BTC Markets offers 36 cryptocurrencies to Australian clients for simple buy and sell via AUD. The platform supports NPP, OSKO, and PayID payments with no charges.
It also offers Self Managed Super Funds (SMSFs) services allowing users to diversify their retirement savings with cryptocurrencies.
BTC Markets; An Introduction to the Crypto Exchange
BTC Markets is a secure and user-friendly cryptocurrency exchange based in Australia, catering to local crypto enthusiasts since 2013.
The platform offers a range of trading features, from a simple buy/sell interface for beginners to more advanced tools like limit orders and an over-the-counter (OTC) desk for larger trades. BTC Markets Pty Ltd. key features:
- Registered with the Australian Transaction Reports and Analysis Centre (AUSTRAC) with ACN 164 093 887 | ABN 45 164 093 887
- A member of the Digital Economy Council of Australia (DECA)
- FinTech Australia’s membership
- CEO: Caroline Bowler
- Headquartered in Sydney
BTC Markets Specifications
With a focus on the Australian market, the cryptocurrency exchange provides 100% Australian-based customer support, an OTC desk, and a VIP program.
Exchange | BTC Market |
Launch Date | 2013 |
Levels | 20 levels |
Trading Fees | Variable based on the market |
Restricted Countries | Only available in Australia |
Supported Coins | 36 |
Futures Trading | No |
Minimum Deposit | $30 |
Deposit Methods | Crypto, Visa, MasterCard, Debit or Credit cards from an Australian banking institution, NPP, OSKO, PayID |
Withdrawal Methods | Crypto, Bank Transfer, NPP |
Maximum Leverage | 1:1 |
Minimum Trade Size | N/A |
Security Factors | 2FA, Whitelists, Biometrics, Bug Bounty |
Services | Self Managed Super Funds (SMSFs), API Trading, Multi-Coin Wallet, Mobile Trading |
Customer Support Ways | Ticket |
Customer Support Hours | N/A |
Fiat Deposit | Yes |
Affiliate Program | N/A |
Orders Execution | Market |
Native Token | None |
Upsides and Downsides
One of BTC Markets' standout features is its Self Managed Super Funds (SMSFs) offering, which allows Australians to diversify their retirement portfolios with cryptocurrencies.
Pros | Cons |
Strong focus on security and regulatory compliance | Limited selection of cryptocurrencies |
User-friendly interface suitable for beginners | Services restricted to Australian residents only |
Competitive fees for high-volume traders | Lack of advanced trading features like futures or margin trading |
API Trading | No copy trading services |
Does BTC Markets Exchange Have User Levels?
The platform implements a tiered system with 20 volume-based levels. The higher your trading volume, the lesser your trading fees. However, the fee discount only applies to AUD/USDT markets.
30D Trading Volume (AUD) | Trading Fee |
< 500 | 0.85% |
> 500 | 0.83% |
> 1,000 | 0.80% |
> 3,000 | 0.75% |
> 9,000 | 0.70% |
> 18,000 | 0.65% |
> 40,000 | 0.60% |
> 60,000 | 0.55% |
> 70,000 | 0.50% |
> 80,000 | 0.45% |
> 90,000 | 0.40% |
> 115,000 | 0.35% |
> 125,000 | 0.30% |
> 200,000 | 0.25% |
> 400,000 | 0.23% |
> 650,000 | 0.20% |
> 850,000 | 0.18% |
> 1,000,000 | 0.15% |
> 3,000,000 | 0.13% |
> 5,000,000 | 0.10% |
The ecosystem also offers a VIP program for traders who want to place orders worth more than AUD 100,000.
Fees Explained
As we mentioned in the previous topic of this BTC Markets review, the platform offers higher than average fees, ranging from 0.10% to 0.85% on the AUD/USDT markets.
However, the BTC market is different and provides competitive commissions.
BTC Market Maker | BTC Market Taker |
-0.05% | 0.2% |
The negative fee is credited to BTC market makers’ accounts as rebates.
Listed Cryptocurrencies on BTC Markets
The exchange has listed 36 cryptocurrencies and allows for spot trading on them. While the list is not as extensive as some global exchanges, it covers most major coins and some promising altcoins, including:
- Bitcoin (BTC)
- Ethereum (ETH)
- Ripple (XRP)
- Litecoin (LTC)
- Bitcoin Cash (BCH)
- Ethereum Classic (ETC)
- Stellar Lumens (XLM)
- Cardano (ADA)
- Tether (USDT)
- Chainlink (LINK)
- Aave (AAVE)
- Solana (SOL)
- Compound (COMP)
- Avalanche (AVAX)
- Meld Gold (MCAU)
- Ondo (ONDO)
- Pendle (PENDLE)
- Hedera (HBAR)
- Axie Infinity (AXS)
- Immutable X (IMX)
Are Crypto Futures Available on BTC Markets?
The exchange primarily focuses on spot trading of cryptocurrencies, catering to the needs of retail and institutional investors in Australia. It has 3 market pairs, including AUD, BTC, and USDT.
While BTC Markets doesn’t support Futures/Margin trading, it provides various order types in the Spot market, including Market, Stop Limit, Limit, Stop Order, and Take Profit.
BTC Markets Exchange Sign Up and KYC
Signing up for BTC Markets is straightforward, but it does involve a comprehensive Know Your Customer (KYC) procedure to comply with Australian regulations.
- Visit the exchange’s official website;
- Click “Sign Up”;
- Fill out the registration form;
- Verify your phone number;
- Fill in personal information;
- Provide proof of identity (passport or Australian driving license).
Applications and Platforms
The exchange offers its clients a dedicated Web Trader and a proprietary mobile application.
BTC Markets Safety Measures
The exchange is ISO/IEC 27001:2013 certified with No. IS 737848. The certification is valid until 31st October 2025. It also has implemented multiple security factors, including:
- Two Factor Authentication (2FA)
- Wallet address whitelists for withdrawals
- Account biometrics protection
- Bug Bounty program
BTC Markets Payment Methods
The platform supports crypto and fiat transactions. Traders can fund their accounts with almost every cryptocurrency listed on the exchange.
BTC Markets processes AUD transactions through different methods, including:
- Deposits: Visa, MasterCard, Debit or Credit cards from an Australian banking institution, NPP, OSKO, and PayID
- Withdrawals: Bank transfer and NPP
Trust Scores
There are numerous positive BTC Markets reviews on TrustPilot resulting in an excellent score of 4.6 out of 5.
However, the exchange is not featured on other reputable sources like Forex Peace Army and Reviews.io.
BTC Markets Exchange Customer Support
The platform lacks proper support channels and offers only a Ticket system for customers in need. However, its website has a dedicated Help Center featuring the most frequently asked questions.
While the official website does not provide an email address, we found one on its Google Play Store page.
- Email: support@btcmarkets.net
Does BTC Markets Offer Growth or Investment Plans?
While the platform previously provided staking services, it didn’t offer such services when this article was written.
However, it offers Self Managed Super Fund (SMSF) investment in digital assets. The program allows users to incorporate cryptocurrencies into their retirement portfolios.
Restricted Countries on BTC Markets Exchange
The platform is exclusively available to Australian residents. The exchange does not support users from other countries due to regulatory compliance requirements.
This restriction applies to all core features of the platform, including account creation, verification, deposits, trading, and withdrawals.
Alternative global exchanges like Binance or Coinbase may be more suitable options for international users looking to trade cryptocurrencies.
Writer's Opinion and Conclusion
BTC Markets offers Spot trading on cryptocurrencies in 3 markets, including AUD, USDT, and BTC. AUD/USDT markets have variable fees, ranging from 0.10% to 0.85%. The exchange has an excellent TrustPilot score of 4.6 out of 5.