Bitbank offers access to 42 Crypto/JPY trading pairs with a maker fee of -0.02% and a taker fee of 0.12% (except for TRX/JPY and LPT/JPY).
It offers a JPY 1,000 bonus on deposits above JPY 10,000. Margin trading is available on BTC, XRP, and ETH.
Bitbank; The Company's Background and Information
Bitbank, established in 2014, was founded by Noriyuki Hirosue and Minematsu Hiroki in Japan.
The company is a member of the Japan Virtual and Crypto Assets Exchange Association (JVCEA) and Japan Financial Services Association (No. 006169). Key features of Bitbank, Inc:
- Registered with the Kanto Regional Finance Bureau in Japan (Registration NO. 00004)
- English and Chinese support
- Global institutional accounts and individual accounts for Japanese
- Support for JPY
Bitbank Exchange Table of Specifications
The company’s main investors are Ceres and MIXI. Let’s take a brief look into its offerings to see if it fits among crypto exchanges.
Exchange | Bitbank |
Launch Date | 2014 |
Levels | N/A |
Trading Fees | Maker -0.02% Taker 0.12% (Except for TRX/JPY and LPT/JPY trading pairs) |
Restricted Countries | Only available to Japanese residents |
Supported Coins | 42 |
Futures Trading | Yes |
Minimum Deposit | No limit for JPY Variable for cryptocurrencies (0.0001 BTC) |
Deposit Methods | Crypto, JPY |
Withdrawal Methods | Crypto |
Maximum Leverage | 1:2 |
Minimum Trade Size | 0.0001 of the underlying crypto asset |
Security Factors | Cold Storage, Multi-Sig System, Physical and Virtual keys for Hot Wallets, Bug Bounty Program, ISMS Certification (ISO/IEC 27001:2013) |
Services | Spot Trading, Margin Trading, Crypto Lend, Bitbank Plus Knowledge Hub |
Customer Support Ways | Ticket, Chatbot |
Customer Support Hours | N/A |
Fiat Deposit | Yes |
Affiliate Program | No |
Orders Execution | Market |
Native Token | No |
Bitbank Exchange User Levels
The platform offers a VIP program for high-volume traders with certain benefits, including dedicated customer support, IP whitelist, and invitations to exclusive events. However, the website doesn’t disclose the program’s specific information.
Bitbank Commission Rates
In this Bitbank review, we must mention that the company offers very lucrative fees for crypto trading, no commissions on deposits, and variable rates for crypto withdrawals. Bitbank fee structure:
- Maker fee: -0.02%
- Taker fee: 0.12%
- Account opening: Free
- Account maintenance: Free
Note that trading commissions for TRX/JPY and LPT/JPY pairs are 0% for both makers and takers. The negative rate will be credited to your account as cashback.
Listed Digital Assets on Bitbank
The exchange has listed 42 cryptocurrencies for spot trading and simple buy/sell, including:
- BTC (Bitcoin)
- XRP (Ripple)
- LTC (Litecoin)
- ETH (Ethereum)
- MONA (Monacoin)
- BCC (Bitcoin Cash)
- XLM (Stellar Lumens)
- BAT (Basic Attention Token)
- LINK (Chainlink)
Does Bitbank Offer Leveraged Trading?
The company provides Margin trading with a 1:2 leverage option on selected trading pairs, including:
- BTC/JPY
- XRP/JPY
- ETH/JPY
Account Opening and Verification
Opening an account on Bitbank is a straightforward process that requires completing the KYC procedure.
- Visit the Bitbank website;
- Click “Sign Up”;
- Enter your email address;
- Click on the verification link sent to your email;
- Click “Register with Password”, and set a strong password;
- Click “Verification by Mail”;
- Fill out the personal information form;
- Upload proof of ID.
Security Factors
The company is still hack-free at the time of writing this Bitbank review. The company meets the standards of “ISO/IEC 27001:2013” and has acquired an ISMS certification. Bitbank safety measures:
- Cold storage
- Multi-Sig system
- Physical and virtual key management system for hot wallets
- Bug bounty program
- Information Security Management System (ISMS) based on the ISO/IEC 27001:2013 standard
Bitbank Exchange Deposit & Withdrawal
While the platform supports JPY deposits, withdrawals are processed only via cryptocurrencies. Note that to make a deposit you must verify your identity first. Key points about Bitbank payments:
- No deposit limits
- JPY deposits via bank transfer, ATM transactions, and Net Banking (GMO Aozora and Sumishin SBI)
- All supported cryptocurrencies are available
Bitbank Trust Score
The platform has performed well in the eyes of CoinGecko experts. However, there are only 2 comments on the Bitbank Trustpilot profile.
CoinGecko | 7 out of 10 |
Trustpilot | 3.1 out of 5 |
None of the Bitbank reviews on TP are 4-star or 5-star. There is one 3-star and one 1-star review on this platform.
Support Channels
The exchange only offers a chatbot and a ticket system as support channels. The chatbot only supports the Japanese language.
However, you can communicate with the support team in English and Chinese languages through the ticket system.
Copy Trading and Growth Plans on Bitbank Exchange
While the platform doesn’t offer a copy trading feature, it has developed a crypto lending platform with the following key features:
- Up to 5% annual returns
- Available for all the listed cryptocurrencies, such as BTC, XLM, ETH, and DOGE
Bitbank Exchange Geo-Restrictions
The company provides institutional and API services for global corporations. However, retail services are only available for Japanese residents.
Writer's Opinion and Conclusion
Bitbank provides access to Crypto Spot and Margin trading with leverage options of up to 1:2.
The exchange only provides services to Japanese residents and supports GMO Aozora and Sumishin SBI Net Banking as payment methods.