Pionex offers access to over 430tradable coins and tokens across spot and futures markets. With a monthly trading volume of $60B+ and more than 5 million users across the globe, the platform provides a futures grid trading bot with a minimum capital of 10 USDT.
Pionex Exchange Company Information & Regulation
Founded in 2019 and headquartered in Singapore, Pionex is a cryptocurrency trading platform. Key Points and Details:
- Registered and licensed in Singapore, the United States, and Australia
- Implements strict security measures, including cold storage and multi-signature wallets
- Focuses on regulatory compliance and user fund protection
The company is registered with the U.S. Financial Crimes Enforcement Network (FinCEN) as a Money Services Business (MSB).
Pionex Specifications
This crypto exchange enables spot trading with fees ranging from 0.01% to 0.05%. Pionex Exchange Specifications:
Exchange | Pionex |
Launch Date | 2019 |
Levels | 10 |
Trading Fees | From 0.010% to 0.050% for Spot |
Supported Coins | 430+ |
Futures Trading | Yes |
Minimum Deposit | None |
Deposit Methods | Cryptocurrency |
Withdrawal Methods | Cryptocurrency |
Maximum Leverage | 100x |
Minimum Trade Amount | Variable Based on Coin |
Security Factors | 2FA, Encryption, IP Whitelist, Separated Funds, Security Audits |
Services | Copy Trading, Arbitrage, Staking |
Customer Support Ways | Live Chat, Email Support |
Customer Support Hours | N/A |
Fiat Deposit | No |
Affiliate Program | Yes |
Orders Execution | Limit Order, Market Order, Conditional |
Native Token | None |
Restricted Countries | Central African Republic, Iraq, Lebanon, Libya, China, North Korea, Cuba, Iran, Syria, Crimea, Venezuela, Somalia, Sudan, Yemen, Afghanistan, Congo DR |
Pros and Cons
Like all platforms, Pionex has its advantages and disadvantages that you should be aware of before making a choice. Pionex Pros and Cons:
Pros | Cons |
User-Friendly Mobile App | No Direct Fiat Currency Deposits |
Leverage Trading Available (Up To 100x On Futures) | Limited Customer Support Options |
Wide Range of Supported Cryptocurrencies | Some Users Report Issues with Bot Malfunctions |
Fair Trading Fees (0.05% Maker/Taker) | Not Available in All Countries |
No Minimum Deposit Requirement | - |
User Levels Features
Pionex offers a tiered user level system [Regular to VIP9] that provides additional benefits and features as users progress through the levels. Pionex Exchange User Levels:
Level | 30D BTC Trading Volume in Spot Trading | 30D USDT Trading Volume in Futures Trading |
Regular | > 0 | > 0 |
VIP 1 | ≥ 15 | ≥ 1,000,000 |
VIP 2 | ≥ 30 | ≥ 5,000,000 |
VIP 3 | ≥ 75 | ≥ 10,000,000 |
VIP 4 | ≥ 120 | ≥ 60,000,000 |
VIP 5 | ≥ 180 | ≥ 100,000,000 |
VIP 6 | ≥ 300 | ≥ 250,000,000 |
VIP 7 | ≥ 750 | ≥ 500,000,000 |
VIP 8 | ≥ 1500 | ≥ 1,000,000,000 |
VIP 9 | ≥ 3000 | ≥ 2,500,000,000 |
What are the Fees and Commissions on Pionex?
Pionex has established a user-level-based and transparent fee structure, which is reviewed here. Pionex Fees:
Level | Spot Maker/Taker Fee | Leveraged Maker/Taker | Futures Maker/Taker Fee |
Regular | 0.050% / 0.050% | 0.1% / 0.1% | 0.020% / 0.050% |
VIP 1 | 0.045% / 0.050% | 0.09% / 0.09% | 0.018% / 0.045% |
VIP 2 | 0.040% / 0.050% | 0.08% / 0.08% | 0.016% / 0.040% |
VIP 3 | 0.035% / 0.050% | 0.07% / 0.07% | 0.014% / 0.040% |
VIP 4 | 0.030% / 0.050% | 0.06% / 0.06% | 0.012% / 0.035% |
VIP 5 | 0.025% / 0.050% | 0.05% / 0.05% | 0.010% / 0.030% |
VIP 6 | 0.020% / 0.050% | 0.05% / 0.05% | 0.008% / 0.030% |
VIP 7 | 0.015% / 0.050% | 0.05% / 0.05% | 0.006% / 0.025% |
VIP 8 | 0.010% / 0.050% | 0.05% / 0.05% | 0.004% / 0.025% |
VIP 9 | 0.010% / 0.050% | 0.05% / 0.05% | 0.001% / 0.020% |
The platform does not charge users any fees for deposits or withdrawals. However, to withdraw coins or tokens, a gas fee is incurred as part of the blockchain's operational costs, varying depending on the network.
Coins and Assets list
Pionex supports more than 430 cryptocurrencies, allowing users to trade and invest in various crypto assets. Some of the major coins/tokens available on the platform include:
- Bitcoin (BTC)
- Ethereum (ETH)
- Litecoin (LTC)
- Ripple (XRP)
- Dogecoin (DOGE)
- Uniswap (UNI)
- Tether (USDT)
- USD Coin (USDC)
Pionex Assets Categories:
- AI
- Layer 1
- Layer 2
- DeFi
- GameFi
- NFT
- Fan Token
- Meme
- PoW
- Storage
- Inscriptions
- Innovation Zone
Can You Trade Futures and Margin in Pionex?
Pionex provides futures and margin trading options on its platform. Here are the key specifics of these advanced trading features:
- Leverage: Up to 100x on futures contracts
- Contract Types: Coin-margined, USDT-margined, and cross-pair
- Available pairs: Major cryptocurrencies like BTC, ETH, and others
- Liquidation protection: Implemented to help prevent complete loss of funds
- Risk management tools: Stop-loss and take-profit orders available
- Futures Grid Bot: Automated bot for futures trading strategies
How to Sign Up for Pionex Exchange? Complete Registration Process!
Opening an account on Pionex is straightforward—follow these steps to start trading securely.
#1 Access Pionex Platform
Go to Pionex’s official website or install their mobile app from the App Store or Google Play.
#2 Initiate Sign-Up
Click "Sign Up", then provide your email or phone number to create your account.
#3 Secure Your Account
Set a strong password, accept the Terms of Service, and enable 2FA (Two-Factor Authentication) for enhanced security.
#4 Complete KYC Verification
Submit personal details (full name, address, date of birth), upload a government-issued ID, and take a live selfie for facial recognition.
#5 Await Confirmation
Verification typically takes 1-3 business days, although additional steps may be required based on location or trading volume. Once approved, you’re ready to trade.
Tip: Ensure all documents are clear and valid to avoid delays.
Platforms and Applications Available on Pionex
Pionex has released its mobile application for Android and iOS in recent years. Both applications have all the features provided in the web platform, and you can download them from the link below. Pionex Download Link:
- Pionex Android
- The iOS version is currently unavailable.
The Pionex application has been downloaded more than 1,000,000 times, and has received a 4 out of 5 rating based on 11K reviews on the Google Play Store.
What Are Pionex's Security and Safety Measures?
This exchange has taken the following measures to ensure the security of users' assets and transactions. Pionex Security Measures:
- Segregated User Funds: Customer assets held separately from company funds
- Two-Factor Authentication (2FA):Required for all accounts
- Encryption: sensitive information encrypted
- IP Whitelist: Users can restrict account access to approved IP addresses.
- Regular Security Audits: Conducted to identify and address potential vulnerabilities based on the “Merkle Tree” method
- Compliance: Registered as a Money Services Business (MSB) with FinCEN
What Payment Methods Does Pionex Support?
To be precise, the exchange does not support direct fiat deposits; you can only deposit cryptocurrencies on the platform. However, there’s an option to buy digital coins/tokens via these payment methods:
- Credit/Debit card
- Bank Wire
- ACH Transfer
What Are Pionex Trust Scores?
Pionex has received mixed reviews from users and industry evaluators. While many users praise the platform's innovative features and low fees, others have reported issues with customer support and occasional bot malfunctions. Trust Ratings:
- Pionex CoinGecko: 8/10
- Trustpilot: 2.1/5 stars (based on 500+ reviews)
- ScamAdviser: 46/100
Note that on Trustpilot, over 35% of the ratings are 1-star, while approximately 60% of the scores are 4- and 5-star.
More than 91% of the negative reviews have been replied to by the company, with an average response time of 2 weeks.
Pionex Exchange Features
The table below outlines the most important additional features provided by the exchange:
Staking | Yes |
Yield Farming | No |
Social Trading | Yes |
Liquidity Pool | No |
Crypto Cards | No |
Pionex Support
Pionex offers 2 main channels for providing customer support:
- Email: service@pionex.com
- Live chat: On the website
There is no information about the schedule of the support agents provided on the exchange’s website.
Does Pionex Offer Copy Trading?
The Exchange offers a unique copy trading service through its automated trading bots. Users can:
- Choose from different trading bots
- Customize bot parameters to suit their trading style
- Copy strategies of successful traders
- Automate their trading 24/7
Besides copy trading, they offer other Investment options such as:
- Arbitrage: with customizable options and various APR percentages
- Staking: ETH staking available with APR up to 3.37%
Pionex Restricted Countries
Pionex is one of the exchanges that adheres to legal and AML licenses; therefore, it does not operate in some countries. Pionex Restricted countries:
- Central African Republic
- Iraq
- Lebanon
- Libya
- China
- North Korea
- Cuba
- Iran
- Syria
- Crimea
- Venezuela
- Somalia
- Sudan
- Yemen
- Afghanistan
- Congo DR
Users from restricted countries are unable to complete the Know Your Customer (KYC) process and cannot access Pionex's services, even with a virtual private network (VPN).
Pionex in Comparison to Major Brokers
Look at the table below for an exhaustive comparison between the discussed exchange and some of its competitors:
Features | Pionex Exchange | |||
Number of Assets | 430+ | 400+ | 1300+ | 1700+ |
Maximum Leverage | 100x | 1:125 | 1:100 | 1:100 |
Minimum Deposit | None | $1 | Varies by Cryptocurrency | $1 or 0,0001 in BTC |
Spot Maker Fee | 0.01% - 0.05% | 0.02% - 0.1% | 0.005% - 0.1% | From 0.04% |
Spot Taker Fee | 0.05% | 0.04% - 0.1% | 0.015% - 0.1% | From 0.045% |
Mandatory KYC | Yes | Yes | Yes | Yes |
Futures Trading | Yes | Yes | Yes | Yes |
Mobile Application | Yes | Yes | Yes | Yes |
Fiat Payment | Yes | Yes | Yes | Yes |
Staking | Yes | Yes | Yes | Yes |
Copy Trading | Yes | Yes | Yes | Yes |
Writer's Opinion and Conclusion
Pionex provides its support services through 2 contact channels [email, live chat] on its official website.
The company has received a 2.1/5 rating on the Trustpilot website, based on more than 500 reviews. On the other hand, “CoinGecko” has given an 8/10 Trust Score to the exchange.