Sinan  Aydın

Writer:

Sinan Aydın
Rajesh  Sharma

Fact checker:

Rajesh Sharma
Modified:

Bitbuy Review 2025

Bitbuy Review 2025
Company:Bitbuy
Headquarter:

Canada

Founded:2016
Coins:60
US Accepted:
Max Leverage:1:1
API ServicesMobile TradingCAD PaymentsStaking

Investing and trading in financial markets such as the stock exchange, forex, digital currencies in the form of spot or with leverage face a high inherent risk. According to the statistics of all exchanges and brokers, more than 75% of people lose!

About
Bitbuy is a Canadian crypto exchange registered with FINTRAC and regulated by CIRO. The exchange has partnered with BitGo, a provider of custodian solutions with a $680M insurance scheme. LTC, XRP, BCH, and XLM withdrawals on Bitbuy exchange are free of charge
Contact
304-371 Front St. Toronto, ON, Canada
Rank and Score
Pros and Cons
User Levels
Pros
Regulated and compliant with Canadian authorities
Competitive staking rewards
User-friendly interface
Transparent fee structure
Cons
Limited to Canadian users only
No live chat or phone support
No margin or futures trading
Lack of user levels
score of blog
5 From 5.0
(1)
Rate this post
134

Bitbuy offers Spot trading on 60 cryptocurrencies with a maker/taker fee of 0.50%/0.50%. The minimum trade size and minimum deposit are CAD 20.

The exchange offers a Staking service with up to 11.57% annual rewards.

Bitbuy; One of the Oldest Crypto Exchanges in Canada

Bitbuy is a Canadian cryptocurrency exchange founded by Adam Goldman on June 1, 2016. The company has a total funding amount of CAD 1.7M.

Bitbuy
Bitbuy is a crypto exchange with 900K+ Canadian users

The company is owned by WonderFi and is registered with multiple regulatory bodies through multiple legal entities, including:

  • Coinsquare Capital Markets Ltd registered with FINTRAC and regulated by CIRO
  • Bitbuy Technologies Inc. registered with the Ontario Securities Commission (OSC) and the Canadian Securities Administrators (CSA)

Bitbuy was originally launched in 2013 under the name “InstaBT” by founders Adam Goldman and Ademar Gonzalez, with the mission of simplifying Bitcoin purchases for Canadians.

As the exchange grew, it rebranded to Bitbuy and expanded its range of supported cryptocurrencies beyond Bitcoin.

Today, Bitbuy operates out of Toronto and functions as a subsidiary of First Ledger Corporation, a blockchain-focused company that also offers merchant crypto solutions and consulting services.

Over the years, Bitbuy has built a solid reputation as one of Canada’s most trusted crypto exchanges, with a strong regulatory framework and consistent focus on user security and compliance.

Bitbuy Exchange Table of Specifications

Bitbuy offers various services, including Express Trade for beginners, Pro Trade for advanced users, staking opportunities, and corporate solutions.

The wide range of services and commitment to the regulatory framework make Bitbuy one of the top Crypto exchanges in Canada.

Exchange

Bitbuy

Launch Date

2016

Levels

N/A

Trading Fees

0.50%

Restricted Countries

Only available to residents of Canada

Supported Coins

60

Futures Trading

No

Minimum Deposit

CAD 20

Deposit Methods

Crypto, Bank Wire, Interac e-Transfer

Withdrawal Methods

Crypto, Bank Wire, Interac e-Transfer, Direct Bank Deposits

Maximum Leverage

1:1

Minimum Trade Size

CAD 20

Security Factors

1 to 1 Crypto Holding, Cold Storage, BitGo Custodian Solution, $1M Insurance Scheme

Services

Staking, Express Trade, Pro Trade, OTC, API, Payment Solution (SmartPay)

Customer Support Ways

Ticket, Email

Customer Support Hours

24/7

Fiat Deposit

Yes

Affiliate Program

Yes

Orders Execution

Market

Native Token

No

Bitbuy Pros and Cons

The company has a trade volume of over CAD 7B, a 3-year revenue growth rate of 3,378%, and $192M assets under custody. Let’s list some of its upsides and downsides.

Pros

Cons

Regulated and compliant with Canadian authorities

Limited to Canadian users only

Competitive staking rewards

No live chat or phone support

User-friendly interface

No margin or futures trading

Transparent fee structure

Lack of user levels

Does Bitbuy Offer User Levels?

The company doesn’t offer a tiered user level structure for volume-based fee discounts. The lack of user levels is considered a disadvantage in this Bitbuy review.

Fees Explained

Bitbuy offers a wide range of products with different fee structures. For example, it charges a spread markup of 0.5% – 1.85% on Express Trades.

  • Express Trade: 0.5% – 1.85% spread markup with up to 2% extra in low-liquidity conditions
  • Pro Trade: A Maker / Taker fee of 0.50% / 0.50%
  • Deposit: No charges
  • Withdrawal: 1.5% for direct bank deposits and wire transfers
  • Staking: Ranging from 25% to 30%, based on the asset

Listed Digital Assets on Bitbuy Exchange

The company has listed 60 cryptocurrencies on its platform and allows trading with a budget as low as $20. Some of the assets include:

Bitbuy Digital Assets
A list of listed cryptocurrencies on Bitbuy
  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Cardano (ADA)
  • Dogecoin (DOGE)
  • Bitcoin Cash (BCH)
  • Litecoin (LTC)
  • Polkadot (DOT)
  • USD Coin (USDC)

Note that some listed assets, including 1Inch Network (1INCH), Algorand (ALGO), and Arbitrum (ARB), are trade-only.

While the selection covers the most commonly traded assets, Bitbuy’s crypto listing remains limited compared to global platforms.

The platform prioritizes stability and ease of use, making it ideal for users who want exposure to major cryptocurrencies but may need to rely on external exchanges to access niche altcoins or DeFi tokens.

Leveraged Trading on Bitbuy

Bitbuy does not provide Margin or Futures market trading options. All trades must be fully funded in advance, requiring users to deposit sufficient funds into their accounts before executing any transactions on the platform.

Bitbuy Account Opening and KYC

Bitbuy, as a regulated Money Services Business (MSB) in Canada, requires all users to be 18 or older and complete a full KYC (Know Your Customer) process to ensure compliance with FINTRAC regulations. The sign-up is secure and identity-focused, ensuring platform integrity.

#1 Visit the Official Bitbuy Website

Head to the Bitbuy official website and click on “Get Started” to initiate the account creation process.

#2 Confirm Your Email Address

Enter your email address, then check your inbox and input the verification code received.

#3 Complete the Sign-Up Form

Fill in the application form with the following information:

  • Full name
  • Account password
  • Phone number

#4 Verify Your Mobile Number

Enter the One-Time Code (OTC) sent via SMS to your mobile number to continue.

#5 Provide Personal Information

As part of the KYC compliance process, fill out the personal information form with your personal details, including:

  • Full legal name
  • Date of birth
  • Residential address

#6 Upload Identity Documents

To verify your identity, upload one of the following Canadian government-issued photo IDs:

  • Passport
  • Provincial/Territorial Driver's License
  • Photo ID Card
  • Permanent Residence Card

Upon verification, your Bitbuy account will be ready for trading and funding.

Users in British Columbia, Newfoundland and Labrador, New Brunswick, Nova Scotia, Northwest Territories, Yukon, and Nunavut must be at least 19 years old to use the platform.

Application and Platform

In this Bitbuy review, we must mention that the exchange has developed a proprietary mobile application and a web-based platform with access to Trading View charts.

To access additional analytical tools, check TradingFinder’s list of TradingView indicators.

Security and Safety

Bitbuy exchange's commitment to security is evident in holding over 90% of customer assets in insured cold storage vaults and conducting annual Proof of Reserves audits to demonstrate a 1:1 backing of customer funds. It also has implemented:

  • Licensed Custodians: Partners with BitGo offering $680M USD in insurance coverage
  • CIPF Protection: Cash holdings covered up to $1M per account by the Canadian Investment Protection Fund
  • Two Factor Authentication: 2FA to add a layer of security to clients’ accounts

Bitbuy Deposit and Withdrawal

While the exchange supports Crypto payments, it also offers several methods for depositing and withdrawing Canadian dollars (CAD), including:

Payment Method

Min Deposit

Min Withdrawal

Interac e-Transfer

$20

$20

Bank Wire

$10,000

$10,000

Direct Bank Deposit

Not Available

$20

Note that Bitbuy doesn’t accept Dash (DASH) token deposits.

Crypto deposits have no minimums, although network fees may apply. Trading begins at a minimum purchase threshold of CAD 20.

User Experience

The exchange doesn’t perform well when it comes to user experience. There are 412 comments on the Bitbuy TrustPilot profile, resulting in a bad 1.6/5 score.

Bitbuy TrustPilot
62% of Bitbuy reviews on TrustPilot are negative (1-star and 2-star)

Bitbuy Features

While Bitbuy supports crypto staking on proof-of-reserve tokens, it doesn't offer copy trading services.

Staking

Yes

Yield Farming

No

Social Trading

No

Liquidity Pool

Yes

Crypto Cards

No

Bitbuy Support Channels

One of the biggest letdowns in this Bitbuy review is the lack of live chat support and a phone center. However, the exchange provides 24/7/365 support through a dedicated ticket system and email.

  • Bitbuy Email: support@bitbuy.zendesk.com
  • Ticket: Available through the “Contact Form”

Bitbuy Exchange Staking and Copy Trading

Bitbuy has paid over CAD 1M in crypto staking rewards. The platform offers up to 11.57% annual rewards on various cryptocurrencies, including:

Cryptocurrencies for Staking

Annual Interest Rates

Polkadot (DOT)

10.73%

Ethereum (ETH)

2.89%

Polygon (MATIC)

2.96%

Solana (SOL)

6.26%

Cardano (ADA)

1.87%

NEAR Protocol (NEAR)

5.74%

Cosmos (ATOM)

11.57%

Injective (INJ)

7.2%

Celestia (TIA)

6.61%

Geo-Restrictions

As a FINTRAC and CIRO-regulated company, Bitbuy is primarily designed for Canadian users and only provides services to this country's residents.

Bitbuy Comparison Table

Let's compare Bitbuy's features and services with popular crypto exchanges.

Features

Bitbuy Exchange

Deribit ExchangeCex.io ExchangeBitMEX Exchange

Number of Assets

6030+166+110+

Maximum Leverage

1:11:1001:101:100

Minimum Deposit

CAD 20$5 / 0.00001 BTC$510 USDT

Spot Maker Fee

0.5%0%0.0% - 0.15%0.045% - 0.1%

Spot Taker Fee

0.5%0%0.01% - 0.25%0.045% - 0.1%

Mandatory KYC

YesYesYesYes

Futures Trading

NoYesNoYes

Mobile Application

YesYesYesYes

Fiat Payment

YesNoYesNo

Staking

YesNoYesNo

Copy Trading

NoNoNoYes

Writer's opinion and conclusion

Bitbuy provides Canadian users access to the Cryptocurrency market with spread markups ranging from 0.50% to 1.85% and no additional costs for OTC trading.

The exchange has a bad TrustPilot score of 1.6 out of 5. It supports CAD deposits and withdrawals via Interac e-Transfer and Bank Wire.

FAQs

Is Bitbuy safe to use?

The exchange is regulated by CIRO and registered with FINTRAC. While it employs strong security measures, user reviews suggest potential account access and withdrawal issues.

Can non-Canadians use Bitbuy?

The exchange is primarily designed for Canadian residents. To use it, you need a Canadian passport or resident permit.

What are Bitbuy's trading fees?

While Maker / Taker fees for spot trading are 0.50% / 0.50%, OTC trading incurs spread markups ranging from 0.50% to 1.85%.

Does Bitbuy offer staking?

The exchange offers Staking services on 9 cryptocurrencies, including ATOM, SOL, ETH, and DOT, with annual yields of up to 11.57%.

How many cryptocurrencies are listed?

Bitbuy supports 60 cryptocurrencies, including BTC, ETH, ADA, DOT, and more. Some assets like 1INCH and ARB are available only for trading, not deposits.

What is the minimum trade size and deposit?

Bitbuy enforces a minimum trade and deposit of CAD 20 for Interac e-Transfers. Bank wires require CAD 10,000 minimum deposit.

Is margin or futures trading available?

No, Bitbuy offers only spot trading with 1:1 leverage. There are no margin, perpetual, or futures contracts on the platform.

What platforms and apps are supported?

Bitbuy offers a proprietary mobile app for iOS and Android, and a web platform with integrated TradingView charts for analysis and execution.

How do I open a verified Bitbuy account?

Sign-up involves email and phone verification, followed by KYC using Canadian-issued ID (e.g., driver’s license or passport) and a proof of address.

What are deposit and withdrawal options?

CAD deposits/withdrawals are available via Interac e-Transfer, Bank Wire, and Crypto. Direct Bank Deposits are for withdrawals only. Crypto deposits have no minimum.

Are there any withdrawal fees?

Yes, bank wire and direct deposit withdrawals incur a 1.5% fee. Crypto withdrawal fees vary by network, and CAD card transactions under €50 incur a $1 fee.

Is there an affiliate or referral program?

Yes, Bitbuy offers an affiliate program where users can earn commissions by referring clients. Details are available on their website.

What are the staking APYs on Bitbuy?

Bitbuy pays out up to 11.57% annually on staking. Sample rates include ATOM (11.57%), DOT (10.73%), SOL (6.26%), and ETH (2.89%).

What security features does Bitbuy implement?

The exchange employs cold storage, 2FA, BitGo custodianship, and CIPF coverage (cash protection up to $1M). They also conduct annual proof-of-reserves audits.

What are customer support channels?

Bitbuy provides 24/7 support via email and ticketing system, but lacks live chat or phone support, which is a drawback noted by many users.

How do users rate Bitbuy on review sites?

Bitbuy has a TrustPilot rating of 1.6/5 based on 412 reviews, with 62% being negative. Complaints often cite poor support and slow withdrawals.

What trading models are offered?

Bitbuy has two interfaces: Express Trade for beginners and Pro Trade for advanced users. Pro users can utilize TradingView tools and lower fees.

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