning broker (e.g., Best Product Innovation from London Trader Show Awards 2022) has implemented a 30% + 75% trading credit bonus.
Alvexo; An Introduction to the Broker and Its Regulatory Status
Alvexo is a brokerage company operated by HSN Capital Group Ltd. The broker has more than 372K users and $54B+ in trading volume.
Alvexo operates primarily under the watchful eye of the Financial Services Authority (FSA) of Seychelles, which ensures oversight for its global operations.
The broker offered services in Europe through VPR Safe Financial Group Ltd., which was regulated by CySEC. However, the CySEC license was suspended.
The suspension was initially implemented in August 2022 due to alleged violations.
In a significant turn of events, the Cyprus Securities and Exchange Commission revoked its previous decision to suspend the authorization of Cyprus Investment Firm (CIF) on October 2023.
In a final twist to this regulatory saga, Alvexo has voluntarily renounced its CIF authorization with License No. 236/14.
The company ceased its European operation in November 2024. Key features of Alvexo:
- 933K+ opened positions
- Regulated by the Financial Services Authority (FSA) of Seychelles with License No. SD030
- 450+ trading instruments
Alvexo Broker Specific Features
The Forex broker prioritizes clients by offering multiple safety factors, such as segregated accounts, and a wide range of features, including:
Broker | Alvexo |
Account Types | Classic, Gold, Prime, Elite |
Regulating Authorities | FSA |
Based Currencies | USD, EUR |
Minimum Deposit | $500 / €500 |
Deposit Methods | MasterCard, Visa, PayPal, Apple Pay, Google Pay |
Withdrawal Methods | MasterCard, Visa, PayPal, Apple Pay, Google Pay |
Minimum Order | 0.01 lots |
Maximum Leverage | 1:400 |
Investment Options | No |
Trading Platforms & Apps | Proprietary WebTrader and mobile application |
Markets | Forex, Stocks, Indices, Commodities, Crypto |
Spread | Variable based on the account type |
Commission | $0 |
Orders Execution | Market |
Margin Call / Stop Out | Variable based on the account type |
Trading Features | Commission-free Trading, Mobile Trading, Trading Signals |
Affiliate Program | N/A |
Bonus & Promotions | 30% + 75% trading credit |
Islamic Account | Yes |
PAMM Account | No |
Customer Support Ways | Email, Tel, Ticket |
Customer Support Hours | 24/5 |
Account Types
In this Alvexo review, we must mention that the broker offers four distinct account types: Classic, Gold, Prime, and Elite.
Each type comes with different leverage options and minimum deposit requirements.
Features | Classic | Gold | Prime | Elite |
Min Deposit | €500 | €10,000 | €50,000 | N/A |
Max Leverage | 1:100 | 1:200 | 1:300 | 1:400 |
Min Order Size (lots) | 0.01 | 0.05 | 0.10 | 0.25 |
Markets | Forex, Commodities, Indices | Forex, Commodities, Indices | Forex, Commodities, Indices, Bonds, Stocks | Forex, Commodities, Indices, Bonds, EU/US/Cannabis Stocks |
Stop Out Level | 40% | 35% | 25% | 15% |
Spreads from (pips) | 2.9 | 2.2 | 1.8 | 0.1 |
Registration and KYC on Alvexo Broker
Navigating the registration and Know Your Customer (KYC) process is crucial in starting your trading journey with Alvexo.
The certificate for the “trader.alvexo.com” website, used as the client registration portal, expired on December 2, 2024.
We suggest not proceeding with the registration process to avoid potential attacks and security breaches.
However, if you’re determined to open an account with Alvexo, follow these steps:
- Visit the broker’s official website;
- Click “Sign Up”;
- Fill out the registration form;
- Provide proof of residence (utility bill or bank statement), proof of identity (passport or ID card), and proof of payment (colored copies of your debit/credit card).
Apps and Platforms
Alvexo provides traders with a proprietary web-based platform and mobile applications.
The mobile platform was titled the “Best Mobile Trading App Germany 2022” by the International Business Magazine Award. It’s available across various operating systems, including:
- Android
- iOS (Not available on the Apple App Store)
Alvexo Commissions and Spreads
The broker provides commission-free trading on all instruments, and spreads are the main trading fees, which differ based on the account type.
Account Type | Spreads from (Pips) |
Classic | 2.9 |
Gold | 2.2 |
Prime | 1.8 |
Elite | 0.1 |
Deposits and Withdrawals
Alvexo has partnered with two payment providers, Paynnt and Nuvei, to provide support for the most popular payment methods, including:
- Visa
- MasterCard
- PayPal
- Google Pay
- Apple Pay
Copy Trading and Growth Plans
The broker doesn’t offer its clients investment plans or copy trading / social trading services.
The lack of these features can be a disappointment for those who seek to earn a passive income.
Does Alvexo Offer Promotional Programs?
The broker offers a 30% and 75% trading credit bonus from time to time on first deposits and each subsequent deposit, respectively.
However, you must meet specific trading volume criteria to be eligible for withdrawals.
Alvexo Customer Support
The broker provides 24/5 support through a ticket system and 3 hotlines. Note that the hotlines are virtual toll-free landlines and don’t indicate a physical office in the related country.
support@alvexo.com | |
Ticket | Through the “Contact Us” page |
Tel (Switzerland) | 41449746327 |
Tel (Seychelles) | 2484671950 |
Tel (Japan) | 815050508506 |
Trust Score
In this Alvexo review, we must mention that the broker hasn’t garnered positive feedback on reputable review websites, such as:
2.6/5 based on 710 reviews | |
Forex Peace Army | 2.538/5 based on 42 ratings |
There are 31% negative reviews on the Alvexo TrustPilot profile, most of which complain about withdrawal issues and poor customer support.
Conclusion and Final Words
Alvexo provides access to 450+ trading instruments with leverage options of up to 1:400. The broker supports PayPal, Google Pay, and Apple Pay payments through a partnership with Paynt and Nuvei.
While The company offers Alvexo Plus, a comprehensive educational hub, a poor support team and withdrawal issues have resulted in a poor TrustPilot score of 2.6/5.
