Ram Nisha

Writer:

Ram Nisha
Rajesh  Sharma

Reviewer:

Rajesh Sharma
Nino  Gogochashvili

Fact checker:

Nino Gogochashvili
Modified:

HitBTC Review 2025

HitBTC Review 2025
Company:HitBTC
Headquarter:

Hong Kong

Founded:2013
Coins:800
US Accepted:
Max Leverage:1:100
Crypto WalletPhysical Security KeyMargin TradingFutures TradingAffiliate

Investing and trading in financial markets such as the stock exchange, forex, digital currencies in the form of spot or with leverage face a high inherent risk. According to the statistics of all exchanges and brokers, more than 75% of people lose!

About
HitBTC is a Hong Kong-based crypto exchange that offers margin (10×), futures (100×), and spot trading on 800+ trading pairs with multiple crypto (USDT, BTC, ETH) and fiats (TRY, BRL) as base currencies. The exchange implements various safety measures, including a Physical Security Key (YubiKey). However, it doesn't accept clients from the United States.
Contact
Tsuen Wan RD, New Territories 518001, HK
Rank and Score
Pros and Cons
User Levels
Pros
User-friendly interface
Mobile app and crypto wallet
Demo trading
API services
Cons
No regulatory licenses
Geo-restrictions
Lack of live support
Low trust score
score of blog
4 From 5.0
(1)
Rate this post
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HitBTC offers access to 500+ spot trading pairs with a default maker/taker fee of 0.12%/0.25%. HIT (ecosystem’s native token) holders can enjoy fee discounts ranging from 3% to 45%.

HitBTC exchange supports bank card and eWallet payments (e.g., Google Pay, Apple Pay, and Visa.) It also offers Futures and Margin markets with a liquidation fee of 0.5%.

HitBTC (Company Information and Regulation)

HitBTC
A crypto exchange with an average daily trading volume of $212M

Founded in 2013, HitBTC is located in Hong Kong, and it has a representative office in Chile.

The company has been funded in two stages, raising a total amount of $11M.

Key facts about HitBTC:

  • Service Provider: Htechno Business LTD
  • 800+ trading pairs
  • 500+ spot instruments
  • Not regulated by any financial authorities
  • 24/7 support

HitBTC Specific Features

The Crypto exchange was an early innovator, the first to provide reliable and fast REST, WebSocket, and FIX API access for Algo traders.

 here’s a quick look at what HitBTC has to offer.

Exchange

HitBTC

Launch Date

2013

Levels

Level 1 - 10

Trading Fees

Spot/Margin Maker/Taker - 0.12%/0.25%

Futures Maker/Taker - 0.02%/0.07%

Restricted Countries

the USA, North Korea, Sudan, Crimea and Sevastopol, Cuba, Syria, United Kingdom, Canada, Belgium, France, Germany, Italy

Supported Coins

500+

Futures Trading

Yes

Minimum Deposit

variable based on the currency

Deposit Methods

Crypto, Bank Cards (3rd party)

Withdrawal Methods

Crypto

Maximum Leverage

1:100

Minimum Trade Size

variable based on the trading pair

Security Factors

2FA, Cold Storage, White Lists

Services

Futures, Margin, Fix API, REST, WebSocket

Customer Support Ways

Ticket, Email

Customer Support Hours

24/7

Fiat Deposit

No

Affiliate Program

Yes

Orders Execution

Market

Native Token

HIT

HitBTC Exchange Advantages and Disadvantages

To provide a balanced perspective, let's examine the pros and cons of using HitBTC.

Pros

Cons

User-friendly interface

No regulatory licenses

Mobile app and crypto wallet

Geo-restrictions

Demo trading

Lack of live support

API services

Low trust score

HitBTC User Levels

The exchange employs a tiered user level system that rewards frequent traders with lower spot and futures trading fees.

 Here's an overview of the HitBTC user levels.

Level

30D Trading Volume (USDT)

Spot / Margin

Futures

Maker

Taker

Maker

Taker

1

≥ 0

0.12%

0.2%

0.02%

0.07%

2

≥ 100,000

0.09%

0.15%

0.02%

0.07%

3

≥ 500,000

0.08%

0.12%

0.02%

0.07%

4

≥ 1,000,000

0.07%

0.1%

0.02%

0.06%

5

≥ 10,000,000

0.06%

0.08%

0.01%

0.06%

6

≥ 50,000,000

0.04%

0.06%

0.01%

0.05%

7

≥ 100,000,000

0.02%

0.05%

0%

0.05%

8

≥ 500,000,000

0%

0.03%

0%

0.05%

9

≥ 1,000,000,000

-0.01%

0.02%

0%

0.05%

10

≥ 5,000,000,000

-0.01%

0.0149%

-0.01%

0.04%

HitBTC Exchange Fees Explained

HitBTC Trading Fees
Trading fee discounts for HIT holders

The platform’s fee structure mainly consists of trading commissions and withdrawal fees, since deposits are commission-free.

While the withdrawal costs vary based on the cryptocurrency, the trading fees are calculated based on the user level, which we discussed earlier in this HitBTC review.

 Default trading costs on HitBTC:

Market

Maker

Taker

Spot/Margin

0.12%

0.25%

Futures

0.02%

0.07%

Clients can get additional discounts on trading costs by holding the ecosystem’s native token, HIT. Note that the discount only applies to Spot and Margin fees.

The exchange also charges 0.5% of the position’s value as a liquidation fee for Futures and Margin contracts.

Available Coins on HitBTC

The exchange boasts an impressive selection of cryptocurrencies, including popular tokens and emerging projects.

HitBTC has listed over 500 coins and tokens, including:

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether (USDT)
  • Ripple (XRP)
  • Litecoin (LTC)
  • Cardano (ADA)
  • Polkadot (DOT)
  • Uniswap (UNI)
  • Chainlink (LINK)
  • The Graph (GRT)
  • SushiSwap (SUSHI)

HitBTC Futures and Margin Trading

The company offers both futures and margin trading options for users looking to boost their trading power with a leverage of up to 1:100. HitBTC has listed over 800 trading pairs.

Futures

  • Up to 100x leverage on select trading pairs
  • 34 perpetual futures trading pairs against USDT, including SOL, BTC, SHIB, XRP, EOS, LTC, AVAX, BNB, and ETH
  • Useful for speculating on price movements or hedging positions

Margin

  • Up to 10x leverage on select trading pairs
  • mandatory 2-factor authentication and a separate margin account
  • Customizable collateral and position sizes
  • 35 BTC, 2 Fiat (BRL and TRY), 3 ETH, 72 USDT, 2 HIT, and 2 USDC

HitBTC Registration and KYC

Traders must open an account with HitBTC to use all the features this centralized exchange has to offer. HitBTC registration:

#1 Enter the HitBTC Website

 To open an account with the HitBTC exchange, search for it in your favorite browser. Once you have access to the website, click on the "Sign Up" button.

HitBTC registration
Begin opening an account with the HitBTC exchange by clicking on the "Sign Up" button

#2 Enter Your Email, Create a Password, and Agree to the Terms

 Now, enter your email address in the designated field and create a new, unique password for your account. After clicking on the "Sign Up" button, the exchange requires you to read and agree to its rules and conditions.

HitBTC registration form
Enter your email and password in the HitBTC registration form

It's worth noting that HitBTC doesn't require traders to verify their accounts.

HitBTC App and Trading Platform

The exchange offers a web-based trading platform in addition to a proprietary mobile app, available on various devices, including:

The platform offers access to TradingView charts and tools. You can also check our list of TradingView indicators for additional analytical tools. 

HitBTC Mobile Application
The HitBTC app has more than 100K downloads and a score of 2.9/5 on the Google Play Store

HitBTC also has developed a cryptocurrency wallet for securely buying, selling, sending, swapping, receiving, and storing digital assets. HitBTC wallet download links:

HitBTC Exchange Security Measures

Security is paramount in the cryptocurrency space, and HitBTC implements several measures to protect user funds and data, including:

  • Cold storage
  • Two-Factor Authentication (2FA)
  • Physical security key (YubiKey)
  • Whitelist wallets
  • SSL encryption
  • Regular security audits
  • Compliance with data privacy regulations, such as GDPR

While HitBTC takes significant steps to ensure platform security, it's important to note that no system is 100% immune to breaches.

Users are advised to practice good security hygiene, such as using strong passwords and enabling 2FA.

HitBTC Payment Methods

We must discuss the payment options in this HitBTC review. While the company only supports crypto transactions, it uses 3rd party providers to offer bank card payments for crypto purchases.

Bank cards are available only for crypto purchasing using two payment providers, Mercuryo (Visa, MasterCard, and Apple/Google Pay) and Moonpay (Visa and MasterCard).

HitBTC bank card deposit limitations:

Payment Provider

Minimum

Maximum

Moonpay

$30

$12,000

Mercuryo

$30

$15,899

HitBTC User Satisfaction

Trust score is one of the most important topics in this HitBTC review. the ecosystem hasn’t performed well in the eyes of users and experts, since it has lower than average ratings.

HitBTC TrustPilot

1.2/5 based on 2,110 reviews

CoinGecko

4 out of 10

There are Numerous complaints about withdrawal issues and delays, poor customer support, and account freezes on HitBTC’s TrustPilot profile.

HitBTC TrustPilot
50% of HitBTC reviews on TrustPilot are negative (1-star and 2-star)

HitBTC Features

The table below displays the availability of specific crypto-related features on the HitBTC exchange.

Feature

Availability

Staking

Yes

Yield Farming

No

Social Trading

No

Liquidity Pool

No

Gift Card

No

HitBTC Exchange Customer Support

While the support team is available 24/7, the lack of a live chat option can be a serious letdown for potential clients. HitBTC support channels:

Email

relations@hitbtc.com

Ticket

https://support.hitbtc.com/en/support/tickets/new

Support Center

A comprehensive guide to Frequently Asked Questions (FAQ)

Does HitBTC Offer Growth Plans or Copy Trading?

The exchange doesn’t offer any Earn programs (e.g., Staking, and Yield Farming) or copy trading features.

However, it offers a robot-friendly API with low latency data and execution feeds, designed for automated and algorithmic traders.

HitBTC communication protocols:

  • Representational State Transfer (REST)
  • WebSocket
  • Fix API

HitBTC Exchange Geo-Restrictions

The platform doesn’t provide services to certain individuals, including politically exposed persons and their relatives. HitBTC also implements restrictions on certain regions and countries, including:

  • the United States of America
  • North Korea
  • Japan (temporarily banned)
  • Sudan
  • Crimea and Sevastopol
  • Cuba
  • Syria
  • United Kingdom
  • Canada
  • Belgium
  • France
  • Germany
  • Italy
HitBTC Restricted Countries
A list of prohibited countries on HitBTC exchange

HitBTC Compared to Other Well-Established Exchanges

The table below helps you compare HitBTC with other cryptocurrency exchanges.

Parameters

HitBTC Exchange

Binance Exchange

Bybit Exchange

OKX Exchange

Number of Assets

70+

400+

1300+

7800+

Maximum Leverage

1:100

1:125

1:100

1:10 For Margin Trading/1:12 for Futures Trading

Minimum Deposit

Varies by Cryptocurrency

$1

Varies by Cryptocurrency

Varies on Payment Method

Trading Fees

From 0.12% Maker, 0.25% Taker

From 0.02% Maker, 0.04% Taker

From 0.015% Maker, 0.005% Taker

From -0.01% Maker, 0.03% Taker

Mandatory KYC

No

Yes

Yes

Yes

Futures Trading

Yes

Yes

Yes

Yes

Mobile Application

No

Yes

Yes

Yes

Fiat Payment

Yes

Yes

Yes

Yes

Staking

Yes

Yes

Yes

Yes

Copy Trading

No

Yes

Yes

Yes

Writer's Opinion and Conclusion

HitBTC provides 150 Futures and Margin trading pairs with leverage options of up to 1:100. The default trading fees for futures makers/takers are 0.02%/0.07% on HitBTC exchange.

Despite providing robust API services using three protocols, including REST, WebSocket, and Fix, the lack of Staking and live chat support has caused numerous negative HitBTC reviews on TrustPilot and a bad rating of 1.2 out of 5.

FAQs

Is HitBTC safe to use?

The exchange implements strong security measures, including cold storage, SSL encryption, whitelists, and 2FA, but user complaints about withdrawals and account issues suggest caution is warranted.

Does HitBTC support fiat deposits?

The platform, provides crypto purchasing by Visa, MasterCard, Google Pay, and Apple Pay using services of 3rd party payment providers, including MoonPay and Mercuryo.

Are US residents accepted in HitBTC?

Unfortunately, HitBTC doesn’t provide services to US residents.

What are HitBTC’s trading fees for spot, margin, and futures markets?

HitBTC charges a default spot/margin trading fee of 0.12% (maker) and 0.25% (taker). For futures trading, fees are significantly lower at 0.02% (maker) and 0.07% (taker). Traders can reduce these rates further through volume-based tiering or by holding HIT tokens.

Which countries are restricted from using HitBTC?

HitBTC restricts access from several countries, including the USA, UK, Canada, France, Germany, Italy, North Korea, Syria, Cuba, and more. These restrictions are due to legal and compliance limitations with financial authorities in those regions.

What leverage does HitBTC offer for margin and futures trading?

The platform provides leverage up to 10x for margin trading and up to 100x for futures trading, depending on the asset. For example, major coins like BTC/USDT or ETH/USDT are often available with higher leverage limits.

How many cryptocurrencies and trading pairs are supported on HitBTC?

HitBTC supports over 500 cryptocurrencies and more than 800 trading pairs, making it one of the most extensive offerings among centralized exchanges.

How secure is the HitBTC platform?

HitBTC uses a range of security measures including cold storage, 2FA, whitelist addresses, SSL encryption, and YubiKey support. Despite these features, some users report account freezes and withdrawal issues, highlighting gaps in support rather than core security.

What is the minimum deposit amount on HitBTC?

Minimum deposit limits vary by coin. For example, USDT might require a minimum of 10 USDT, while Bitcoin may have a higher minimum due to network fees. MoonPay and Mercuryo both require a minimum of $30 for card payments.

Is there a mobile app for HitBTC, and how is it rated?

Yes, HitBTC offers Android and iOS apps. On the Google Play Store, the app has 100K+ downloads and a 2.9/5 rating, with feedback ranging from interface praise to criticism of performance and login issues.

Does HitBTC offer staking or passive income options?

Staking is supported for a limited number of coins, but HitBTC does not offer yield farming, liquidity pools, or copy trading. Passive income options are minimal compared to competitors like Binance or OKX.

What customer support options does HitBTC provide?

Support is available via email and ticketing system only. There is no live chat or phone support, which can lead to delays during urgent issues. Support is advertised as 24/7, but response times are variable.

What is the liquidation fee for leveraged positions on HitBTC?

HitBTC charges a 0.5% liquidation fee on the value of the position for both margin and futures trades. This fee applies when an account’s collateral is insufficient to maintain an open position.

Does HitBTC offer copy trading or social trading features?

No, HitBTC does not provide copy trading, signal sharing, or social investing tools. The platform focuses instead on API trading and professional-grade order execution.

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