Crypto.com provides access to Futures contracts on 2 trading pairs, including BTC/USD and ETH/USD, with a liquidation fee of 0.5%. The platform is in compliance with ISO, NIST, and SOC 2.
Crypto.com exchange accepts fiat withdrawals via Apple/Google Pay and Visa and has implemented a minimum deposit requirement of $1. It also offers a comprehensive staking program with an APY of up to 19.07%.
Crypto.com (Company Information + Regulation)
Crypto.com, the world's fastest-growing cryptocurrency platform, was founded in July 2016 by Kris Marszalek, Rafael Melo, and Bobby Bao.
The company operates in more than 90 countries across the globe and has gained various licenses in different regions. This commitment to working within regulatory frameworks has resulted in several key approvals and registrations:
- Cyprus Securities and Exchange Commission (CySEC) approval;
- Registration as a Digital Asset Service Provider (DASP) by the Autorité des marchés financiers (AMF) in France;
- Approvals in Greece, Italy, Singapore, Dubai, South Korea, the Cayman Islands, the Netherlands, and Ireland.
Moreover, Crypto exchange has achieved impressive security and compliance certifications, including:
- SOC 2 compliance;
- ISO27001 and ISO27701;
- PCI: DSS 3.2.1 (Level 1).
These certifications underscore the company’s unwavering dedication to security, privacy, and regulatory compliance – principles that have been at the core of its business since inception.
With its user base exceeding 100 million worldwide, Crypto.com continues to expand its ecosystem, introducing products and services that adhere to the highest standards of security and trust.
Crypto.com Table of Specifications
The Cryptocurrency Exchange offers a comprehensive suite of features catering to traders with different levels of experience and budgets. Here’s a quick look at what you need to know before trading with Crypto.com.
Exchange | Crypto.com |
Launch Date | 2016 |
Levels | 7 VIP levels |
Trading Fees | Transaction fees, withdrawal fees, and interest rates |
Restricted Countries | Albania, Belize, Cameron, Ecuador, Georgia, Iran, Jamaica, Lebanon, US New York state, and more |
Supported Coins | More than 350 |
Futures Trading | Available |
Minimum Deposit | $1 |
Deposit Methods | Bank transfers, Credit/Debit cards, Apple Pay, Google Pay, and Cryptocurrencies |
Withdrawal Methods | Swift, Fedwire, SEPA, and Crypto wallets |
Maximum Leverage | 10× |
Minimum Trade amount | $1 for all pairs |
Security Factors | Secure storage, Bug Bounty Program, Anti-Phishing Codes, HSMs, FIDO2, and MFA methods |
Services | Staking, Copy Trading, NFT, Earn+, Reward+ |
Customer Support Ways | Live chat, Support email |
Customer Support Hours | 24/7 |
Fiat Deposit | Yes |
Affiliate Program | Yes |
Orders Execution | Limit, Market |
Native Token | Cronos (CRO) |
Crypto.com User Levels
The exchange offers a VIP program for high-volume traders. The plan rewards loyalty and activity with VIP fees, Increased API rate limits, exclusive support, and many more. Here’s a quick breakdown of Crypto’s VIP program.
- Levels: The plan consists of 7 levels, each with unique requirements;
- Rewards: Decreased trading fees, Virtual private link, White glove support, Optimization sessions, early access to beta programs, and Bespoke OTC capability;
- Eligible traders: Companies, Business entities, and individual clients;
The company’s "Rewards+” program is also an innovative user-level system that rewards users based on their trading activity and CRO token balance. Here's a breakdown of how the Crypto Reward+ works.
- Automatic Enrollment: Users are automatically enrolled upon creating an App account (except for UK users);
- Multiple Levels: The program features various levels (up to 20 tiers), unlocked by meeting specific criteria such as trading volume or CRO balance;
- Increasing Benefits: Higher levels offer more perks, including Enhanced trading rebates, Higher Earn Plus rewards, and Increased Visa Card spending rewards;
- No Expiration: Benefits don't expire, but users must maintain level requirements to continue enjoying them;
- Progress Tracking: Traders can monitor their Rewards+ progress in the app's Missions section;
- NFT Boost: Holding a Loaded Lion NFT automatically upgrades the user to the next Rewards+ tier.
This tiered system encourages user engagement and loyalty, offering tangible benefits for active participants in the Crypto ecosystem.
Crypto.com Commission and Fees
The Company’s fee structure is designed to be competitive while encouraging platform engagement. The main costs include trading fees, deposit/withdrawal commissions, and Interest rates. Here's a breakdown of the Crypto.com trading fees:
- Trading Fees: The Maker and the Taker pay costs based on the 30D Spot Trading Volume;
- Liquidation: A 0.5% commission is charged on orders required to liquidate a position (subject to change);
- Deposit/Withdrawal: The exchange doesn’t charge additional fees for deposits. However, there is a withdrawal commission which varies based on the asset and preferred network.
- Margin Interest Rates: there is an interest (daily and annual) applied to all coins which differs based on the token and locked up amount of CRO.
Users should always review the current fee schedule, which can change over time. Here is the list of the Company’s charged fees for Spot & Margin trading with CRO locked up amount of 50,000 to 100,000.
Level | 30D Spot Trading Volume (USD) | Maker | Taker |
Level 1 | < 50,000 | 0.1500% | 0.3000% |
Level 2 | ≥ 50,000 | 0.1000% | 0.2500% |
Level 3 | ≥ 250,000 | 0.0800% | 0.2000% |
Level 4 | ≥ 500,000 | 0.0700% | 0.1000% |
Level 5 | ≥ 1,000,000 | 0.0650% | 0.0690% |
Level 6 | ≥ 5,000,000 | 0.0600% | 0.0650% |
Level 7 | ≥ 10,000,000 | Zero | 0.0500% |
What Coins Are Available on Crypto.com?
Crypto.com Exchange boasts an impressive array of digital assets, catering to both novice and experienced traders. The company offers over 350 Cryptocurrencies to trade. Here's a snapshot of the assets that are available on the Crypto.com platform.
- Cryptocurrencies: Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), Binance Coin (BNB), Cardano (ADA), XRP, Solana (SOL), Dogecoin (DOGE), Polygon (MATIC), and Shiba Inu (SHIB).
- Non Fungible Tokens (NFTs): you can trade and store NFTs on the company’s off-chain platform.
This diverse selection of cryptocurrencies and trading options serves the firm’s global customer base of over 100 million users across 90 countries, making it a versatile platform for various trading strategies and investment preferences.
Does Crypto.com Support Futures and Margin Trading?
The Company supports Margin and Futures trading, allowing users to amplify their positions and use leverages up to 10×. However, there are limitations that you should know about before trading on Crypto.com.
Features | Futures | Margin |
Applicable Coins | BTC/USD and ETH/USD contracts | Coins with apparent negative balances |
Trading Fee/Interest | Quantity x Entry Price x Derivatives Trading Fee Rate (%) | Interest = Borrowed Virtual Assets × ((1+Hourly Interest Rate) × (Time in Hours - 1)) |
Crypto.com Sign-up and Verification Process
Signing up for the exchange is a straightforward process, but it does involve several steps to ensure security and compliance. Here's a breakdown of the Crypto registration process.
- Navigate to the exchange’s official website;
- Click the “Sign Up” button;
- Fill out the initial registration form by providing your email address and setting a strong password;
- Verify your email with the OTP sent to you;
- Fill out the personal information form by providing your full name, birth date, and nationality;
- Enter your phone number;
- Verify your phone by providing the OTP that was sent to you by SMS.
The Company’s goal to achieve top compliance with regulatory bodies requires traders to verify their accounts by providing Identification documents, a selfie, and proof of residence. Here are the key points of KYC verification process in the Crypto exchange.
- The process is only accessible through the Crypto.com app;
- Applicable documents for ID verification: Passport, Driver’s license, and ID card;
- Required documents for proof of residence: Utility bill, correspondence from a government department, bank statement, and valid ID.
Remember, full access to the Exchange's features is only available after completing the Account Verification process. This multi-step approach underscores the company’s commitment to security and regulatory compliance.
Crypto.com Security Measures to Protect User Data and Money
The exchange strongly emphasizes security and data privacy, considering them fundamental to mainstream cryptocurrency adoption. Their commitment is evident in the Zero Trust and Defense in Depth security strategies.
Here is a general review of the measures taken by Crypto.com to protect your data and money.
- Secure Fund Storage: Fiat currencies held in regulated custodian bank accounts and Crypto assets in 100% reserve accounts, verifiable by users;
- Rigorous Access Controls: Adhering to the least privilege principle for cold and hot wallets;
- Secure Software Development: Following a Secure Software Development Lifecycle with peer review and code analysis;
- Latest security features: Passkeys, HSMs, FIDO2, and MFA methods;
- User Account Protection: Anti-Phishing Codes, mandatory whitelisting of withdrawal addresses, and 24/7 customer support;
- Industry-Leading Certifications: First cryptocurrency company to attain ISO, NIST, and SOC 2 compliance;
These multi-layered security measures demonstrate the exchange’s commitment to protecting user assets and information, setting a high standard in the cryptocurrency industry.
However, there are always risks and safety hazards involved with online trading, so make sure to fully understand the situation and never invest more than what you can lose.
Crypto.com Deposit & Withdrawal; Methods and Conditions
Checking the methods provided for deposit and withdrawal is essential when choosing a trading company. Since there might be some fees and limitations involved based on the method and the region you’re residing.
Crypto.com Exchange offers flexible options for both deposits and withdrawals.
- Deposits: you can use Bank transfers, Credit/Debit cards, Apple Pay, Google Pay, and Cryptocurrencies to make a deposit;
- Withdrawals: Swift, Fedwire, SEPA, and Crypto wallets are the available options.
This range of options allows users to manage their funds in the exchange while clear information on fees, limits, and processing times ensures transaction transparency.
Crypto.com Trust Scores
The next step in the Crypto.com review is to check the company’s trust scores from users. Despite its popularity, the exchange has received mixed reviews from users on Trustpilot.
1.5/5 | Complex interface, time-consuming manual process, slow withdrawal |
Poor trust score and numerous user complaints suggest that potential clients should exercise caution and conduct thorough research before using Crypto.com Exchange.
It's important to note that online reviews can be biased, and experiences may vary. However, the consistency of negative feedback across multiple platforms is a cause for concern.
Crypto.com Copy Trading and Other Investment and Growth Plans
Many users wish to earn income from crypto without doing anything. The exchange offers various options catering to these customers, including Copy trading and Staking. Here’s a breakdown of Crypto.com’s growth plans.
- Copy Trading: Allows users to replicate trades of experienced traders, Beneficial for cryptocurrency novices, and Automatically replicates in follower's account;
- Staking: Up to 19.07% annual passive income from your assets. Differs based on the staked token;
- Earn program: Lend out your cryptocurrencies to earn profits.
While copy trading can be an attractive option for beginners, it's important to remember that all trading carries risks. Users should carefully evaluate their risk tolerance and investment goals before engaging in any trading strategy.
Writer’s Opinion and Conclusion
Crypto.com is a leading company in providing Margin trading, Derivatives, Copy Trading and Staking on over 350 Cryptocurrencies with leverage options of up to 1:10.
Crypto.com exchange implements various safety factors, including MFA, FIDO2, and 100% reserve accounts for client funds. However, the lack of live chat support and reported withdrawal issues have caused many Crypto.com negative reviews on Trustpilot and a score of 1.5 for the platform.
