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Bitbank Review 2025

Bitbank Review 2025
Company:Bitbank
Headquarter:

Tokyo, Japan

Founded:2014
Coins:42
US Accepted:
Max Leverage:1:2
Crypto LendSpot TradingMargin TradingAPI ConnectivityMobile Trading

Investing and trading in financial markets such as the stock exchange, forex, digital currencies in the form of spot or with leverage face a high inherent risk. According to the statistics of all exchanges and brokers, more than 75% of people lose!

About
Bitbank is a Japan-based cryptocurrency exchange in compliance with JVCEA and JFSA, holding an ISMS certificate. The exchange offers up to 5% annual interest on crypto lends. There are no minimum amount requirements for JPY deposits. It has a daily lottery with a 1,000 yen prize for crypto purchases above JPY 500 or a trading volume of JPY 5,000.
Contact
7F KDX Nishigotanda Building, 20-9 Nishigotanda, Shinagawa-ku, Tokyo 141-0031
Rank and Score
RegulationsCustomer SupportSpread &CommissionsPlatformsDeposit &WithdrawalAccountTypes
3.37Rank 113
Pros and Cons
User Levels
Pros
Strong regulatory framework
Competitive fees
User-friendly interface
Advanced features like Margin trading and crypto lending
Cons
Limited access for non-Japanese clients
Limited asset offerings
Limited support channels
Low leverage options (1:2)
score of blog
3.7 From 5.0
(3)
Rate this post
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Bitbank offers access to 42 Crypto/JPY trading pairs with a maker fee of -0.02% and a taker fee of 0.12% (except for TRX/JPY and LPT/JPY).

It offers a JPY 1,000 bonus on deposits above JPY 10,000. Margin trading is available on BTC, XRP, and ETH.

The platform processes fiat deposits via GMO Aozora and Sumishin SBI Net Banking, while crypto deposits have no minimum limit.

For withdrawals, fees are blockchain-based, such as 0.0001 BTC or 0.001 LTC per transaction. Security is a major strength, with cold storage, multi-sig hot crypto wallets, and ISO/IEC 27001:2013 certification in place.

Bitbank; The Company's Background and Information

Bitbank, established in 2014, was founded by Noriyuki Hirosue and Minematsu Hiroki in Japan.

Bitbank
Bitbank is a cryptocurrency exchange with a capital of JPY 8,649,210,000

The company is a member of the Japan Virtual and Crypto Assets Exchange Association (JVCEA) and Japan Financial Services Association (No. 006169). Key features of Bitbank, Inc:

  • Registered with the Kanto Regional Finance Bureau in Japan (Registration NO. 00004)
  • English and Chinese support
  • Global institutional accounts and individual accounts for Japanese
  • Support for JPY

The platform enables users to trade Bitcoin and other digital assets directly against the Japanese yen and also supports crypto-to-crypto pairs.

With its clean interface and ease of navigation, Bitbank has gained popularity among beginner traders and those seeking exposure to Japan’s regulated crypto environment.

Bitbank CEO and Co-Founder

Noriyuki Hirosue is the CEO and Co-Founder of Bitbank. He founded the cryptocurrency exchange in 2014.

Before launching Bitbank, Hirosue worked at companies such as Nomura Securities, GMO Internet, Gala, and Comuca. He recognized the potential of digital currency technology in 2012, which led him to start Bitbank.

Based on Noriyuki Hirosue LinkedIn page, in 2022, he founded the Japan Digital Asset Trust Preparatory Company (JADAT) to enter the digital asset custody business.

Hirosue currently owns about 31% of Bitbank, and the company is planning an IPO in 2025. In 2024, he also launched Bitbank Ventures LLC to invest in blockchain and AI projects.

Bitbank CEO and Co-Founder
The LinkedIn page of Bitbank CEO, Noriyuki Hirosue

Bitbank Exchange Table of Specifications

The company’s main investors are Ceres and MIXI. Let’s take a brief look into its offerings to see if it fits among crypto exchanges.

Exchange

Bitbank

Launch Date

2014

Levels

N/A

Trading Fees

Maker -0.02%

Taker 0.12%

(Except for TRX/JPY and LPT/JPY trading pairs)

Restricted Countries

Only available to Japanese residents

Supported Coins

42

Futures Trading

Yes

Minimum Deposit

No limit for JPY

Variable for cryptocurrencies (0.0001 BTC)

Deposit Methods

Crypto, JPY

Withdrawal Methods

Crypto

Maximum Leverage

1:2

Minimum Trade Size

0.0001 of the underlying crypto asset

Security Factors

Cold Storage, Multi-Sig System, Physical and Virtual keys for Hot Wallets, Bug Bounty Program, ISMS Certification (ISO/IEC 27001:2013)

Services

Spot Trading, Margin Trading, Crypto Lend, Bitbank Plus Knowledge Hub

Customer Support Ways

Ticket, Chatbot

Customer Support Hours

N/A

Fiat Deposit

Yes

Affiliate Program

No

Orders Execution

Market

Native Token

No

Bitbank Advantages & Disadvantages

Led by CEO Noriyuki Hirosue, the company has developed an API connectivity for obtaining quotes, chart data, and trading history.

However, the API doesn’t support automated trading. Let’s make a list of the company’s upsides and downsides.

Pros

Cons

Strong regulatory framework

Limited access for non-Japanese clients

Competitive fees

Limited asset offerings

User-friendly interface

Limited support channels

Advanced features like Margin trading and crypto lending

Low leverage options (1:2)

Bitbank Exchange User Levels

The platform offers a VIP program for high-volume traders with certain benefits, including dedicated customer support, IP whitelist, and invitations to exclusive events.

However, the website doesn’t disclose the program’s specific information.

Bitbank VIP program
Bitbank provides unpublished analytical data and customized API rate limits to its VIP clients

Bitbank Commission Rates

In this Bitbank review, we must mention that the company offers very lucrative fees for crypto trading, no commissions on deposits, and variable rates for crypto withdrawals. Bitbank fee structure:

  • Maker fee: -0.02%
  • Taker fee: 0.12%
  • Account opening: Free
  • Account maintenance: Free

Note that trading commissions for TRX/JPY and LPT/JPY pairs are 0% for both makers and takers. The negative rate will be credited to your account as cashback.

Bitbank features a zero-fee model for both deposits. However, withdrawal transactions incur blockchain network-based charges, for instance, 0.0001 BTC or 0.001 LTC, making it appealing to high-frequency and low-volume traders alike.

Bitbank fees
The details of Bitbank’s trading fees

Listed Digital Assets on Bitbank

The exchange has listed42 cryptocurrencies forspot trading and simple buy/sell, including:

  • BTC (Bitcoin)
  • XRP (Ripple)
  • LTC (Litecoin)
  • ETH (Ethereum)
  • MONA (Monacoin)
  • BCC (Bitcoin Cash)
  • XLM (Stellar Lumens)
  • BAT (Basic Attention Token)
  • LINK (Chainlink)

All crypto pairs are quoted primarily in JPY, reflecting the exchange’s domestic market orientation.

With consistently high trading volumes in Japan, Bitbank offers strong liquidity for its supported assets and enables round-the-clock deposit processing in fiat (JPY), even during weekends.

Bitbank coins
Bitbank offers access to the most popular cryptocurrencies

Does Bitbank Offer Leveraged Trading?

The company provides Margin trading  with a 1:2 leverage option on selected trading pairs, including:

  • BTC/JPY
  • XRP/JPY
  • ETH/JPY
Bitbank margin trading
Bitbank provides Margin Trading services

Account Opening and Verification

Creating an account on Bitbank is quick and user-friendly, requiring email verification and identity confirmation to unlock full access.

#1 Begin Registration

Visit the Bitbank official website and click on “Sign Up” to reach the application form.

#2 Verify Your Email Address

Enter your email address and confirm it by clicking the verification link sent to your inbox. Then, click on the “Register with Password” option and create a secure password.

#3 Complete Identity Verification (KYC)

Log in to the exchange's client dashboard and click “Verification by Mail” to initiate the KYC process.

Fill out the personal information form accurately and upload a valid proof of ID, such as:

  • Government-issued ID
  • Passport

Once these steps are completed, your Bitbank account will be ready for use with full platform access.

How to Trade on Bitbank

To start trading on Bitbank, first make sure you are using the English version of the site. Use Google Translate for parts of the website that remain in Japanese.

Following these steps, you can start trading on Bitbank:

#1 Find the Exchange

First, you need to select “Service” at the top of the homepage, and then click on “Spot Trading (Exchange)”.

Start trading on Bitbank
Select “Spot Trading” on the homepage of Bitbank

#2 View Exchange

On the next page, simply click on “View Exchange”.

View Bitbank exchange
Select “View Exchange” to enter Bitbank’s spot trading exchange

#3 Choose a Trading Pair

Now, from the left side of the screen, search for your preferred trading pair or click on one available in the list.

Bitbank trading pair
Choose your preferred trading pair on Bitbank

#4 Enter the Amount

From the menu on the right side of the screen, enter the amount of cryptocurrency you want to buy or sell.

Bitbank trade amount
Enter the amount of Bitbank trade

#5 Confirm the Trade

Now you only need to click on the green button at the bottom right side of the screen to confirm the trade. If you are selling, the button will be red.

Bitbank Trade Confirmation
Click on the green or red button to confirm the Bitbank trade

Bitbank App and Trading Platform

Bitbank provides a comprehensive trading interface accessible via both desktop and mobile.

The exchange includes over 60 technical analysis tools, real-time chart updates, responsive trade execution, and TradingView charts.

Designed with mobile-first usability in mind, Bitbank offers a native app that allows users to trade on-the-go with high stability and data speed. Bitbank app download links:

TradingFinder has developed various TradingView indicators that you can use for free.

Bitbank Application
Bitbank app has a 4.2 rating on Google Play Store with 500K+ downloads

Bitbank Trading Volume

According to the Bitbank CoinGecko chart, over the past 3 months, Bitbank’s trading volume has shown noticeable volatility, ranging from below $20 million on quieter days to peaks approaching $280 million.

The chart highlights strong spikes around mid-July and late August, with several days consistently crossing the $100M–$150M threshold.

From early September onwards, volume activity stabilized in a lower range, mostly between $40M–$90M daily, suggesting a cooling-off period compared to the high surges seen in July.

Despite fluctuations, Bitbank still maintains a healthy liquidity profile, with consistent daily volume above $30M, making it a solid mid-tier exchange in terms of activity.

Bitbank trading volume
Bitbank’s trading volume over the last 3 months

This pattern indicates that while Bitbank experiences bursts of intense trading, it has managed to sustain a steady baseline level, reflecting ongoing trader participation and market relevance.

Bitbank Services

In the table below, you can check out the availability of trading services on Bitbank:

Service

Availability

TradingView Integration

No

Auto Trading (Bots)

Yes

API Access

Yes

P2P Trading

No

OTC Trading

Yes

Demo Account

No

Launchpad

No

NFT Marketplace

No

Referral Program

No

DEX Trading

No

Auto-Invest (Recurring Buy)

Yes

Security Factors

The company is still hack-free at the time of writing this Bitbank review. The company meets the standards of “ISO/IEC 27001:2013” and has acquired an ISMS certification.

The exchange protects client assets through multi-signature cold wallet storage, 2FA (two-factor authentication), and encrypted communication protocols (SSL).

Operating under Japanese Financial Services Agency (JFSA) supervision, the exchange implements various security measures, including:

  • Cold storage
  • Multi-Sig system
  • Physical and virtual key management system for hot wallets
  • Bug bounty program
  • Information Security Management System (ISMS) based on the ISO/IEC 27001:2013 standard
Bitbank security
Bitbank has never been in a hacking incident since its founding

Bitbank Security Rankings

Bitbank’s security profile has been rigorously evaluated across multiple independent platforms, providing traders with a clear picture of the exchange’s safety standards.

According to the Bitbank CertiK Skynet review, the exchange achieves an impressive overall score of 80.27/100 (grade A), reflecting strong operational practices, listing security, and cybersecurity measures.

Bitbank CertiK Skynet score
CertiK Skynet rates Bitbank with a 57% score

Meanwhile, based on the Bitbank CER.live review, CER.live assigns the platform a more cautious rating of 57% (CCC), highlighting areas such as penetration testing and user security as potential improvement points.

Bitbank CER.live score
CER.live rates Bitbank with a 57% score

Despite these variations, Bitbank maintains ISO 27001 certification and funds insurance, ensuring a robust foundation for secure trading.

Category

Metric

Value

CertiK Skynet Score

Overall Score

80.27 / 100 (A)

Fundamental

65.86

Operational

86.75

Listing Security

88.09

Market

84.31

Community

75.05

Cybersecurity

82.80

CER.live Score

Overall Score

57% (CCC)

Server Security

82/100

User Security

60/100

Penetration Tests

0/100

Bug Bounty

100/100

ISO 27001

Yes

CCSS

No

Funds Insurance

Yes

Bitbank Exchange Deposit & Withdrawal

While the platform supports JPY deposits, withdrawals are processed only via cryptocurrencies. Note that to make a deposit you must verify your identity first. Key points about Bitbank payments:

  • No deposit limits
  • JPY deposits via bank transfer, ATM transactions, and Net Banking (GMO Aozora and Sumishin SBI)
  • All supported cryptocurrencies are available
Bitbank deposit
Bitbank’s deposit methods

Bitbank Trust Score

The platform has performed well in the eyes of CoinGecko experts. However, there are only 2 comments on the Bitbank Trustpilot profile.

CoinGecko

7 out of 10

Trustpilot

3.1 out of 5

None of the Bitbank reviews on TP are 4-star or 5-star. There is one 3-star and one 1-star review on this platform.

Bitbank Trustpilot
Bitbank hasn’t claimed its profile on Trustpilot

Bitbank Features

Does Bitbank provide special crypto features like crypto copy trading software or staking?

Staking

No

Yield Farming

No

Social Trading

No

Liquidity Pool

Yes

Crypto Cards

No

Bitbank Bonus

Unlike many exchanges that focus only on trading conditions, Bitbank also runs two ongoing bonus programs designed to reward new and active users.

These bonuses are straightforward, Japan-focused, and provide real cash incentives rather than temporary credits:

Bonus Program

Eligibility

Requirement

Reward

Frequency

First-time Deposit Program

New users who have never deposited JPY into Bitbank

Register + Deposit 10,000 yen or more in the entry month

1,000 yen

One-time

Daily Challenges

All registered users

Buy crypto ≥ 500 yen at sales office or trade ≥ 5,000 yen on exchange

1,000 yen (lottery)

Daily

First-time Deposit Program

This is a welcome bonus aimed at new depositors. Anyone who has never deposited Japanese Yen into their Bitbank account can enter this program.

After registering through the dedicated entry button, a deposit of 10,000 yen or more made within the same month qualifies the user for a chance to win 1,000 yen in cash.

This is a permanent program with no announced end date, though participation requires prior registration and certain conditions (such as not having an inactive email account older than 180 days).

Bitbank deposit bonus
Win 1000 yen in cash for a 10000 yen deposit in Bitbank

Daily Challenges

For active traders and buyers, Bitbank offers a daily lottery system. Customers who enter every day and either purchase crypto worth 500 yen or more at the sales office or trade 5,000 yen or more on the exchange are automatically entered into a draw to win 1,000 yen in cash.

This system rewards consistent engagement with the platform and adds an extra incentive for daily activity.

Bitbank daily challenges
Win 1000 yen with Bitbank’s daily challenges

Support Channels

The exchange only offers a chatbot and a ticket system as support channels. The chatbot only supports the Japanese language.

However, you can communicate with the support team in English and Chinese languages through the ticket system.

Bitbank support
Bitbank’s ticket system

Copy Trading and Growth Plans on Bitbank Exchange

While the platform doesn’t offer a crypto staking feature, it has developed acrypto lending platform with the following key features:

  • Up to 5% annual returns
  • Available for all the listed cryptocurrencies, such as BTC, XLM, ETH, and DOGE

Bitbank Exchange Geo-Restrictions

The company provides institutional and API services for global corporations. However, retail services are only available for Japanese residents.

Bitbank vs Other Exchanges

Let's check Bitbank's standing in the crypto world in comparison with other platforms:

Features

Bitbank Exchange

Gate.io ExchangeBitget ExchangeMEXC Exchange

Number of Assets

422800+10000+2800+

Maximum Leverage

1:21:1001:1251:200

Minimum Deposit

1 JPYVaries by Payment Method$15$1

Spot Maker Fee

-0.02%From -0.005%0.10%0.05%

Spot Taker Fee

0.12%From 0.025%0.10%0.05%

Mandatory KYC

YesYesYesYes

Futures Trading

YesYesYesYes

Mobile Application

YesYesYesYes

Fiat Payment

YesNoYesYes

Staking

Yes (Liquidity Pool)YesYesYes

Copy Trading

NoYesYesYes

Writer's Opinion and Conclusion

Bitbank provides access to Crypto Spot and Margin trading with leverage options of up to 1:2.

The exchange only provides services to Japanese residents and supports GMO Aozora and Sumishin SBI Net Banking as payment methods.

With over 550,000 users, a daily trading baseline above $30 million, and a CEO (Noriyuki Hirosue) who owns 31% of the company, the exchange is positioned as a serious contender in the Japanese market.

Planned milestones include an IPO in 2025 and growth initiatives like Bitbank Ventures LLC, which invests in AI and blockchain projects.

FAQs

Is Bitbank available to international users?

While the exchange provides institutional solutions for global corporations, it only accepts Japanese residents as retail clients.

What cryptocurrencies can I trade?

Bitbank supports 42 cryptocurrencies, including Bitcoin, Ethereum, Ripple, and others, paired with Japanese Yen.

How secure is Bitbank?

The platform holds an ISMS certificate and implements strong security measures, including 2FA, cold storage, and a multi-sig system.

Can I use leverage?

The exchange offers margin trading with leverage options of up to 1:2.

Can I withdraw fiat currency from Bitbank?

While JPY deposits are permitted, the only withdrawal method is cryptocurrency.

What is Bitbank and where is it based?

Bitbank is a Japan-based cryptocurrency exchange founded in 2014. It is officially registered with the Kanto Regional Finance Bureau and operates under the supervision of Japan’s FSA and JVCEA.

What are the trading fees?

Maker fee is -0.02%, meaning market makers are rewarded. Taker fee is 0.12%, except for TRX/JPY and LPT/JPY, which are 0% for both sides.

What fiat currencies are available?

JPY is the only supported fiat currency. Deposits can be made via Japanese banks, ATMs, or net banking services like GMO Aozora and Sumishin SBI.

What is the minimum deposit requirement?

Bitbank has no fiat deposit minimums, and crypto deposits start at 0.0001 BTC or the smallest supported unit of the respective token.

What is the Bitbank crypto lending feature?

Bitbank offers a crypto lending platform where users can lend major coins like BTC or ETH for up to 5% annual returns.

Is there a mobile app?

Yes, Bitbank provides a highly rated mobile app (rated 4.2 on Google Play) with full trading functionality and 60+ technical indicators.

Does Bitbank offer staking or DeFi services?

No traditional staking or yield farming. However, Bitbank does operate a liquidity pool service. No copy trading or social trading is supported.

How can users open an account on Bitbank?

Users register with an email, confirm it, and complete KYC via document submission and mail verification to gain full access.

Are there any deposit or withdrawal fees?

No deposit fees apply, but withdrawals incur network charges, such as 0.0001 BTC or 0.001 LTC, depending on the asset.

What customer support options are available?

Bitbank provides ticket support and a chatbot (in Japanese only). English and Chinese inquiries can be sent via the ticket system.

What bonuses or promotions does Bitbank offer?

Bitbank currently offers a ¥1,000 bonus for deposits above ¥10,000, though terms may vary and promotions are infrequent.

How is Bitbank rated on review platforms?

Bitbank scores 7/10 on CoinGecko and 3.1/5 on Trustpilot (based on 2 reviews). Users cite security and simplicity as positives but criticize limited services.

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