Sinegy Review 2025

Sinegy is a centralized crypto exchange offering access to five digital assets: BTC, ETH, ADA, SOL, and XRP. The base currency in all trading pairs is the Malaysian Ringgit (MYR). The minimum deposit and minimum trade size are MYR 1 and MYR 30, respectively.

Sinegy; An Introduction to the Crypto Exchange and Its Background

SINEGY DAX Sdn.Bhd. (Company No. 1424796-U) was founded in 2017 in Malaysia by "Kelvyn Chuah".

The platform is a Digital Asset Exchange (DAX) regulated by the Securities Commission (SC) Malaysia. It supports MYR deposits and Crypto/Fiat pairs. The exchange officially launched its services on April 8, 2020.

Sinegy Specific Details

Let’s take a quick look into the crypto exchange’s offerings and features.

Sinegy Exchange Pros & Cons

The limited asset offerings, out-of-date website, and limited support channels are some of the most significant disadvantages in this Sinegy review.

User Levels and Fee Reduction

The exchange offers fee discounts in a tiered user level system based on the MYR monthly trade volume, which is calculated on a daily basis.

Sinegy Trading and Transaction Fees

While the default trading fee is 0% for makers and 0.25% for takers, the exchange offers discounts based on the user level.

Sinegy Exchange Digital Assets

The platform offers spot trading on 5 MYR/Cryptocurrency trading pairs, including:

• Bitcoin (BTC)
• Ethereum (ETH)
• XRP
• Solana (SOL)
• Cardano (ADA)

Leveraged Trading

At the time of writing this Sinegy review, the platform does not offer Futures market or Margin trading options. This decision aligns with their focus on providing a straightforward and relatively low-risk trading environment for Crypto Spot trading in Malaysia.

Sign Up and KYC on Sinegy

Sinegy Verification has three levels with different funding limits: Tier 1 (Max MYR 10K), Tier 2 (Max MYR 300K), and Tier 3 (Max MYR 1M). Follow the sections below to register and verify on Sinegy.

#1 Navigate to the Exchange's Official Website

For the first step, visit the exchange’s official site through its legitimate URL. Then, find the "Sign Up" button and click on it.

#2 Fill Out the Registration Form

Provide the required information such as name, email address, country, etc., in the form to receive the verification link in your email; go to your  inbox and click on the link.

Your account is now created on the exchange.

#3 Verify Your Identity

Navigate to “Account” and then “Account Verification”. Provide personal information and a photo ID/selfie for KYC 1. For KYC 2, upload proof of address, such as a utility bill or bank statement.

Provide additional documents like income statements and source of funds documentation for KYC 3.

Sinegy App and Trading Platform

One of the platform’s most significant weaknesses is the lack of a dedicated mobile application. Sinegy offers service only through its web-based platform, which provides access to the TradingView platform charts.

Sinegy Exchange Security Measures

The Malaysian Securities Commission (SC) oversees the platform’s activities. However, it doesn’t perform well concerning security measures.

We must mention in this Sinegy review that the exchange hasn’t disclosed many details about its security factors on the official website.

The only disclosed security method is Two Factor Authentication, enabling 2FA for an additional layer of account security.

Deposit & Withdrawal Options

Sinegy supports crypto and MYR transactions. While crypto deposits are free of charge, withdrawals come with a network fee as follows:

MYR withdrawals are processed via bank transfers with no transaction fees. However, there are multiple methods for funding accounts with Malaysian Ringgit. Sinegy MYR deposit options:

• FPX: 1.5% fee
• TNG eWallet: 1.5% fee
• Bank Transfer

Credit/debit card payments and PayPal are not supported, which limits convenience for some users.

Sinegy User Experience

The Sinegy CoinMarketCap profile indicates that the platform is inactive. However, the website has over 2.7K monthly visits. Nonetheless, the exchange has no trust score on reputable review platforms like Trustpilot, ForexPeaceArmy, or CoinGecko.

Sinegy Features

For an overview of the additional features and products offered by the exchange, the table below is provided:

Sinegy Support Channels

The exchange is located at Wisma Leader, 8-3-2 Jalan Larut, 10050 Georgetown Penang, Malaysia. The lack of a live chat feature is a disappointment in this Sinegy review. However, there are two other methods to contact support:

• Email: support@sinegy.com
• Ticket: Through the FAQ section on the official website

Investment or Growth Plans on Sinegy Exchange

While the platform doesn’t offer investment plans like Staking or Copy Trading, it provides a comprehensive affiliate program in 3 levels for passive income, including:

Red Flag Countries on Sinegy

As a regulated cryptocurrency exchange in Malaysia, Sinegy doesn’t provide services in jurisdictions sanctioned by the Malaysian Ministry of Home Affairs (MOHA), the United Nations, the European Union, the UK Treasury, and the U.S. Office of Foreign Assets Control (OFAC). Sinergy prohibited countries:

• Iran
• North Korea
• Cuba
• Sudan
• Yemen
• Syria
• Russia
• Ukraine

Note that the list is subject to changes, and check the exchange’s official website for the latest updates.

How Does Sinegy Perform Compared to Its Prominent Peers?

Here's a comparison of Sinegy with other popular platforms in terms of fees, security factors, etc.:

Writer’s opinion and conclusion

Sinegy provides access to Crypto Spot trading with a default Maker/Taker fee of 0%/0.25%. The exchange supports FPX and TNG eWallet deposits with a 1.5% transaction commission.