Digital Surge provides trading services with a 0.5% fee that decreases with higher trading volumes. The minimum trading amount on the platform is $1 and the initial required deposit is $20. Two user levels [unverified, verified] are set for verification status on DS.
Digital Surge Company Details and Regulation
Digital Surge is a cryptocurrency exchange founded on Jan 1, 2017, by Dan Rutter and Josh Lehman and headquartered in Brisbane, Australia. Regulatory Details:
- Regulated by the Australian Securities & Investments Commission (ASIC) under the number 620 473 109
- Registered with the Australian Transaction Reports and Analysis Centre (AUSTRAC) under 100576214
- Member of the Digital Economy Council of Australia (DECA)
Digital Surge Exchange Features and Parameters
DS offers a set of features and operates based on specific parameters. The table below mentions some of the most important ones:
Exchange | Digital Surge |
Launch Date | 2017 |
Levels | Unverified, Verified |
Trading Fees | Starting at 0.5% |
Restricted Countries | All Countries Except Australia and New Zealand |
Supported Coins | 400+ |
Futures Trading | None |
Minimum Deposit | $20 |
Deposit Methods | Standard Bank Transfers, Crypto, PayID |
Withdrawal Methods | Standard Bank Transfers, Crypto, NPP/Osko |
Maximum Leverage | 1x |
Minimum Trade Amount | $1 |
Security Factors | 2FA, Cold Wallet Storage, Regular Security Audits, Regular Asset Checking, Multi-Party Computation, and More |
Services | None |
Customer Support Ways | Live Chat, Ticket, Email |
Customer Support Hours | 09:00-18:00 (AEST) on Weekdays |
Fiat Deposit | Yes |
Affiliate Program | Yes |
Orders Execution | N/A |
Native Token | None |
Noteworthy Advantages and Disadvantages
Like any crypto exchange, Digital Surge has its pros and cons. This section will list these benefits and drawbacks side-by-side:
Advantages | Disadvantages |
Various Security Measures for the Platform | Limited Trading Options and Services |
Regulated by ASIC | Only Available for Australia/New Zealand Residents |
400+ Tradable Cryptocurrencies | - |
Are There Any User Levels on DS?
Digital Surge keeps things simple with a straightforward user verification level structure. Per our chats with the support team, there are only 2 levels [verified, unverified]; verified users are eligible to deposit/withdraw AUD and trade crypto.
Commissions and Costs in DS
Digital Surge uses a transparent and competitive fee structure, starting with a flat trading fee of 0.5% for instant buy/sell transactions. However, the platform rewards high-volume traders through a dynamic discount model based on their 30-day trade activity. The fee tiers are:
- Less than $100,000: 0.5%
- $100K to $250K: 0.4%
- $250K to $500K: 0.3%
- $500K to $1M: 0.2%
- Over $1M: 0.1%
These rates are recalculated hourly, ensuring that active traders benefit automatically from lower costs. With average spreads of just 0.4%, Digital Surge offers one of the most cost-efficient platforms for AUD-based cryptocurrency trading in Australia.
Digital Assets Available for Trading
In simple words, Digital Surge provides access to more than 400 tradable cryptocurrency coins/tokens on its platform. These assets are from the following categories:
- Gaming
- Artificial Intelligence
- Storage
- Proof of Stake (PoS)
- Smart Contract
- Meme
- NFTs
- Real World Assets (RWA)
Margin Trading and Futures Contracts on Digital Surge Exchange
For those looking for more advanced trading options, it's important to note that Digital Surge does not currently offer futures or margin trading. This is likely because the platform is regulated by financial authorities.
Digital Surge Account Registration and Verification
Creating a new crypto trading account with Digital Surge is easy and takes no effort. Digital Surge registration:
#1 Go to the Official Website
Visit the Digital Surge homepage and click on “Get Started” to initiate the registration process.
#2 Submit Email & Set Password
Enter your email and create a secure password that includes uppercase, lowercase, numbers, and symbols. Add a referral code if available and agree to the terms before proceeding.
#3 Verify Your Email
Open the confirmation email from Digital Surge and click the verification link or input the provided code. This final step activates your account and grants access to the trading dashboard.
#4 Complete the KYC Process
Since AUSTRAC regulates Digital Surge, it requires traders to provide documents of their identity to complete the KYC process and comply with local and international laws.
Exchange Platform Applications
Digital Surge offers a proprietary platform that's been built from the ground up with user experience in mind, providing essential analytical tools and other features for trading in crypto market. Main Features:
- Integration with tax calculators to simplify crypto taxes
- Various advanced order types
- Charts powered by TradingView
- Face/fingerprint authentication for the app lock
You can download the application for your mobile phones via these links:
What Security Measures Has Digital Surge Taken?
The exchange has taken several steps in various directions to keep the platform as safe as possible. Some of the measures include:
- Two-factor Authentication (2FA): Upgrades the security of logins
- Cold Wallet Storage: The majority of digital assets are stored offline
- Regular Security Audits: External penetration tests are conducted on an annual basis
- Multi-party Computation: For secure wallet management
- Encrypted Data Transmission: Keeping your information safe
- Strict Access Controls: Limiting potential points of failure
Payment Options for Deposits and Withdrawals
Digital Surge keeps things simple when it comes to payment processing, offering 4 main options:
- PayID: Instant and free deposits
- NPP/Osko: Withdrawals that are faster than bank transfers
- Standard Tank Transfers: For banks that don't support PayID or NPP/Osko
- Cryptocurrency: Funding/Withdrawal of the account using blockchain transactions
Digital Surge Trust Scores
Digital Surge's scores on Reviews.io and other reliable websites show mostly positive opinions about the crypto exchange. Evaluation Ratings:
- Trustpilot: 3.9/5, based on 80 reviews
- Reviews.io: 4.8/5 stars (out of 650 user scores)
- ScamAdviser: 100/100 Trustscore
Digital Surge Features
Unfortunately, Digital Surge is primarily focused on cryptocurrency trading services and does not offer additional features related to the cryptocurrency market.
Feature | Availability |
Staking | No |
Yield Farming | No |
Social Trading | No |
Liquidity Pool | No |
Gift Card | No |
Support Contact Methods and Schedule
DS uses 2 common methods in providing support services to its customers:
- Live Chat: Available on the website
- Ticket: Submittable through the site
We couldn't find any email addresses associated with the exchange on its official sources. The support team is available from 09:00 to 18:00 (AEST) on weekdays.
Copy Trading and Investment Options on Digital Surge
Our investigation into the exchange and its website suggests that the company does not offer copy trading or passive earning features. Therefore, to earn passive profits, you need to consider other options.
Digital Surge Restricted Countries
Based on our conversation with the support team, the exchange provides services only to traders from Australia and New Zealand. In other words, all countries except Australia and New Zealand are restricted by this platform.
Digital Surge Compared to Other Cryptocurrency Exchanges
Let's compare some Digital Surge with some of the most well-known cryptocurrency exchanges in the world.
Parameters | Digital Surge Exchange | |||
Number of Assets | 400+ | 100+ | 30+ | 166+ |
Maximum Leverage | 1:1 | 1:150 | 1:100 | 1:10 |
Minimum Deposit | $20 | $5 | $5 / 0.00001 BTC | $5 |
Spot Maker Fee | 0.1% - 0.5% | 0.008% - 0.2% | 0% | 0.0% - 0.15% |
Spot Taker Fee | 0.1% - 0.5% | 0.05% - 0.2% | 0% | 0.01% - 0.25% |
Mandatory KYC | Yes | Yes | Yes | Yes |
Futures Trading | No | Yes | Yes | No |
Mobile Application | Yes | Yes | Yes | Yes |
Fiat Payment | Yes | No | No | Yes |
Staking | No | No | No | Yes |
Copy Trading | No | Yes | No | No |
Writer's Opinion And Conclusion
Digital Surge offers a list of over 400 digital assets for trading from several categories such as gaming, AI, NFTs, smart contracts, and more.
With 2 support contact channels [ticket, live chat], the company has received a 4.8/5 average user score on REVIEWS.io.