BTC Markets offers 36 cryptocurrencies to Australian clients for simple buy and sell via AUD. The platform supports NPP, OSKO, and PayID payments with no charges.
It also offers Self Managed Super Funds (SMSFs) services allowing users to diversify their retirement savings with cryptocurrencies.
BTC Markets; An Introduction to the Crypto Exchange
BTC Markets is a secure and user-friendly cryptocurrency exchange based in Australia, catering to local crypto enthusiasts since 2013.
The platform offers a range of trading features, from a simple buy/sell interface for beginners to more advanced tools like limit orders and an over-the-counter (OTC) desk for larger trades. BTC Markets Pty Ltd. key features:
- CEO: Caroline Bowler
- Registered with the Australian Transaction Reports and Analysis Centre (AUSTRAC) with ACN 164 093 887 | ABN 45 164 093 887
- A member of the Digital Economy Council of Australia (DECA)
- FinTech Australia’s membership
- Headquartered in Sydney
Founded by Martin Bajalan, the exchange has become one of the most established digital currency platforms, tailored exclusively to Australian residents, offering full support for AUD as the sole fiat currency, alongside AUD-to-crypto and crypto-to-crypto trading pairs.
Geographic restrictions apply; international users cannot trade or withdraw funds, making it a domestic-focused platform built for Australians seeking a secure and streamlined crypto experience.
BTC Markets Specifications
With a focus on the Australian market, the cryptocurrency exchange provides 100% Australian-based customer support, an OTC desk, and a VIP program.
Exchange | BTC Market |
Launch Date | 2013 |
Levels | 20 levels |
Trading Fees | Variable based on the market |
Restricted Countries | Only available in Australia |
Supported Coins | 36 |
Futures Trading | No |
Minimum Deposit | $30 |
Deposit Methods | Crypto, Visa, MasterCard, Debit or Credit cards from an Australian banking institution, NPP, OSKO, PayID |
Withdrawal Methods | Crypto, Bank Transfer, NPP |
Maximum Leverage | 1:1 |
Minimum Trade Size | N/A |
Security Factors | 2FA, Whitelists, Biometrics, Bug Bounty |
Services | Self Managed Super Funds (SMSFs), API Trading, Multi-Coin Wallet, Mobile Trading |
Customer Support Ways | Ticket |
Customer Support Hours | N/A |
Fiat Deposit | Yes |
Affiliate Program | N/A |
Orders Execution | Market |
Native Token | None |
Upsides and Downsides
One of BTC Markets' standout features is its Self Managed Super Funds (SMSFs) offering, which allows Australians to diversify their retirement portfolios with cryptocurrencies.
Pros | Cons |
Strong focus on security and regulatory compliance | Limited selection of cryptocurrencies |
User-friendly interface suitable for beginners | Services restricted to Australian residents only |
Competitive fees for high-volume traders | Lack of advanced trading features like futures or margin trading |
API Trading | No copy trading services |
Does BTC Markets Exchange Have User Levels?
The platform implements a tiered system with 20 volume-based levels. The higher your trading volume, the lower your trading fees. However, the fee discount only applies to AUD/Crypto markets.
30D Trading Volume (AUD) | Trading Fee |
< 500 | 0.85% |
> 500 | 0.83% |
> 1,000 | 0.80% |
> 3,000 | 0.75% |
> 9,000 | 0.70% |
> 18,000 | 0.65% |
> 40,000 | 0.60% |
> 60,000 | 0.55% |
> 70,000 | 0.50% |
> 80,000 | 0.45% |
> 90,000 | 0.40% |
> 115,000 | 0.35% |
> 125,000 | 0.30% |
> 200,000 | 0.25% |
> 400,000 | 0.23% |
> 650,000 | 0.20% |
> 850,000 | 0.18% |
> 1,000,000 | 0.15% |
> 3,000,000 | 0.13% |
> 5,000,000 | 0.10% |
The ecosystem also offers a VIP program for traders who want to place orders worth more than AUD 100,000. The program unlocks fee discounts, personal account managers, and API enhancements.
Fees Explained
As we mentioned in the previous topic of this BTC Markets review, the platform offers higher than average fees, ranging from 0.10% to 0.85% on the AUD/Crypto markets.
However, the BTC market is different and provides competitive commissions.
BTC Market Maker | BTC Market Taker |
-0.05% | 0.2% |
The negative fee is credited to BTC market makers’ accounts as rebates.
Listed Cryptocurrencies on BTC Markets
The exchange has listed 36 cryptocurrencies and allows for spot trading on them. While the list is not as extensive as some global exchanges, it covers most major coins and some promising altcoins, including:
- Bitcoin (BTC)
- Ethereum (ETH)
- Ripple (XRP)
- Litecoin (LTC)
- Bitcoin Cash (BCH)
- Ethereum Classic (ETC)
- Stellar Lumens (XLM)
- Cardano (ADA)
- Tether (USDT)
- Chainlink (LINK)
- Aave (AAVE)
- Solana (SOL)
- Compound (COMP)
- Avalanche (AVAX)
- Meld Gold (MCAU)
- Ondo (ONDO)
- Pendle (PENDLE)
- Hedera (HBAR)
- Axie Infinity (AXS)
- Immutable X (IMX)
These assets are paired with AUD, USDT, or BTC, supporting simple spot trading. While its coin selection is modest compared to global exchanges, it covers the essential high-liquidity tokens needed by most Australian traders and SMSF investors.
Are Crypto Futures Available on BTC Markets?
The exchange primarily focuses on spot trading of cryptocurrencies, catering to the needs of retail and institutional investors in Australia. It has 3 market pairs, including AUD, BTC, and USDT.
While BTC Markets doesn’t support Futures markets or Margin trading, it provides various order types in the Spot market, including Market, Stop Limit, Limit, Stop Order, and Take Profit.
BTC Markets Exchange Sign Up and KYC
BTC Markets offers fast account creation with immediate access to your trading dashboard. Only a valid email and secure password are needed to get started. Identity verification is optional at sign-up but required for full access and higher withdrawal limits.
#1 Visit the Registration Page
Go to the official BTC Markets site and click “Sign Up”. Select “Open an Account” to start the process.
#2 Complete the Sign-Up Form
Enter your email address, create a strong password, and confirm it. Accept the terms and conditions, then click “Sign Up and Continue”. Promo codes can be added here if available.
#3 Complete the KYC Procedure
On the login screen, input your email and password, complete the CAPTCHA, and enter your account dashboard instantly.
Verify your phone number and for KYC verification, upload supporting documents, including:
- Passport
- Australian driving license
BTC Markets requires full identity verification (KYC) for all users engaging in AUD transactions, in accordance with AUSTRAC regulations.
Applications and Platforms
BTC Markets is accessible via both desktop and mobile platforms. Its web interface supports advanced order types, while the mobile app—available for Android and iOS—provides real-time market data, portfolio tracking, and charting tools powered by TradingView.
This cross-device support makes it easy for users to manage their assets on the go.
TradingFinder has developed a wide range of TradingView indicators that you can use for free.
BTC Markets Safety Measures
The exchange is ISO/IEC 27001:2013 certified with No. IS 737848. The certification is valid until 31st October 2025. It also has implemented multiple security factors, including:
- Two Factor Authentication (2FA)
- Wallet address whitelists for withdrawals
- Account biometric protection
- Bug Bounty program
The platform uses a hybrid wallet system, where 98% of customer funds are held in cold storage across multiple off-site locations. It performs twice-daily crypto reconciliations and hourly fiat checks.
BTC Markets Payment Methods
The platform supports crypto and fiat transactions. Traders can fund their accounts with almost every cryptocurrency listed on the exchange.
BTC Markets processes AUD transactions through different methods, including:
- Deposits: Visa, MasterCard, Debit or Credit cards from an Australian banking institution, NPP, OSKO, and PayID
- Withdrawals: Bank transfer and NPP
The minimum purchase size is AUD $30. Withdrawals to Australian bank accounts are free, while crypto withdrawals are subject to fixed fees. The withdrawal fee varies based on the asset type and the blockchain network; for example, 0.0005 BTC or 0.001 ETH per transaction.
Trust Scores
There are numerous positive reviews on the BTC Markets TrustPilot profile, resulting in an excellent score of 4.6 out of 5.
However, the exchange is not featured on other reputable sources like Forex Peace Army and Reviews.io.
BTC Markets Crypto Products
Let's check the availability of special services, such as copy trading or gift cards, on BTC Markets:
Staking | No |
Yield Farming | No |
Social Trading | No |
Liquidity Pool | No |
Crypto Cards | No |
BTC Markets Exchange Customer Support
The platform lacks proper support channels and offers only a Ticket system for customers in need. However, its website has a dedicated Help Center featuring the most frequently asked questions.
While the official website does not provide an email address, we found one on its Google Play Store page: support@btcmarkets.net
Does BTC Markets Offer Growth or Investment Plans?
While the platform previously offered crypto staking services, it no longer does so, as of the time this article was written, due to evolving Australian regulatory guidelines.
BTC Markets does not offer copy trading or social trading tools. The platform primarily focuses on self-directed spot trading and institutional OTC transactions, without community-based portfolio mirroring or automation.
However, it offers Self Managed Super Fund (SMSF) investment in digital assets. The program allows users to incorporate cryptocurrencies into their retirement portfolios.
Restricted Countries on BTC Markets Exchange
The platform is exclusively available to Australian residents. The exchange does not support users from other countries due to regulatory compliance requirements.
This restriction applies to all core features of the platform, including account creation, verification, deposits, trading, and withdrawals.
Alternative global exchanges like Binance or Coinbase may be more suitable options for international users looking to trade cryptocurrencies.
BTC Markets Compared to Other Platforms
Let's check BTC Markets' services in comparison with other exchanges:
Features | BTC Markets Exchange | Gate.io Exchange | Bitget Exchange | MEXC Exchange |
Number of Assets | 36 | 2800+ | 10000+ | 2800+ |
Maximum Leverage | 1:1 | 1:100 | 1:125 | 1:200 |
Minimum Deposit | $30 | Varies by Payment Method | $15 | $1 |
Spot Maker Fee | -0.05% | From -0.005% | 0.10% | 0.05% |
Spot Taker Fee | 0.2% | From 0.025% | 0.10% | 0.05% |
Mandatory KYC | Yes | Yes | Yes | Yes |
Futures Trading | No | Yes | Yes | Yes |
Mobile Application | Yes | Yes | Yes | Yes |
Fiat Payment | Yes | No | Yes | Yes |
Staking | No | Yes | Yes | Yes |
Copy Trading | No | Yes | Yes | Yes |
Writer's Opinion and Conclusion
BTC Markets offers Spot trading on cryptocurrencies in 3 markets, including AUD, USDT, and BTC. AUD/USDT markets have variable fees, ranging from 0.10% to 0.85%. The exchange has an excellent TrustPilot score of 4.6 out of 5.