Dukascopy offers various account types, including ECN accounts, MT4/MT5 accounts, and wealth management solutions like PAMM (Percent Allocation Management Module) accounts.
Dukascopy also offers copy trading, news trading, and a PAMM system to attract traders seeking social trading opportunities.
Customer support is available 24/7 via various methods such as live chat, call-back requests, and phone.
Dukascopy Company Information & Regulation Status
Dukascopy Bank SA, founded in 2004 by Swiss nationals Andre and Veronika Duka, is an innovative online bank based in Geneva, Switzerland. The company provides internet-based and mobile trading services, banking, and other financial services through proprietary technological solutions.
Dukascopy primarily offers forex, precious metals, CFDs, and binary options trading with low spreads, fast execution, and advanced trading tools. Key points about dukascopy's regulation and company structure:
Entity Parameters | Dukascopy Bank SA (Switzerland) | Dukascopy Europe (Latvia) | Dukascopy Japan K.K (Japan) |
Regulation | FINMA | Latvijas Banka | JFSA |
Regulation Tier | 1 | 2 | 1 |
Country | Switzerland | Latvia/EU | Japan |
Compensation Scheme | esisuisse CHF 100k | ICS EUR 20k | N/A |
Segregated Funds | Yes | Yes | Yes |
Negative Balance Protection | N/A | Yes | N/A |
Maximum Leverage | 1:200 | 1:30 | 1:200 |
Client Eligibility | Worldwide (except restricted) | EU residents | Japan residents |
Dukascopy's flagship offering is the SWFX - Swiss FX Marketplace, an ECN (Electronic Communication Network) platform that connects to over 20 major banks. It provides clients with access to deep liquidity pools and competitive spreads.
Dukascopy Broker Summary of Specifics
Dukascopy Bank offers a comprehensive suite of trading and banking services tailored to meet the needs of both retail and institutional clients. Here's a summary of the Forex broker's critical specifics:
Broker | Dukascopy |
Account Types | JForex4, MT4, MT5, Binaries |
Regulating Authorities | FINMA, JFSA, Latvijas Banka |
Based Currencies | USD, CHF, EUR, GBP, AUD, CAD, CZK, DKK, HKD, HUF, ILS, JPY, MXN, NOK, NZD, PLN, RON, CNH, SEK, SGD, TRY, XAU, ZAR |
Minimum Deposit | $100 |
Deposit Methods | Wire, Credit/Debit Card, Skrill, Neteller, Crypto, Bank Guarantee, SEPA |
Withdrawal Methods | Western Union, Wire |
Minimum Order | 1000 units of the primary currency |
Maximum Leverage | 1:100 |
Investment Options | YES |
Trading Platforms & Apps | MT4, MT5, JForex, Web Platform |
Markets | Metals, Indices, Commodities, Stocks, ETFs, Cryptocurrencies, Bonds, Forex |
Spread | Varies |
Commission | From 5 |
Orders Execution | Stop Order, Limit Order, Market if Touch Order |
Margin Call/Stop Out | 100%/50% |
Trading Features | Copy Trading, News Trading |
Affiliate Program | YES |
Bonus & Promotions | YES |
Islamic Account | YES |
PAMM Account | YES |
Customer Support Ways | Ticket, Call-Back request, Phone Call, Chat |
Customer Support Hours | 24/7 |
Dukascopy Account Types
Dukascopy offers several account types to cater to different trader preferences and needs:
Account Type | Available Currencies | Min deposit |
JForex 4 | USD, CHF, EUR, GBP, AUD, CAD, CZK, DKK, HKD, HUF, ILS, JPY, MXN, NOK, NZD, PLN, RON, CNH, SEK, SGD, TRY, XAU, ZAR | $100 |
MT4 | USD, EUR, GBP, CHF, PLN | $100 |
MT5 | USD, CHF, EUR, GBP, AUD, CAD, CZK, DKK, HKD, HUF, ILS, JPY, MXN, NOK, NZD, PLN, RON, CNH, SEK, SGD, TRY, XAU, ZAR | $100 |
Binaries | CHF, EUR, USD, GBP, CAD, JPY, SGD, PLN, AUD, HKD, DKK, MXN, NOK, NZD, SEK, TRY, ZAR, CZK, HUF, ILS, RON | $100 |
PAMM accounts offer a valuable option for investors who prefer to have their funds managed by experienced traders.
These accounts provide transparent performance tracking, allowing investors to monitor how their money is being handled.
Additionally, they offer the flexibility to allocate funds across multiple managers, giving investors more control and diversification in their investments. This structure makes PAMM accounts a popular choice for those seeking professional management of their portfolios.
Dukascopy Advantages and Disadvantages
Dukascopy, just like the other forex brokers, offers several compelling advantages for traders, but it's important to consider potential drawbacks. Here's a balanced overview:
Pros | Cons |
Strong Regulation | Complex Account Opening |
Advanced Technology | Higher Fees for MT4/MT5 |
Competitive Pricing | Limited Crypto Offerings |
Diverse Asset Selection | High Minimum Deposit |
Deep Liquidity | - |
Dukascopy is well-suited for experienced, active traders who can take advantage of its advanced features and competitive pricing. However, beginners might find the platform and account opening process more challenging than other brokers.
Dukascopy Broker Signing Up & Verification Process
Opening a live trading account with Dukascopy involves a straightforward but thorough process. Here are the Dukascopy registration steps, described below.
#1 Launch the Application
Visit Dukascopy’s official site and select “Open Live Trading Account” from the top navigation menu.
#2 Initial Form Submission
Provide your name, email, phone number, and preferred language to begin.
#3 Account Type & Capital Plan
Choose the account category and input your intended funding amount.
#4 Providing Personal & Contact Details in Dukascopy
Begin by supplying your essential personal information to ensure accurate verification and compliance.
- Specify your Title;
- Enter your Date of Birth;
- Insert your Country of Birth and Citizenship.
Next, provide your full residential and contact information for account processing:
- Provide your House Number, Street, Postal Code, City, and other relevant contact details;
- Click Next Step.
#5 Enter Financial and Personal Information for Dukascopy Signup
Start by providing your professional and financial background to ensure compliance with regulations.
- Complete the form with your employment and financial information;
- Confirm whether you are a politically exposed person (PEP).
Next, complete these steps to meet legal requirements:
- Fill out the tax declaration and verify that you are not a U.S. citizen;
- Confirm the ownership of deposited funds and proceed by clicking Next.
#6 Define Preferences
Select the account currency and confirm your trading role.
#7 Terms & Conditions
Agree to all legal agreements and add a promo code if applicable.
#8 Confirm Details and Complete the Registration for a Dukascopy Account
Before finalizing your account, ensure that all information is accurate and perform the necessary verification steps.
- Carefully review all submitted details for accuracy;
- Complete the captcha check to verify you are human;
- Request a verification code, which will be sent to your registered mobile number;
- Input the received code and submit to complete the registration process.
#9 Dukascopy KYC
For full access, you might be asked to upload certain documents, such as your ID card or proof of address; to do so, head to the profile section and look for the KYC/Verification button to get started.
Dukascopy Trading Platforms
Dukascopy offers a range of trading platforms to suit different trader preferences:
Platform | Features |
JForex 4 | Manual, automated, and chart trading available Over 250 indicators and analysis tools Economic events and news calendar included Automated trading on local machines and Strategy Servers |
MetaTrader 4/MetaTrader 5 | 108 available currency pairs Leverage up to 1:100 Support for automated trading Analytical tools provided Multiple chart types available Capabilities for backtesting strategies |
Web Trading Platform | Browser-based platform for convenient access No download required |
Mobile Trading Apps | Native apps for iOS and Android devices Access to real-time quotes and charts Ability to place trades and manage positions on-the-go |
Dukascopy's diverse platform offerings ensure traders of all levels and preferences can find a suitable solution for their trading needs.
TradingFinder has developed a comprehensive list of advanced MT4 and MT5 indicators that you can use for free.
Dukascopy Spreads and Commissions Structure
Dukascopy offers a competitive fee structure, with costs varying based on account type and trading volume:
Trading Commissions | |
Self-Traders | $5 to $52.5 per $1M traded based on Net Deposit and Equity levels |
Clients with External Managers | Up to $100 per $1M traded |
Swap-Free Accounts | +$5 per $1M for currencies, +$7.5 per $1M for precious metals |
Single Stock CFD and ETF CFD | 0.1-0.18% of trade value with minimum fees |
MetaTrader 4 | $0.5 per 1 MT4 lot ($5 per $1M) |
Spreads | |
Forex | From 0.1 pips on major pairs |
CFDs | Variable, depending on market conditions |
It's important to note that Dukascopy's fee structure rewards higher-volume traders with lower commissions.
Here is a detailed spread and commission structure:
- EUR/USD: 0.3
- USD/JPY: 0.4
- GBP/USD: 0.4
- USD/CHF: 0.5
- AUD/USD: 0.4
- USD/CAD: 0.6
- NZD/USD: 0.6
- EUR/JPY: 0.5
- GBP/JPY: 1.0
Commission per 1.0 standard lot (round turn) on the JForex platform starts from $7.00 and can go down to $5.00 or lower for large volume traders or clients with higher equity.
MT4/MT5 users typically pay $1.00 more per lot than JForex users. Commission rates vary depending on the trader’s monthly volume, net deposits, and current equity level.
Swap Fee at Dukascopy
Overnight (swap) costs at Dukascopy are dynamically determined based on trading activity. meaning clients who trade mostly intraday (≥ 90% activity) get “Premium” rollover rates, whereas those holding positions longer receive less favorable “Regular” rates.
Dukascopy bases its overnight rates on central bank reference rates (e.g. Fed, ECB, SNB) and adds its own carry cost on top.
Here are some important points to note about their swap policy:
- Trading ‑ Activity ‑ based tiers: Three tiers — “Regular” (≤ 20%), “Advanced” (> 20%), “Premium” (> 90%) — determine which overnight rate applies;
- Settlement time: The daily rollover happens at 21:00 / 22:00 GMT (depending on daylight savings);
- Swap-free / Islamic accounts: No overnight swap is applied, but there’s an added fee of USD 5 per 1 million USD for forex trades (USD 5 per million for metals/CFDs).
Non-Trading Fees at Dukascopy
Non‑trading fees at Dukascopy are clearly defined and may include withdrawal costs, currency conversion, and account maintenance. For example, Swiss account holders pay 2.3 CHF for SIX‑bank withdrawals, and inactivity penalties can reach up to 500 CHF.
These fees ensure transparent cost management for account holders.
Here are some key non‑trading charges:
- Account maintenance: minimum 500 CHF if no contact, up to the account balance;
- Withdrawal fees (bank transfers): 2.3 CHF for SIX, 15 CHF for non‑SIX;
- Payment card deposit fee: 1.5% for EEA cards, 2.5% for non‑EEA;
- Currency conversion fee: tiered, e.g. 1.00% for conversions under 10,000, down to 0.05% for ≥ 1,000,000;
- Dormant / inactive account: after 30 days of inactivity, a 50 CHF monthly fee may be charged;
- Crypto wallet maintenance: for cryptocurrencies (BTC, ETH, USDT, DUK+), a CHF 2,000 fee every 6 months (or until proof of control is presented).
Dukascopy Broker Deposit & Withdrawal Methods
Dukascopy provides several options for funding and withdrawing from trading accounts:
Deposit Methods | |
Wire Transfer | Free from Dukascopy, takes 1-2 business days, min deposit varies by account |
Credit/Debit Card | Takes 1 business day |
E-wallets (Skrill, Neteller) | Quick processing |
Crypto Transfer | In BTC, ETH, and USDT |
Bank Guarantee | Available for deposits of $100,000 or more |
Apple pay | 2.5% commission |
Withdrawal Methods | |
Wire Transfer | processing time 1-2 business days |
Payment Card | 1.5% EEA / 2.5% non-EEA fees |
Apple Pay | $100 minimum deposit |
Skrill / Neteller | 1 EUR or 2.5% fees |
Western Union | Without fees |
Deposit Methods at Dukascopy
Dukascopy Bank offers its clients multiple secure and convenient methods to fund trading accounts, including wire transfers, payment cards, e-wallets, cryptocurrencies, and bank guarantees.
All deposits must originate from an account or card belonging to the client, and minimum deposit requirements apply depending on the method.
Below is a summary of the main deposit methods and their key parameters:
Deposit Method | Currency | Minimum Amount | Deposit Fee | Funding Time |
Wire Transfer | Multiple (CHF, EUR, USD, GBP, etc.) | $100 | Free up to 50,000 CHF, 25 CHF for 50,000–150,000, 50 CHF above 150,000 | 1–2 business days |
Payment Card (MasterCard, Visa, Maestro, Visa Electron) | Account currency | $100 | 1.5% - EEA cards 2.5% - non-EEA cards | Next business day |
Skrill / Neteller | Account currency | $100 | 2.5% | Next business day |
Cryptocurrency | BTC, ETH, USDT | $100 or equivalent | None | Next business day |
Apple Pay | N/A | $100 or equivalent | 2.5% | N/A |
Bank Guarantee | USD or equivalent in account currency | 100,000 USD | N/A | Immediate access on approval |
Withdrawal Methods at Dukascopy
Dukascopy Bank SA provides multiple secure and efficient methods for clients to withdraw funds from their trading accounts.
Withdrawal fees vary depending on the method, currency and amount, with some methods having fixed fees and others percentage-based or capped.
Here is a clear overview of the main withdrawal methods and their key parameters:
Withdrawal Method | Currency | Minimum Amount | Withdrawal Fee | Funding Time |
Bank Transfer (own/third-party) | Multiple (CHF, EUR, USD, GBP, etc.) | $100 | Depends on amount / currency | N/A |
Payment Card | Account currency | $100 | 1.5% EEA / 2.5% non-EEA | N/A |
Apple Pay | Account currency | $100 | N/A | N/A |
Skrill / Neteller | Account currency | $100 | 1 EUR or 2.5% | N/A |
Western Union | Account currency | $100 | Set by Western Union (fees at checkout, 15% commission to Bank) | N/A |
Copy Trading & Investment Options Offered on Dukascopy Broker
Dukascopy offers several investment options and social trading features for clients looking to diversify their trading strategies:
- PAMM (Percent Allocation Management Module) Accounts
- Social Trading via JForex Forum
- Copy Trading on MT4 and MT5 platforms
While Dukascopy doesn't offer a dedicated copy trading platform like some competitors, its social trading features and PAMM accounts provide alternatives for traders looking to follow or replicate others' strategies.
Dukascopy Tradable Markets & Symbols Overview
Dukascopy offers a wide range of tradable instruments across various asset classes, from Crypto to Forex market.
Category | Type of Instruments | Number of Symbols / Markets | Competitor Average | Max. Leverage |
Forex | CFDs on currency pairs | 100+ | ~60–80 | 1:200 |
Commodities | Commodity CFDs (oil, gas, copper, soft commodities, etc.) | ~12 | ~10–20 | N/A |
Indices | Major global indices (e.g. S&P 500, FTSE 100, DAX) | ~20 | ~15–30 | 1:100 |
Stocks | CFDs on shares | 1000+ | ~200–1000+ | 1:20 |
Bonds | Bond CFDs | 3 | ~5–15 | 1:30 |
Precious Metals | Metal CFDs (Gold, Silver, Platinum, Palladium) | 4+ | ~5–10 | 1:100 |
CFDs on major cryptocurrencies | N/A | ~10–20 | 1:10 | |
ETFs | ETF CFDs | 30+ | ~100–200 | 1:10 |
Dukascopy's diverse offering allows traders to diversify their portfolios and exploit opportunities across multiple markets.
The broker's ECN model and connection to the SWFX Marketplace ensure competitive pricing and deep liquidity for most instruments.
Dukascopy Bonuses and Discounts
Dukascopy offers several bonus programs and promotions to attract and retain traders:
Type | Amount |
Experience Sharing | 50% of trading volume commissions for the lifetime of the account; New Client receives 10% cashback |
Equity Bonus | 10% of account equity |
Volume Trading Commission Discount | 20% discount on volume trading commissions |
Anniversary Bonus | 100% Bonus of account equity |
Traders should carefully review the requirements before participating in any bonus program.
Dukascopy Awards
Dukascopy has consistently been recognized for its excellence in banking and trading services. Dukascopy awards reflect the broker’s commitment to innovation, client satisfaction, and secure trading.
Over the years, Dukascopy achieved awards in online banking, ECN trading and cryptocurrency services, demonstrating the firm’s leadership in the financial industry.
Here are some of the most notable recognitions from Dukascopy’s official awards history:
- Best Online Bank Switzerland 2024 – Brands Review Magazine
- Leading Bank Broker Switzerland 2024 – World Business Outlook
- The Best Bank Broker 2023 – Traders Union Awards
- JForex4 – Most User-Friendly Trading Experience 2023 – Rimini IT Forum
- Best For Cryptocurrency Trading in UAE 2022 –com
- Best ECN Broker for Beginners 2021 –Com
Dukascopy Broker Support Team
Dukascopy provides comprehensive customer support through various channels:
- Live Chat (Available 24/7)
- Ticket Support
- Call-Back request
- phone call (24/7): +41 22 799 4888
Dukascopy Broker List of Restricted Countries
Dukascopy does not provide services to clients from the following restricted countries:
- Afghanistan
- Cuba
- Iran
- Japan
- Myanmar
- North Korea
- South Sudan
- Sudan
- Syria
- USA
It is important for potential clients to verify their eligibility before applying, as violations may result in account termination or legal consequences.
Dukascopy Broker Trust Scores & Reviews
Dukascopy Broker has received mixed reviews on Trustpilot (3.1 out of 5), reflecting a range of experiences among its clients. While some users praise the platform for its trading tools and customer service, others express concerns about withdrawal processes and account management.
Education on Dukascopy Broker
Dukascopy Broker's commitment to education is evident in their robust program:
- Webinars
- Seminars
These sessions are structured to provide participants with valuable insights into a wide range of trading topics, including technical analysis, risk management, and trading strategies.
The webinars are conducted by experienced professionals, including market analysts and seasoned traders, ensuring that the information shared is both relevant and practical.
In addition to online offerings, Dukascopy also hosts seminars that will also be broadcast live on the Dukascopy TV website.
Dukascopy in Comparison with Others
To choose the best broker, here is a complete comparison between Dukascopy and its rivals; Dukascopy Comparison:
Parameter | Dukascopy Broker | |||
Regulation | FINMA, JFSA, Latvijas Banka | FSA, CySEC, FCA, FSCA, CBCS, FSC, CMA | FCA, FSCA, CySEC, SCB | FSA, CySEC, ASIC |
Minimum Spread | 0.1 Pips | 0.0 Pips | Varies based on Account | 0.0 Pips |
Commission | From $5 | From $0.2 to USD 3.5 | Varies based on Account | Average $1.5 |
Minimum Deposit | $10 | $10 | $100 | $200 |
Maximum Leverage | 1:100 | Unlimited (Subject to account) | 1:500 | 1:500 |
Trading Platforms | MT4, MT5, JForex, Web Platform | Exness Trade (mobile), Exness Terminal (web), MT4, MT5 | MT4, MT5, cTrader, Web Trader, Mobile App | MT4, MT5, cTrader, cTrader Web, IC Markets Mobile |
Account Types | JForex4, MT4, MT5, Binaries | Standard, Standard Cent, Pro, Raw Spread, Zero | Standard, Pro, Raw+, Elite | Standard, Raw Spread, Islamic |
Islamic Account | Yes | Yes | Yes | Yes |
Currency Pairs | 24+ | Over 100 | 200 | 861 |
Number of Tradable Assets | Over 1,200 | 500+ | Not specified | Not specified |
Trade Execution | Market, Pending, and Conditional | Market Execution, Instant Execution | Market Execution, Instant Execution | Market |
Conclusion and final words
Dukascopy's Swiss FX Marketplace offers deep liquidity by connecting to more than 20 major banks, and traders can enjoy a leverage of up to 1:200.
The broker provides diverse deposit methods like Wire, Credit/Debit Card, and Skrill. Dukascopy’s fee structure is competitive, with commissions from $5.
