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Bitbank Review 2025

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Bitbank Review 2025
Mobile TradingSpot TradingCrypto LendAPI ConnectivityMargin Trading
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Your Capital is at risk.

Your Capital is at risk.

Investing and trading in financial markets such as the stock exchange, forex, digital currencies in the form of spot or with leverage face a high inherent risk. According to the statistics of all exchanges and brokers, more than 75% of people lose!

Overview
Company:Bitbank
Headquarter:Tokyo, Japan
Founded:2014
Coins:42
US Accepted:
Max Leverage:1:2
About
Bitbank is a Japan-based cryptocurrency exchange in compliance with JVCEA and JFSA, holding an ISMS certificate. The exchange offers up to 5% annual interest on crypto lends. There are no minimum amount requirements for JPY deposits. It has a daily lottery with a 1,000 yen prize for crypto purchases above JPY 500 or a trading volume of JPY 5,000.
Contact
7F KDX Nishigotanda Building, 20-9 Nishigotanda, Shinagawa-ku, Tokyo 141-0031
Rank and Score
Pros and Cons
User Levels
Pros
Strong regulatory framework
Competitive fees
User-friendly interface
Advanced features like Margin trading and crypto lending
Cons
Limited access for non-Japanese clients
Limited asset offerings
Limited support channels
Low leverage options (1:2)

Bitbank offers access to 42 Crypto/JPY trading pairs with a maker fee of -0.02% and a taker fee of 0.12% (except for TRX/JPY and LPT/JPY).

It offers a JPY 1,000 bonus on deposits above JPY 10,000. Margin trading is available on BTC, XRP, and ETH.

Bitbank; The Company's Background and Information

Bitbank, established in 2014, was founded by Noriyuki Hirosue and Minematsu Hiroki in Japan.

Bitbank
Bitbank is a cryptocurrency exchange with a capital of JPY 8,649,210,000

The company is a member of the Japan Virtual and Crypto Assets Exchange Association (JVCEA) and Japan Financial Services Association (No. 006169). Key features of Bitbank, Inc:

  • Registered with the Kanto Regional Finance Bureau in Japan (Registration NO. 00004)
  • English and Chinese support
  • Global institutional accounts and individual accounts for Japanese
  • Support for JPY

Bitbank Exchange Table of Specifications

The company’s main investors are Ceres and MIXI. Let’s take a brief look into its offerings to see if it fits among crypto exchanges.

Exchange

Bitbank

Launch Date

2014

Levels

N/A

Trading Fees

Maker -0.02%

Taker 0.12%

(Except for TRX/JPY and LPT/JPY trading pairs)

Restricted Countries

Only available to Japanese residents

Supported Coins

42

Futures Trading

Yes

Minimum Deposit

No limit for JPY

Variable for cryptocurrencies (0.0001 BTC)

Deposit Methods

Crypto, JPY

Withdrawal Methods

Crypto

Maximum Leverage

1:2

Minimum Trade Size

0.0001 of the underlying crypto asset

Security Factors

Cold Storage, Multi-Sig System, Physical and Virtual keys for Hot Wallets, Bug Bounty Program, ISMS Certification (ISO/IEC 27001:2013)

Services

Spot Trading, Margin Trading, Crypto Lend, Bitbank Plus Knowledge Hub

Customer Support Ways

Ticket, Chatbot

Customer Support Hours

N/A

Fiat Deposit

Yes

Affiliate Program

No

Orders Execution

Market

Native Token

No

Bitbank Exchange User Levels

The platform offers a VIP program for high-volume traders with certain benefits, including dedicated customer support, IP whitelist, and invitations to exclusive events. However, the website doesn’t disclose the program’s specific information.

Bitbank VIP program
Bitbank provides unpublished analytical data and customized API rate limits to its VIP clients

Bitbank Commission Rates

In this Bitbank review, we must mention that the company offers very lucrative fees for crypto trading, no commissions on deposits, and variable rates for crypto withdrawals. Bitbank fee structure:

  • Maker fee: -0.02%
  • Taker fee: 0.12%
  • Account opening: Free
  • Account maintenance: Free

Note that trading commissions for TRX/JPY and LPT/JPY pairs are 0% for both makers and takers. The negative rate will be credited to your account as cashback.

Listed Digital Assets on Bitbank

The exchange has listed 42 cryptocurrencies for spot trading and simple buy/sell, including:

  • BTC (Bitcoin)
  • XRP (Ripple)
  • LTC (Litecoin)
  • ETH (Ethereum)
  • MONA (Monacoin)
  • BCC (Bitcoin Cash)
  • XLM (Stellar Lumens)
  • BAT (Basic Attention Token)
  • LINK (Chainlink)

Does Bitbank Offer Leveraged Trading?

The company provides Margin trading with a 1:2 leverage option on selected trading pairs, including:

  • BTC/JPY
  • XRP/JPY
  • ETH/JPY

Account Opening and Verification

Opening an account on Bitbank is a straightforward process that requires completing the KYC procedure.

  1. Visit the Bitbank website;
  2. Click “Sign Up”;
  3. Enter your email address;
  4. Click on the verification link sent to your email;
  5. Click “Register with Password”, and set a strong password;
  6. Click “Verification by Mail”;
  7. Fill out the personal information form;
  8. Upload proof of ID.

Security Factors

The company is still hack-free at the time of writing this Bitbank review. The company meets the standards of “ISO/IEC 27001:2013” and has acquired an ISMS certification. Bitbank safety measures:

  • Cold storage
  • Multi-Sig system
  • Physical and virtual key management system for hot wallets
  • Bug bounty program
  • Information Security Management System (ISMS) based on the ISO/IEC 27001:2013 standard

Bitbank Exchange Deposit & Withdrawal

While the platform supports JPY deposits, withdrawals are processed only via cryptocurrencies. Note that to make a deposit you must verify your identity first. Key points about Bitbank payments:

  • No deposit limits
  • JPY deposits via bank transfer, ATM transactions, and Net Banking (GMO Aozora and Sumishin SBI)
  • All supported cryptocurrencies are available

Bitbank Trust Score

The platform has performed well in the eyes of CoinGecko experts. However, there are only 2 comments on the Bitbank Trustpilot profile.

CoinGecko

7 out of 10

Trustpilot

3.1 out of 5

None of the Bitbank reviews on TP are 4-star or 5-star. There is one 3-star and one 1-star review on this platform.

Bitbank Trustpilot
Bitbank hasn’t claimed its profile on Trustpilot

Support Channels

The exchange only offers a chatbot and a ticket system as support channels. The chatbot only supports the Japanese language.

However, you can communicate with the support team in English and Chinese languages through the ticket system.

Copy Trading and Growth Plans on Bitbank Exchange

While the platform doesn’t offer a copy trading feature, it has developed a crypto lending platform with the following key features:

  • Up to 5% annual returns
  • Available for all the listed cryptocurrencies, such as BTC, XLM, ETH, and DOGE

Bitbank Exchange Geo-Restrictions

The company provides institutional and API services for global corporations. However, retail services are only available for Japanese residents.

Writer's Opinion and Conclusion

Bitbank provides access to Crypto Spot and Margin trading with leverage options of up to 1:2.

The exchange only provides services to Japanese residents and supports GMO Aozora and Sumishin SBI Net Banking as payment methods.

FAQs

Is Bitbank available to international users?

While the exchange provides institutional solutions for global corporations, it only accepts Japanese residents as retail clients.

What cryptocurrencies can I trade?

Bitbank supports 42 cryptocurrencies, including Bitcoin, Ethereum, Ripple, and others, paired with Japanese Yen.

How secure is Bitbank?

The platform holds an ISMS certificate and implements strong security measures, including 2FA, cold storage, and a multi-sig system.

Can I use leverage?

The exchange offers margin trading with leverage options of up to 1:2.

Can I withdraw fiat currency from Bitbank?

While JPY deposits are permitted, the only withdrawal method is cryptocurrency.

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