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HitBTC Review 2025

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HitBTC Review 2025
Physical Security KeyFutures TradingMargin TradingAffiliateCrypto Wallet
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Your Capital is at risk.

Your Capital is at risk.

Investing and trading in financial markets such as the stock exchange, forex, digital currencies in the form of spot or with leverage face a high inherent risk. According to the statistics of all exchanges and brokers, more than 75% of people lose!

Overview
Company:HitBTC
Headquarter:Hong Kong
Founded:2013
Coins:800
US Accepted:
Max Leverage:1:100
About
HitBTC is a Hong Kong-based crypto exchange that offers margin (10×), futures (100×), and spot trading on 800+ trading pairs with multiple crypto (USDT, BTC, ETH) and fiats (TRY, BRL) as base currencies. The exchange implements various safety measures, including a Physical Security Key (YubiKey). However, it doesn't accept clients from the United States.
Contact
Tsuen Wan RD, New Territories 518001, HK
Rank and Score
Pros and Cons
User Levels
Pros
Demo trading
API services
Mobile app and crypto wallet
User-friendly interface
Cons
Geo-restrictions
Lack of live support
No regulatory licenses
Low trust score

HitBTC offers access to 500+ spot trading pairs with default maker/taker fee of 0.12%/0.25%. HIT (ecosystem’s native token) holders can enjoy fee discounts ranging from 3% to 45%.

HitBTC exchange supports bank card and eWallet payments (e.g., Google Pay, Apple Pay, and Visa.) It also offers Futures and Margin markets with a liquidation fee of 0.5%.

HitBTC (Company Information and Regulation)

HitBTC
A crypto exchange with an average daily trading volume of $212M

Founded in 2013, HitBTC is located in Hong Kong, and it has a representative office in Chile.

The company has been funded in two stages, raising a total amount of $11M.

Key facts about HitBTC:

  • Service Provider: Htechno Business LTD;
  • 800+ trading pairs;
  • 500+ spot instruments;
  • Not regulated by any financial authorities;
  • 24/7 support.

HitBTC Specific Features

The exchange was an early innovator, the first to provide reliable and fast REST, WebSocket, and FIX API access for Algo traders.

 here’s a quick look at what HitBTC has to offer.

Exchange

HitBTC

Launch Date

2013

Levels

Level 1 - 10

Trading Fees

Spot/Margin Maker/Taker - 0.12%/0.25%

Futures Maker/Taker - 0.02%/0.07%

Restricted Countries

the USA, North Korea, Sudan, Crimea and Sevastopol, Cuba, Syria, United Kingdom, Canada, Belgium, France, Germany, Italy

Supported Coins

500+

Futures Trading

Yes

Minimum Deposit

variable based on the currency

Deposit Methods

Crypto, Bank Cards (3rd party)

Withdrawal Methods

Crypto

Maximum Leverage

1:100

Minimum Trade Size

variable based on the trading pair

Security Factors

2FA, Cold Storage, White Lists

Services

Futures, Margin, Fix API, REST, WebSocket

Customer Support Ways

Ticket, Email

Customer Support Hours

24/7

Fiat Deposit

No

Affiliate Program

Yes

Orders Execution

Market

Native Token

HIT

HitBTC User Levels

The exchange employs a tiered user level system that rewards frequent traders with lower spot and futures trading fees.

 Here's an overview of the HitBTC user levels.

Level

30D Trading Volume (USDT)

Spot / Margin

Futures

Maker

Taker

Maker

Taker

1

≥ 0

0.12%

0.2%

0.02%

0.07%

2

≥ 100,000

0.09%

0.15%

0.02%

0.07%

3

≥ 500,000

0.08%

0.12%

0.02%

0.07%

4

≥ 1,000,000

0.07%

0.1%

0.02%

0.06%

5

≥ 10,000,000

0.06%

0.08%

0.01%

0.06%

6

≥ 50,000,000

0.04%

0.06%

0.01%

0.05%

7

≥ 100,000,000

0.02%

0.05%

0%

0.05%

8

≥ 500,000,000

0%

0.03%

0%

0.05%

9

≥ 1,000,000,000

-0.01%

0.02%

0%

0.05%

10

≥ 5,000,000,000

-0.01%

0.0149%

-0.01%

0.04%

HitBTC Exchange Fees Explained

HitBTC Trading Fees
Trading fee discounts for HIT holders

The platform’s fee structure mainly consists of trading commissions and withdrawal fees, since deposits are commission-free.

While the withdrawal costs vary based on the cryptocurrency, the trading fees are calculated based on the user level, which we discussed earlier in this HitBTC review.

 Default trading costs on HitBTC:

Market

Maker

Taker

Spot/Margin

0.12%

0.25%

Futures

0.02%

0.07%

Clients can get additional discounts on trading costs by holding the ecosystem’s native token, HIT. Note that the discount only applies to Spot and Margin fees.

The exchange also charges 0.5% of the position’s value as liquidation fee for Futures and Margin contracts.

Available Coins on HitBTC

The exchange boasts an impressive selection of cryptocurrencies, including popular tokens and emerging projects.

HitBTC has listed over 500 instruments, including:

  • Bitcoin (BTC);
  • Ethereum (ETH);
  • Tether (USDT);
  • Ripple (XRP);
  • Litecoin (LTC);
  • Cardano (ADA);
  • Polkadot (DOT);
  • Uniswap (UNI);
  • Chainlink (LINK);
  • The Graph (GRT);
  • SushiSwap (SUSHI).

HitBTC Futures and Margin Trading

The company offers both futures and margin trading options for users looking to boost their trading power with a leverage of up to 1:100. HitBTC has listed over 800 trading pairs.

Futures

  • Up to 100x leverage on select trading pairs;
  • 34 perpetual futures trading pairs against USDT, including SOL, BTC, SHIB, XRP, EOS, LTC, AVAX, BNB, and ETH;
  • Useful for speculating on price movements or hedging positions.

Margin

  • Up to 10x leverage on select trading pairs;
  • Requires 2-factor authentication and separate margin account;
  • Customizable collateral and position sizes;
  • 35 BTC, 2 Fiat (BRL and TRY), 3 ETH, 72 USDT, 2 HIT, and 2 USDC.

HitBTC KYC and Registration

HitBTC requires users to complete a Know Your Customer (KYC) verification process to comply with anti-money laundering regulations and enhance platform security.

  1. Visit the HitBTC’s official website;
  2. Click “Sign up”;
  3. Provide an email address and set a strong password;
  4. Click on the verification link sent to your email;
  5. Confirm the terms of use;
  6. Navigate to the KYC section in the Settings menu;
  7. Provide personal info and residential address;
  8. Upload proof of identity (Passport, driving license, or ID card)
  9. Provide a selfie holding a handwritten note and the proof of ID document;
  10. Enter your phone number;
  11. Click “Request Verification”.

HitBTC Exchange Security Measures

Security is paramount in the cryptocurrency space, and HitBTC implements several measures to protect user funds and data, including:

  • Cold storage;
  • Two-Factor Authentication (2FA);
  • Physical security key (YubiKey);
  • Whitelist wallets;
  • SSL encryption;
  • Regular security audits;
  • Compliance with data privacy regulations, such as GDPR.

While HitBTC takes significant steps to ensure platform security, it's important to note that no system is 100% immune to breaches.

Users are advised to practice good security hygiene, such as using strong passwords and enabling 2FA.

HitBTC Payment Methods

We must discuss the payment options in this HitBTC review. while the company only supports crypto transactions, it uses 3rd party providers to offer bank card payments for crypto purchase.

Bank cards are available only for crypto purchasing using two payment providers, Mercuryo (Visa, MasterCard, and Apple/Google Pay) and Moonpay (Visa and MasterCard).

HitBTC bank card deposit limitations:

Payment Provider

Minimum

Maximum

Moonpay

$30

$12,000

Mercuryo

$30

$15,899

HitBTC User Satisfaction

Trust score is one of the most important topics in this HitBTC review. the ecosystem hasn’t performed well in the eyes of users and experts, since it has lower than average ratings.

TrustPilot

1.2/5 based on 2,110 reviews

CoinGecko

4 out of 10

There are Numerous complaints about withdrawal issues and delays, poor customer support, and account freezes on HitBTC’s TrustPilot profile.

HitBTC TrustPilot
50% of HitBTC reviews on TrustPilot are negative (1-star and 2-star)

Does HitBTC Offer Growth Plans or Copy Trading?

The exchange doesn’t offer any Earn programs (e.g., Staking, and Yield Farming) or copy trading features.

However, it offers a robot-friendly API with low latency data and execution feeds, designed for automated and algorithmic traders.

HitBTC communication protocols:

  • Representational State Transfer (REST);
  • WebSocket;
  • Fix API.

Writer's Opinion and Conclusion

HitBTC provides 150 Futures and Margin trading pairs with leverage options of up to 1:100. The default trading fees for futures makers/takers are 0.02%/0.07% on HitBTC exchange.

Despite providing robust API services using three protocols, including REST, WebSocket, and Fix, the lack of Staking and live chat support has caused numerous negative HitBTC reviews on TrustPilot and a bad rating of 1.2 out of 5.

FAQs

Is HitBTC safe to use?

The exchange implements strong security measures, including cold storage, SSL encryption, whitelists, and 2FA, but user complaints about withdrawals and account issues suggest caution is warranted.

Does HitBTC support fiat deposits?

The platform, provides crypto purchasing by Visa, MasterCard, Google Pay, and Apple Pay using services of 3rd party payment providers, including MoonPay and Mercuryo.

Are US residents accepted?

Unfortunately, HitBTC doesn’t provide services to US residents.

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