Pionex Review 2025

Pionex offers access to over 430tradable coins and tokens across spot and futures markets.

With a monthly trading volume of $60B+ and more than 5 million users across the globe, the platform provides a futures grid trading bot with a minimum capital of 10 USDT.

Pionex Exchange Company Information & Regulation

Founded in 2019 and headquartered in Singapore, Pionex is a cryptocurrency trading platform. Key Points and Details:

• Registered and licensed in Singapore, the United States, and Australia
• Implements strict security measures, including cold storage and multi-signature wallets
• Focuses on regulatory compliance and user fund protection

The company is registered with the U.S. Financial Crimes Enforcement Network (FinCEN) as a Money Services Business (MSB).

Pionex Founders and CEO

Pionex was founded in 2019 by Daniel Seng-Cheng Yeo and Guojing Tang. The exchange is headquartered in Singapore and has quickly grown into one of the leading platforms for automated crypto trading.

Today, the company operates under a dual leadership structure, with both Yeo and Tang serving as CEOs. Daniel Seng-Cheng Yeo oversees global operations from Singapore.

Based on the Guojing Tang LinkedIn page, he has a PhD in Applied Mathematics and is also the CEO of Pionex US.

He previously worked as Vice President in Commodities Sales & Trading at Morgan Stanley and as CEO of Huatai GW Capital Management in China.

Their vision since 2019 has been to democratize algorithmic trading, giving retail investors access to professional-grade automation tools.

Pionex Specifications

This crypto exchange enables spot trading with fees ranging from 0.01% to 0.05%. Pionex Exchange Specifications:

Pros and Cons

Like all platforms, Pionex has its advantages and disadvantages that you should be aware of before making a choice. Pionex Pros and Cons:

User Levels Features

Pionex offers a tiered user level system [Regular to VIP9] that provides additional benefits and features as users progress through the levels.

The levels are based on past 30-day trading volume in Spot Trading, Future Trading, and Earn program.

Pionex Exchange User Levels:

What are the Fees and Commissions on Pionex?

Pionex has established a user-level-based and transparent fee structure, which is reviewed here. Pionex Fees:

The platform does not charge users any fees for deposits or withdrawals. However, to withdraw coins or tokens, a gas fee is incurred as part of the blockchain's operational costs, varying depending on the network.

Coins and Assets list

Pionex supports more than 430 cryptocurrencies, allowing users to trade and invest in various crypto assets. Some of the major coins/tokens available on the platform include:

• Bitcoin (BTC)
• Ethereum (ETH)
• Litecoin (LTC)
• Ripple (XRP)
• Dogecoin (DOGE)
• Uniswap (UNI)
• Tether (USDT)
• USD Coin (USDC)

Pionex Assets Categories:

• AI
• Layer 1
• Layer 2
• DeFi
• GameFi
• NFT
• Fan Token
• Meme
• PoW
• Storage
• Inscriptions
• Innovation Zone

Can You Trade Futures and Margin in Pionex?

Pionex provides futures and margin trading options on its platform. Here are the key specifics of these advanced trading features:

• Leverage: Up to 100x on futures contracts
• Contract Types: Coin-margined, USDT-margined, and cross-pair
• Available pairs: Major cryptocurrencies like BTC, ETH, and others
• Liquidation protection: Implemented to help prevent complete loss of funds
• Risk management tools: Stop-loss and take-profit orders available
• Futures Grid Bot: Automated bot for futures trading strategies

How to Sign Up for Pionex Exchange? Complete Registration Process!

Opening an account on Pionex is straightforward follow these steps to start the Pionex registration process.

#1 Access Pionex Platform

Go to Pionex’sofficial website or install their mobile app from the App Store or Google Play.

#2 Initiate Sign-Up

Click "Sign Up", then provide your email or phone number to create your account.

#3 Choose Sign-Up Method

Now, on the account creation page, you can pick an option to register by linking third-party accounts. Here, we chose to “Sign up with Email”.

#4 Secure Your Account

Set a strong password, accept the Terms of Service, and enable 2FA (Two-Factor Authentication) for enhanced security.

#5 Verify Your Email

Pionex will send you an email containing an email verification code. Enter it in this step to complete your registration process.

#6 Start Verifying Your Account on Pionex

After registration, users must complete KYC (Know Your Customer) Pionex verification before unlocking full trading and withdrawal features.

From the user dashboard, select “KYC” to review current account limits and start the identity verification process.

#7 Check Eligibility Requirements

Check all of these requirements:

• You must be at least 18 years old;
• Only official government-issued IDs (passport, ID card, driver’s license) are accepted;
• Pionex does not process IDs issued in restricted jurisdictions;
• Ensure that your documents are original, valid, and in full color.

#8 Submit Identity Documents

Choose whether to continue on your phone or desktop.

Then, select your country of residence.

Now, choose the type of document you wish to upload (passport, ID card, etc.). Make sure you upload the front and back images clearly.

#9 Complete Facial Recognition

Follow the on-screen guide to take a real-time selfie. This biometric check ensures the submitted ID matches the account holder.

How to Trade on Pionex

On Pionex, you can convert one cryptocurrency into another directly through the Spot Trading on the web platform.

#1 Access Manual Trading

Log in to your Pionex account, navigate to “Spot” and then “Spot Trading”.

#2 Choose the Trading Pair

Choose the trading pair you want to use by simply hovering your mouse pointer over the current trading pair and then selecting your preferred one.

#3 Place Your Order

Pionex offers three different order types:

• Limit Order: Lets you set a specific price at which you want to sell or buy, giving you tighter control over execution;
• Market Order: Executes instantly at the best available market price, ensuring speed but not guaranteeing the exact rate;
• Grid Order: An exclusive Pionex feature where you can define upper and lower price limits along with grid spacing. Orders are then executed in batches within that range.

Choose the order type you want from the right side menu.

#4 Enter the Amount

Now, in the same menu, enter the amount of cryptocurrency you want to buy or sell.

#5 Confirm & Track Orders

Once you’ve entered all required parameters, submit your order by clicking on the green “Buy” or “Sell” button.

To review your activity, scroll to the order panel at the bottom of the page. There, you can monitor your open and completed manual trades across different trading pairs.

Platforms and Applications Available on Pionex

Pionex has released its mobile application for Android and iOS in recent years. Both applications have all the features provided in the web platform, and you can download them from the link below. Pionex Download Link:

• Pionex Android
• The iOS version is currently unavailable.

The Pionex application has been downloaded more than 1,000,000 times, and has received a 4 out of 5 rating based on 11K reviews on the Google Play Store.

Pionex Trading Volume

Based on the Pionex CoinGecko profile, over the past three months, Pionex has experienced significant fluctuations in trading volume, reflecting both market sentiment and user engagement.

Starting in late May, daily trading remained relatively low, generally under $500 million, indicating a period of consolidation for the platform.

From mid-July, trading activity surged dramatically, peaking at over $4 billion in early August. This spike highlights a period of heightened market interest, likely driven by increased cryptocurrency volatility and promotional campaigns by Pionex.

Following this peak, volumes gradually declined, falling back toward $1 billion by mid-August, which aligns with typical post-spike corrections in trading platforms.

The chart underscores Pionex’s ability to handle high-volume trading events and reflects the platform’s growing adoption among retail and professional crypto traders.

Users should note that such spikes often correspond with strategic trading windows, new token launches, or market-wide volatility.

Pionex Services

The table below shows the extent of Pionex services:

What Are Pionex's Security and Safety Measures?

This exchange has taken the following measures to ensure the security of users' assets and transactions. Pionex Security Measures:

• Segregated User Funds: Customer assets held separately from company funds
• Two-Factor Authentication (2FA): Required for all accounts
• Encryption: sensitive informationencrypted
• IP Whitelist: Users can restrict account access to approved IP addresses
• Regular Security Audits: Conducted to identify and address potential vulnerabilities based on the “Merkle Tree” method
• Compliance: Registered as a Money Services Business (MSB) with FinCEN

Pionex Security Rankings

According to the Pionex CertiK page, Pionex currently holds an “A” grade with a Skynet Score of approximately 80.63, placing it around rank #36 (top ~35th percentile) among audited exchanges.

Meanwhile, the Pionex CER.live page rates the platform as “BBB”, offering a 78% security score. this indicates moderate assurance based on its Exchange Rating framework, which includes audit status and bug bounty presence.

Check out the details of the two security reviews:

What Payment Methods Does Pionex Support?

To be precise, the exchange does not support direct fiat deposits; you can only deposit cryptocurrencies on the platform. However, there’s an option to buy digital coins/tokens via these payment methods:

• Credit/Debit card
• Bank Wire
• ACH Transfer

What Are Pionex Trust Scores?

Pionex has received mixed reviews from users and industry evaluators. While many users praise the platform's innovative features and low fees, others have reported issues with customer support and occasional bot malfunctions. Trust Ratings:

• Pionex CoinGecko: 8/10
• Trustpilot: 2.1/5 stars (based on 500+ reviews)
• ScamAdviser: 46/100

Note that on Trustpilot, over 35% of the ratings are 1-star, while approximately 60% of the scores are 4- and 5-star.

More than 91% of the negative reviews have been replied to by the company, with an average response time of 2 weeks.

Pionex Exchange Features

The table below outlines the most important additional features provided by the exchange:

Pionex Bonus

Pionex offers a range of bonuses and reward programs to attract new traders and keep existing clients engaged. These incentives are designed to lower trading costs, encourage referrals, and build loyalty within the platform.

Newbie Tasks

Pionex offers a series of starter rewards for new users who complete simple onboarding steps. All rewards are distributed in Growth Funds, which can be used to enhance trading activity.

Alt: Pionex newbie bonuses

Caption: Various bonuses for Pionex’s new users

1. Sign-Up Bonus – 10 USDT: Register a new account and instantly receive 10 USDT in Growth Funds;
2. Identity Verification – 15 USDT: Complete LV2 Identity Verification (KYC) to unlock an additional 15 USDT in Growth Funds;
3. First Deposit – 10–50 USDT: Deposit at least 50 USDT into your account to earn between 10–50 USDT in Growth Funds;
4. First Futures Trade – 15–50 USDT: Transfer a minimum of 100 USDT into your futures account and complete your first manual futures trade to receive a random reward of 15–50 USDT;
5. First Spot Grid Trade – 10–50 USDT: Create your first Spot Grid Bot with at least 100 USDT and earn between 10–50 USDT in Growth Funds.

Limited-Time Missions

For more experienced traders and referrers, Pionex provides larger rewards through special missions.

Invite Friends – Up to 10,000 USDT

• Inviter: Earn 25 USDT in Growth Funds per friend who completes onboarding tasks, plus up to 30% commission on their trading activity;
• Invited User: After completing LV2 Verification and trading at least 10,000 USDT in manual futures within 30 days, they receive 25 USDT in Growth Funds immediately.

Futures Trade Challenge – 100 USDT

New users who reach a cumulative manual futures trading volume of 100,000 USDT within 14 days of registration are rewarded with 100 USDT in Growth Funds.

Advanced Futures Trade Challenge – 250 USDT

Achieve a cumulative manual futures trading volume of 1,000,000 USDT within 30 days of registration to unlock a 250 USDT Growth Fund reward.

Pionex Support

Pionex offers 2 main channels for providing customer support:

• Email: service@pionex.com
• Live chat: On the website

There is no information about the schedule of the support agents provided on the exchange’s website.

Does Pionex Offer Copy Trading?

The Exchange offers a unique copy trading service through its automated trading bots. Users can:

• Choose from different trading bots
• Customize bot parameters to suit their trading style
• Copy strategies of successful traders
• Automate their trading 24/7

Besides copy trading, they offer other Investment options such as:

• Arbitrage: with customizable options and various APR percentages
• Staking: ETH staking available with APR up to 3.37%

Pionex Restricted Countries

Pionex is one of the exchanges that adheres to legal and AML licenses; therefore, it does not operate in some countries. Pionex Restricted countries:

• Central African Republic
• Iraq
• Lebanon
• Libya
• China
• North Korea
• Cuba
• Iran
• Syria
• Crimea
• Venezuela
• Somalia
• Sudan
• Yemen
• Afghanistan
• Congo DR

Users from restricted countries are unable to complete the Know Your Customer (KYC) process and cannot access Pionex's services, even with a virtual private network (VPN).

Pionex in Comparison to Major Brokers

Look at the table below for an exhaustive comparison between the discussed exchange and some of its competitors:

Writer's Opinion and Conclusion

Pionex provides its support services through 2 contact channels [email, live chat] on its official website.

The company has received a 2.1/5 rating on the Trustpilot website, based on more than 500 reviews. On the other hand, “CoinGecko” has given an 8/10 Trust Score to the exchange.