Digital Surge provides trading services with a 0.5% fee that decreases with higher trading volumes. The minimum trading amount on the platform is $1 and the initial required deposit is $20. Two user levels [unverified, verified] are set for verification status on DS.
Digital Surge is regulated by the Australian Securities & Investments Commission (ASIC #620 473 109) and registered with AUSTRAC (#100576214), reflecting a strong compliance framework. The exchange is also a member of the Digital Economy Council of Australia (DECA).
Digital Surge Company Details and Regulation
Digital Surge is a cryptocurrency exchange founded on Jan 1, 2017, by Dan Rutter and Josh Lehman and headquartered in Brisbane, Australia. Regulatory Details:
- Regulated by the Australian Securities & Investments Commission (ASIC) under the number 620 473 109
- Registered with the Australian Transaction Reports and Analysis Centre (AUSTRAC) under 100576214
- Member of the Digital Economy Council of Australia (DECA)
Digital Surge CEO
Dan Rutter, the CEO and Co-Founder of Digital Surge, leads the exchange with a clear mission: making cryptocurrency simple, fast, and accessible for every Australian.
With more than 15 years of experience in the IT industry, Rutter understands better than most that technology doesn’t need to be complicated, and he has built Digital Surge around that philosophy.
Under his leadership, Digital Surge has grown into a user-focused Bitcoin and crypto exchange known for its streamlined verification process, intuitive interface, and instant in-app support, helping both beginners and seasoned traders feel confident in their digital asset journey.
Based on the Dan Rutter LinkedIn page, he is currently completing his MBA at the University of Queensland, leveraging both business expertise and technical background to drive the platform’s vision: simplifying access to digital currencies while educating and supporting users at every step.
Passionate about empowering cryptocurrency adoption in Australia, he continues to invite anyone curious about this evolving industry to explore the platform and reach out.
Digital Surge Exchange Features and Parameters
DS offers a set of features and operates based on specific parameters. The table below mentions some of the most important ones:
Exchange | Digital Surge |
Launch Date | 2017 |
Levels | Unverified, Verified |
Trading Fees | Starting at 0.5% |
Restricted Countries | All Countries Except Australia and New Zealand |
Supported Coins | 400+ |
Futures Trading | None |
Minimum Deposit | $20 |
Deposit Methods | Standard Bank Transfers, Crypto, PayID |
Withdrawal Methods | Standard Bank Transfers, Crypto, NPP/Osko |
Maximum Leverage | 1x |
Minimum Trade Amount | $1 |
Security Factors | 2FA, Cold Wallet Storage, Regular Security Audits, Regular Asset Checking, Multi-Party Computation, and More |
Services | None |
Customer Support Ways | Live Chat, Ticket, Email |
Customer Support Hours | 09:00-18:00 (AEST) on Weekdays |
Fiat Deposit | Yes |
Affiliate Program | Yes |
Orders Execution | N/A |
Native Token | None |
Noteworthy Advantages and Disadvantages
Like any crypto exchange, Digital Surge has its pros and cons. This section will list these benefits and drawbacks side-by-side:
Advantages | Disadvantages |
Various Security Measures for the Platform | Limited Trading Options and Services |
Regulated by ASIC | Only Available for Australia/New Zealand Residents |
400+ Tradable Cryptocurrencies | - |
Are There Any User Levels on DS?
Digital Surge keeps things simple with a straightforward user verification level structure. Per our chats with the support team, there are only 2 levels [verified, unverified]; verified users are eligible to deposit/withdraw AUD and trade crypto.
Commissions and Costs in DS
Digital Surge uses a transparent and competitive fee structure, starting with a flat trading fee of 0.5% for instant buy/sell transactions. However, the platform rewards high-volume traders through a dynamic discount model based on their 30-day trade activity. The fee tiers are:
- Less than $100,000: 0.5%
- $100K to $250K: 0.4%
- $250K to $500K: 0.3%
- $500K to $1M: 0.2%
- Over $1M: 0.1%
These rates are recalculated hourly, ensuring that active traders benefit automatically from lower costs. With average spreads of just 0.4%, Digital Surge offers one of the most cost-efficient platforms for AUD-based cryptocurrency trading in Australia.
Digital Assets Available for Trading
In simple words, Digital Surge provides access to more than 400 tradable cryptocurrency coins/tokens on its platform. These assets are from the following categories:
- Gaming
- Artificial Intelligence
- Storage
- Proof of Stake (PoS)
- Smart Contract
- Meme
- NFTs
- Real World Assets (RWA)
Margin Trading and Futures Contracts on Digital Surge Exchange
For those looking for more advanced trading options, it's important to note that Digital Surge does not currently offer futures or margin trading. This is likely because the platform is regulated by financial authorities.
Digital Surge Account Registration and Verification
Creating a new crypto trading account with Digital Surge is easy and takes no effort. Digital Surge registration:
#1 Go to the Official Website
Visit the Digital Surge homepage and click on “Get Started” to initiate the registration process.
#2 Submit Email & Set Password
Enter your email and create a secure password that includes uppercase, lowercase, numbers, and symbols. Add a referral code if available and agree to the terms before proceeding.
#3 Verify Your Email
Open the confirmation email from Digital Surge and click the verification link or input the provided code. This final step activates your account and grants access to the trading dashboard.
#4 Complete the KYC Process
Since AUSTRAC regulates Digital Surge, it requires traders to provide documents of their identity to complete the KYC process and comply with local and international laws.
Digital Surge Trading Guide
Trading crypto on Digital Surge is designed to be intuitive, even if you're new to the market. The walkthrough below explains how to execute both buy and sell orders using the platform’s streamlined interface:
#1 Open the Buy & Sell Section
Begin on your Dashboard and navigate to the Buy & Sell page. Here you’ll find a list of supported cryptocurrencies, automatically arranged by market cap.
#2 Select the Cryptocurrency
Choose the asset you want to trade. For example, selecting BTC will open a detailed view that includes a live price chart, essential coin information, and the main trading panel where you can switch between buying and selling.
#3 Choose Buy or Sell and Enter Your Amount
In the trading window, decide whether you want to buy or sell. If you choose Buy, enter the amount of AUD you want to spend, with preset amounts available for quick selection.
If you choose Sell, enter the quantity of the cryptocurrency you want to convert to AUD. Digital Surge automatically displays the equivalent value as you type.
#4 Review and Confirm Your Order
After entering your trade details, you’ll be redirected to a Review page. Here you can verify all information before finalizing the transaction.
Once everything looks correct, confirm the order to complete your buy or sell. A confirmation message will appear as soon as the trade is successfully processed.
Exchange Platform Applications
Digital Surge offers a proprietary platform that's been built from the ground up with user experience in mind, providing essential analytical tools and other features for trading in crypto market.Main Features:
- Integration with tax calculators to simplify crypto taxes
- Various advanced order types
- Charts powered by TradingView
- Face/fingerprint authentication for the app lock
You can download the application for your mobile phones via these links:
Digital Surge Services
In the table below, you can check out the available services in the Digital Surge exchange:
Service | Availability |
TradingView Integration | Yes |
Auto Trading (Bots) | No |
API Access | No |
P2P Trading | No |
OTC Trading | No |
No | |
Launchpad | No |
NFT Marketplace | No |
Referral Program | Yes |
DEX Trading | No |
Auto-Invest (Recurring Buy) | Yes |
What Security Measures Has Digital Surge Taken?
The exchange has taken several steps in various directions to keep the platform as safe as possible. Some of the measures include:
- Two-factor Authentication (2FA): Upgrades the security of logins
- Cold Wallet Storage: The majority of digital assets are stored offline
- Regular Security Audits: External penetration tests are conducted on an annual basis
- Multi-party Computation: For secure wallet management
- Encrypted Data Transmission: Keeping your information safe
- Strict Access Controls: Limiting potential points of failure
Payment Options for Deposits and Withdrawals
Digital Surge keeps things simple when it comes to payment processing, offering 4 main options:
- PayID: Instant and free deposits
- NPP/Osko: Withdrawals that are faster than bank transfers
- Standard Tank Transfers: For banks that don't support PayID or NPP/Osko
- Cryptocurrency: Funding/Withdrawal of the account using blockchain transactions
Digital Surge Trust Scores
Digital Surge's scores on Reviews.io and other reliable websites show mostly positive opinions about the crypto exchange. Evaluation Ratings:
- Trustpilot: 3.9/5, based on 80 reviews
- Reviews.io: 4.8/5 stars (out of 650 user scores)
- ScamAdviser: 100/100 Trustscore
Digital Surge Features
Unfortunately, Digital Surge is primarily focused on cryptocurrency trading services and does not offer additional features related to the cryptocurrency market.
Feature | Availability |
Staking | No |
Yield Farming | No |
Social Trading | No |
Liquidity Pool | No |
Gift Card | No |
Digital Surge Bonus
Digital Surge does not offer traditional welcome bonuses, deposit rewards, or trading promotions. Instead, the platform provides a single incentive program designed to reward users for bringing new traders onto the exchange.
Bonus Type | Eligibility | Reward Details | Payment Schedule |
Affiliate Program | All verified Digital Surge users | Earn 50% of net trading fees from referred users | Monthly, by the 15th |
Affiliate Program
Digital Surge operates a straightforward Affiliate Program that allows verified users to earn 50% of the net trading fees generated by the clients they refer.
Anyone with a verified Digital Surge account can participate, and commissions are paid monthly, specifically by the 15th of the following month. Earnings are automatically tracked within your account’s trading activity, making it easy to monitor referral performance.
To qualify for commissions, referred users must join through your unique affiliate link. Digital Surge highlights that both fee structures and commission rates may change over time, and participation implies acceptance of the platform’s Affiliate Agreement Standard Terms.
Support Contact Methods and Schedule
DS uses 2 common methods in providing support services to its customers:
- Live Chat: Available on the website
- Ticket: Submittable through the site
We couldn't find any email addresses associated with the exchange on its official sources. The support team is available from 09:00 to 18:00 (AEST) on weekdays.
Copy Trading and Investment Options on Digital Surge
Our investigation into the exchange and its website suggests that the company does not offer copy trading or passive earning features. Therefore, to earn passive profits, you need to consider other options.
Digital Surge Restricted Countries
Based on our conversation with the support team, the exchange provides services only to traders from Australia and New Zealand. In other words, all countries except Australia and New Zealand are restricted by this platform.
Digital Surge Compared to Other Cryptocurrency Exchanges
Let's compare some Digital Surge with some of the most well-known cryptocurrency exchanges in the world.
Parameters | Digital Surge Exchange | |||
Number of Assets | 400+ | 100+ | 30+ | 166+ |
Maximum Leverage | 1:1 | 1:150 | 1:100 | 1:10 |
Minimum Deposit | $20 | $5 | $5 / 0.00001 BTC | $5 |
Spot Maker Fee | 0.1% - 0.5% | 0.008% - 0.2% | 0% | 0.0% - 0.15% |
Spot Taker Fee | 0.1% - 0.5% | 0.05% - 0.2% | 0% | 0.01% - 0.25% |
Mandatory KYC | Yes | Yes | Yes | Yes |
Futures Trading | No | Yes | Yes | No |
Mobile Application | Yes | Yes | Yes | Yes |
Fiat Payment | Yes | No | No | Yes |
Staking | No | No | No | Yes |
Copy Trading | No | Yes | No | No |
Writer's Opinion And Conclusion
Digital Surge offers a list of over 400 digital assets for trading from several categories such as gaming, AI, NFTs, smart contracts, and more.
With 2 support contact channels [ticket, live chat], the company has received a 4.8/5 average user score on REVIEWS.io.
