Investing and trading in financial markets such as the stock exchange, forex, digital currencies in the form of spot or with leverage face a high inherent risk. According to the statistics of all exchanges and brokers, more than 75% of people lose!
XM Group is a forex broker with over 10 million clients and a track record of over 8.5 billion transactions completed without requotes and rejections. Offering more than 1000 instruments and zero-spread trades, this brokerage is regulated by 4 authorities [ASIC, CySEC, DFSA, FSC.]
XM Group is a financial brokerage with 55+ currency pairs and over 600 company shares. The company's trust score on the Trustpilot platform is 2.3/5, with more than 600 reviews. Users on ForexPeace Army has given an average of 3.1 out of 5 to the discussed broker.
A comprehensive review of XM group for financial markets traders
XM Group Broker Company Information & Regulation
Founded in 2009, XM Group has built a global reputation with over 10 million clients and more than 2.4 billion trades executed. The broker operates from multiple international offices including Cyprus, South Africa, Dubai, and Belize.
XM forex broker is regulated by several top-tier authorities, including the Australian Securities & Investment Commission (ASIC) and the Cyprus Securities and Exchange Commission (CySEC). Although not publicly traded and without a banking license, XM benefits from strict oversight under four Tier-1 regulators and additional regional frameworks.
In Cyprus, it is regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 120/10;
In South Africa, XM holds a Financial Service Provider license (FSP No. 49976) with the FSCA;
In the United Arab Emirates, the broker is regulated by the Dubai Financial Services Authority (DFSA) under reference number F003484;
XM Global Limited operates under a license from the Financial Services Commission (FSC) of Belize (License No. 000261/4).
With a low minimum deposit of $5 and access to over 1,400 CFDs — including 55 forex pairs — XM has positioned itself as a competitive MetaTrader-only broker. Its execution policy includes guaranteed fills for orders up to 50 lots, appealing to both novice and professional traders seeking reliability and transparency. Beside all of these features, each of XM branches has unique entity features, which you can see in the table below:
Entity Parameters/Branches
Trading Point of Financial Instruments Ltd
Trading Point of Financial Instruments Pty Ltd
Trading Point MENA Limited
XM Global Limited
Regulation
CySEC
ASIC
DFSA
FSC
Regulation Tier
1
1
2
3
Country
Cyprus, Limassol
Australia, Sydney
UAE, Dubai
Belize, Belize City
Investor Protection Fund
Up to €20000
N/A
N/A
N/A
Segregated Funds
Yes
Yes
Yes
Yes
Negative Balance Protection
Yes
Yes
Yes
Yes
Compensation Scheme
Up to EUR 20,000 under ICF
No
No
No
Maximum Leverage
1:30
1:30
1:30
1:1000
Client Eligibility
Only EU/EEA Residents
Only Australian Residents
Only MENA Residents
International Clients (Excluding Some Prohibited Countries)
Properties Summary
Here's a quick overview of XM Group's key features:
Broker
XM Group
Account Types
Micro, Standard, Ultra Low, Shares
Regulating Authorities
ASIC, FSC, DFSA, CySEC
Based Currencies
USD, EUR, GBP, AUD, HUF, SGD, ZAR, JPY, CHF, PLN
Minimum Deposit
$5
Deposit Methods
Credit/Debit Cards, Bank Transfers, E-Wallet Payments
Withdrawal Methods
Credit/Debit Cards, Bank Transfers, E-Wallet Payments
Minimum Order
From 0.01 Lot
Maximum Leverage
Up To 1:1000
Investment Options
None
Trading Platforms & Apps
MT4, MT5, Mobile App
Markets
Forex, Commodities, Indices, Shares
Spread
From 0.6 Pips
Commission
None Except On Shares Account
No Withdrawal & Deposit Commissions
Orders Execution
Market, Instant
Margin Call/Stop Out
50%/20%
Trading Features
MQL5 Signal Service
Affiliate Program
Yes
Bonus & Promotions
Loyalty Program
Islamic Account
Yes
PAMM Account
No
Customer Support Ways
24/7
Customer Support Hours
Email, Phone Call, Live Chat
Account Types
XM Group provides several account types to comply with different approaches and styles in trading.
Minimum deposit in all XM accounts start from $5
The broker's trading accounts:
Micro
Standard
Ultra Low Standard
Shares
Demo
At the table below, you will see a brief comparison of real trading accounts:
Account Type
Micro
Standard
Ultra Low Standard
Shares
Commission
None
None
None
Varies
Leverage
Up To 1:1000
Up To 1:1000
Up To 1:1000
None
Min. Deposit
$5
$5
$5
None
Spread
From 1 Pip
From 1 Pip
From 0.6 Pips
Depending On The Underlying Exchange
Traders can also access:
Demo Account with a virtual balance of $100,000 and no expiration
Islamic (swap-free) Accounts on Standard, Micro, and Ultra Low accounts, with no additional charges or widened spreads
All accounts include negative balance protection, hedging support, and access to multilingual customer service — ensuring a flexible and risk-controlled trading experience.
Strengths & Weaknesses
One of the main sections of every review is the "advantages and disadvantages." Let's take a look at the pros and cons of trading with XM Group:
Pros
Cons
Wide Range Of Trading Instruments
Inactivity Fees
Low Minimum Deposit
Restrictions For Some Countries, Such As the US And Canada
Multiple Regulatory Licenses
-
Negative Balance Protection
-
How to Register & Verify Account?
Opening an account on XM Trading is straightforward and requires minimal input: just your country of residence, a valid email address, and a secure password.
Unlike many other brokers, no documents or phone number confirmations are needed at this stage. The process concludes with a mandatory email verification, allowing immediate access to the trading dashboard. XM broker registration:
#1 Visit the XMTrading Platform
Head over to the official XMTrading website and click on “Get Started” to launch the account registration form.
#2 Submit Basic Details
Select your country, enter your email, and choose a strong password. Accept the platform’s terms and proceed with “Register.” If you have a promo code, you can apply it here.
Fill the sign up form to register in XM
#3 Verify Email
Open the confirmation email from XMTrading and click “Verify Email”.
Confirm your email to continue XM registration
Once confirmed, you’ll gain access to your trading dashboard, ready to explore features and complete identity verification later for full access.
#4 Verify Account
The XM verification process involves 7 steps, starting with entering your personal and residential details in the identification section.
After that, you’ll need to upload your Proof of Identity (POI) and Proof of Address (POA) documents to complete the KYC procedure. Before that, complete the steps below:
Enter the XM Group dashboard and click “Verify now” Begin XM Group KYC by clicking on “Verify Now”
Submit your personal details
Enter your residential address Enter the country of your residence, address, city, street number and postal code for XM Group identification
Fill out the investor questionnaire
Upload identity verification documents
Finish the facial recognition scan
Upload a document proving your residency
Platforms & Apps
As a history-rich broker, XM Group offers a range of popular trading platforms [MetaTrader 4, MetaTrader 5] to suit different trader preferences:
MetaTrader 4 (MT4)
Industry-standard platform
Available for desktop, web, and mobile
3 chart types
Full Expert Advisors (EAs) support
MetaTrader 5 (MT5)
Next-generation platform
One Click trading
Hedging permitted
Advanced timeframes and pending order types
More than 58 indicators and 44 analytical objects
MQL5 programming language for custom advisors
High number of simultaneous orders
Available for PC, browsers, and mobile phones
XM Mobile app
XM broker mobile application overview
Available for iOS and Android devices;
Real-time quotes and charts;
Full trading functionality on the go.
Commissions & Spreads
Based on our examination, XM Group broker does not charge any hidden fees or commissions related to withdrawals and deposits. However, a varying swap fee is charged on transactions.
Regarding costs on trading, here's a table for commissions and spreads based overview, based on trading accounts:
Account Type
Micro & Standard
Ultra Low Standard
Shares
Spreads
From 1 Pip
From 0.6 Pips
Varies
Commission
None
None
Depends On The Underlying Exchange
XM Swap Fees
At XM Group, traders incur a swap fee for holding open positions overnight, which reflects the interest rate differential between the currencies in a pair.
XM broker applies long and short swap fees
These fees are categorized as follows:
Swap Long: Applied when holding a buy position overnight. Depending on the instrument and interest rates, it may result in either a charge or a credit.
Swap Short: Applied when holding a sell position overnight, also resulting in either a charge or a credit.
Below are swap values for a standard lot (100,000 units) of the base currency on selected instruments
XM Non-trading Fees
XM Group offers free deposits and withdrawals, meaning the broker itself does not impose any fees when you fund or withdraw from your trading account. However, third-party banking or payment processor fees (such as from your bank or e-wallet provider) may still apply depending on the method used and your location.
It’s also worth noting that XM charges a $10 monthly inactivity fee on accounts that remain dormant—meaning no trading, withdrawals, or deposits—for a certain period. This policy is standard across the industry and is meant to cover the administrative costs of maintaining inactive accounts.
What Options Do You Have for Deposit and Withdrawal?
XM Group offers a wide range of deposit and withdrawal methods to accommodate traders across different regions.
You can see all the available methods of XM deposit and withdrawal in this picture
The minimum deposit is just $5 for most account types, making XM accessible for beginners. However, the Shares Account requires a significantly higher minimum of $10,000.
Most deposits are processed instantly, allowing traders to fund their accounts and start trading without delay. you can see the others and their features in the table below:
Deposit method
Minimum amount
Deposit fee
Funding time
Credit or debit cards
$5
$0
Instant to 2 business days
Bank transfers
$5
$0
1-5 business days
E-wallets
$5
$0
Instant
Although XM does not charge any deposit fees, clients should be aware that third-party processing fees (e.g., bank charges) may still apply depending on the payment provider.
XM Group Neteller Deposit
To deposit with XM Group via Neteller, follow five simple steps. First, log in to your XM client cabinet and select Neteller as your payment method. Enter an amount between $5 and $10,000, confirm the details, and log in to your Neteller account to authorize the payment. A verification code will be sent via SMS or email; enter it to finalize the transaction and XM Neteller deposit. Funds are instantly credited to your XM trading account. The process is quick, secure, and fee-free.
Choose XM Group Neteller payment option for a fast and secure payment
XM Withdrawal
Withdrawals at XM Group are processed swiftly, typically within 24 hours of the request. The time it takes for funds to appear in your account depends on the chosen method; XM withdrawal methods:
Payment method
Withdrawal fee
Payout time
Credit/debit cards
$0
2-5 business days
Bank transfers
$0 for transfers over $200
2-5 business days
E-wallets
$0
Within 24 hours
While XM generally ensures a smooth withdrawal experience, some users have reported delays, especially for large withdrawal amounts or when account verification (KYC) is incomplete. To avoid such issues, it is strongly recommended to keep personal account details consistent and comply with XM’s identity verification procedures.
XM Group Neteller Withdrawal
With XM Group Neteller, withdrawals are quick and easy, requiring just four steps. Start by logging into your XM dashboard and selecting the correct trading account. Then, choose Neteller as your payout method. Enter the withdrawal amount—minimum $5—and submit the request. Finally, confirm the transaction to receive an email confirmation. While the process takes less than 5 minutes, funds may take 1 to 5 days to arrive. XM Neteller withdrawal is one of several cash-out methods available.
Choose XM Group Neteller payout method from the available options
Copy Trade and Investment Platforms & Options
While XM Group doesn't offer a proprietary copy trading platform, traders can use the MQL5 signal copy services to follow and copy successful traders. This feature is built into Metatrader platforms.
Available Markets & Instruments
XM Group offers a diverse range of trading instruments:
High-leverage share trading (up to 1:200 on selected)
Only selected major stocks
No Available Information
Commodities
CFDs on commodities
Around 15 instruments
10–20 instruments
Indices
CFDs on global indices
Around 14 indices
10–20 indices
Overall, this broker provides access to over 1,400 tradable assets on its platforms.
All instruments are offered as CFDs (Contracts for Difference) with leverage, enabling both long and short positions without owning the underlying asset.
XM offers 55 tradable currency pairs to trade in forex market
It’s important to note that the total number of instruments and available asset classes may vary depending on the chosen trading platform — whether it’s MT4, MT5, or the proprietary XM mobile app.
Bonuses & Promotions Overview
XM Group offers several bonuses and promotions to attract and retain traders. However, it could provide more options such as Deposit or welcome bonuses. Bonuses & promotions on the broker:
Loyalty Program: Earn XM Points for trading activity, redeemable for cash rewards
Trading Contests: Regular competitions with cash prizes
Referral Program: Earn rewards for referring new clients
It's important to note that bonuses and promotions may vary by region and are subject to terms and conditions. Traders should always read the fine print before participating in any promotional offers.
XM Group Awards
XM Group has earned multiple prestigious awards for its platforms, services, and trading conditions. Recent XM awards include Best CFD Broker 2025 by World Finance Awards, Best Trading Conditions in Africa at the FAME Awards 2025, and several titles from CFI.co in 2023 and 2024, such as Global Trusted Broker, Most Transparent Broker, Best Customer Support, and Outstanding Global Forex Broker.
XM Received multiple awards because of its services, broker, platform and other accolades
Support Services & Schedule
In this part of the XM Group review, we discuss the broker's support section. XM provides versatile options for contacting customer services. Key points:
24/7 multilingual support
Available through phone calls, live chat, and email
Support in 30+ languages
Help center section with information about the broker & platforms
List of Restricted Countries
Countries banned from the XM Group's services
While XM Group serves clients from many countries worldwide, there are some restrictions. This broker does not accept clients from:
United States
Canada
Israel
Democratic People's Republic of Korea (North Korea)
Iran
Traders should always check the most up-to-date list of restricted countries on XM Group's website or contact customer support for the latest information.
Does XM Group Offer Negative Balance Protection?
The broker offers negative balance protection to all its retail clients. This means that traders cannot lose more than their account balance, even in cases of extreme market volatility.
This protection is automatically applied to all accounts and provides an additional layer of safety for traders.
Trust Scores and Ratings
XM Group has received mixed reviews from various rating platforms:
Users have given a poor score to XM group on Trustpilot
XM ForexPeaceArmy: 3.1 out of 5, with more than 690 scores
While some negative reviews cite issues with slippage and account closures, many positive reviews praise XM Group's customer service and trading conditions.
Educational Content & Resources
XM Group offers a wide set of educational resources for traders of all levels.
XM Group broker provides free education for traders
You can use these materials to your advantage whether you are a beginner or an experienced trader:
Research Portal: Daily market analysis and trading ideas
Educational Videos: Comprehensive video tutorials on various trading topics
Webinars: Live and recorded webinars in multiple languages
Educational Articles: In-depth articles covering trading strategies and market insights
Trading Tools: Economic calendar and Forex calculator
Comparison with Other Brokers
Before using XM group, you can use the table below for full comparison with other brokers:
Metatrader 4, Metatrader 5, cTrader, cTrader Web, IC Markets Mobile
MT4, MT5, Mobile App
Account Types
Micro, Standard, Ultra Low, Shares
Standard, Pro, Raw+, Elite
Standard, Raw Spread, Islamic
Standard
Islamic Account
Yes
Yes
Yes
Yes
Number of Tradable Assets
1400+
2,100+
2,250+
550+
Trade Execution
Market, Instant
Market, Instant
Market
Market
Conclusion and Final Words
XM Group broker provides 4 live account types [Micro, Standard, Ultra Low, Shares] and requires a minimum deposit of $5 for the first three. The margin call and the stop-out levels are 50% and 20%, respectively.
ScamAdviser has given the company's website a trustscore of 100/100, with an average user rating of 3.1/5.
FAQs
What is the working schedule for customer support in XM?
The brokerage's support team is available 24/7.
Is XM Group a regulated broker?
Yes, the broker is regulated by multiple authorities, including ASIC, and CySEC.
What is the minimum deposit for XM Group?
The minimum deposit is $5 for most account types.
Does XM Group offer negative balance protection?
Yes, XM Group provides negative balance protection for all retail clients.
What trading platforms does XM offer?
It offers MetaTrader 4, MetaTrader 5, and a proprietary platform.
Does XM offer a Islamic account?
Yes, it provides access to a swap-free account.
What are the trading instruments offered by XM Group?
XM Group offers access to over 1,400 trading instruments across various asset classes including forex (55+ currency pairs), stocks, commodities, indices, and turbo stocks with leverage up to 1:200.
Are there any fees for deposits or withdrawals at XM Group?
No, XM Group does not charge fees for deposits or withdrawals. However, third-party payment providers (like banks or e-wallets) may impose charges outside XM’s control.
What are the spreads and commissions at XM Group?
Spreads start from 0.6 pips on Ultra Low accounts and 1 pip on Micro and Standard accounts. There are no commissions on most accounts except the Shares account, where costs vary by the exchange.
Does XM Group support Islamic accounts?
Yes, XM Group offers Islamic (swap-free) accounts designed to comply with Sharia law. These accounts do not incur swap or rollover interest on overnight positions.
What leverage does XM Group offer?
XM Group offers leverage up to 1:1000 depending on account type, instrument, and regulatory jurisdiction. Traders should carefully consider leverage’s impact on both profit potential and risk exposure.
Can I use XM Group’s services in the United States or Canada?
No, XM Group does not accept clients from the United States, Canada, Israel, North Korea, and Iran due to regulatory restrictions.
Does XM Group support copy trading?
XM Group does not have a proprietary copy trading platform. However, it supports third-party MQL5 signal services integrated within MetaTrader platforms, allowing users to follow and replicate professional traders.
How do I register and verify my XM account?
To register, visit XM Group’s website and complete the sign-up form with personal information. After email confirmation, submit identity and address documents to complete KYC verification.
What payment methods can I use for deposits and withdrawals?
Payment methods include credit/debit cards, bank transfers, e-wallets (Skrill, Neteller), and localized payment solutions depending on your region.
What types of educational resources does XM Group offer?
XM Group provides webinars, video tutorials, educational articles, a research portal, and trading tools such as an economic calendar and Forex calculator, catering to both beginners and experienced traders.
Is there a loyalty or bonus program at XM Group?
Yes, XM Group features a loyalty program (earning XM Points for trading), referral bonuses, and trading contests. However, the availability and terms of bonuses vary by region and should be reviewed carefully.
What customer support options does XM Group provide?
XM Group offers 24/7 multilingual support through live chat, email, and phone. The broker also maintains a Help Center section covering common issues and platform guidance.
Are there inactivity fees at XM Group?
Yes, XM Group charges an inactivity fee if an account remains dormant for an extended period. Details are provided in the terms and conditions and vary based on account status.